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1883 Deer Hills Tr - Surcharge LetterCity of Eaau 4 NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55122 -1810 651 675 5000 phone 651 .675 5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651 675 5300 phone 651 675.5360 fax 651 454 8535 TDD www cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community Crystal Thomas 1883 Deer Hills Trail Eagan MN 55122 City of Eagan Public Works Department November 2, 2011 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system.. The problem is called Inflow and Infiltration (I &I). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements On July 28 September 8 and September 29 you were sent the first "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account an the last Thursday of each month and every month since asking you to contact us.. You have now accrued 4 months of surcharges totaling $600,00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the I &I program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES), Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the i &I Program and its related City Code requirements Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /inflow