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1725 Hickory Hill - Surcharge LetterCity of Eaafl 1 NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55122 -1810 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Veronica Contreras 1725 Hickory Hill Eagan MN 55123 City of Eagan Public Works Department June 18, 2012 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On September 8, 2011, September 29 November 2 November 22 " January 3, 2012, January 26 February 23 April 5 and April 25th, you were sent the "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 10 months of surcharges totaling $1,500.00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the I &I program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow 4 1/1° C of E June 28, 2012 nth NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55122 -1810 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Veronica Contreras 1725 Hickory Hill Eagan MN 55123 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On September 8 September 29 November 2 November 22 January 3, 2012, January 26 February 3 April 6 April 25 and June 18th, you were sent the "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 11 months of surcharges totaling $1,650.00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the MI program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow City of Eagan Public Works Department 41 City of � � 1NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 551 22 -1 81 0 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Veronica Contreras /Marcos Martinez 1725 Hickory Hill Eagan MN 55123 City of Eagan Public Works Department July 24, 2012 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On September 8 September 29 November 2 November 22 2011, January 3rd, January 26 February 23rd, April 6 April 25 June 18 and June 28, 2012 you were sent the "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 12 months of surcharges totaling $1,800.00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the I &I program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow City of Ea�afl Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55t22 -1810 651 .675 5000 phone 651 675 5012 fax 651 454 8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675 5300 phone 651 675 5360 fax 651.454 8535 TDD www.cityofeagan com The Lone Oak Tree The symbol of strength and growth in our community VERONICA CONTRERAS 1725 HICKORY HILL EAGAN, MN 55122 City of Eagan Public Works Department September 08, 2011 NOTICE of SURCHARGE to UTILITY BILL As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I). You have been sent formal notices on 7/1/2011 and 8/1/2011 regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES) Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 / month for Single Family, Duplex, Townhome properties, or $500 / month for all other properties. You are receiving this letter to inform you that the surcharge has now been added to your Utility Billing account and will continue for each succeeding month until the property is determined to be in compliance with the l &I program requirements Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: vvww.cityofeagan.com/Inflow If you believe you should not have received this notice or feel you are in compliance , please let us know so we can correct any misunderstandings or help you come into compliance with the I &l Program and its related City Code requirements City of Eagan Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55122 -1810 651 .675 5000 phone 651 675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Paint Eagan, MN 55122 651 675 5300 phone 651 675.5360 fax 651.454 8535 TDD www cityofeagan. cam The Lone Oak Tree The symbol of strength and growth in our community, 2n NOTICE of SURCHARGE to UTILITY BILL Veronica Conteras 1725 Hickory Hill Eagan MN 55123 September 29, 2011 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system The problem is called Inflow and Infiltration (l &I)„ On July 1 and August 1 2011 you were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill.. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements On September 8 2011 you were sent a "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account. You have now accrued 2 months of surcharges totaling $300,00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the l &I program requirements The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES) Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www „cityofeagan. com /Inflow City of Eagan Public Works Department City of Eaali 3' NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 551 22 -1 81 0 651 .675 5000 phone 651 .675.5012 fax 651 454 8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651 675 5300 phone 651 675 5360 fax 651.454 8535 TDD www cityofeagan com The lone Oak Tree The symbol of strength and growth in our community. Veronica Conteras 1725 Hickory Hill Eagan MN 55123 City of Eagan Public Works Department November 2, 2011 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration MI). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On September 8 and September 29 you were sent the first "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 3 months of surcharges totaling $450,00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the I &I program requirements The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES) Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www„cityofeagan.com /Inflow daft. City of Ea an November 22, 2011 4 NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Veronica Conteras Mayor 1725 Hickory Hill Eagan MN 55123 Paul Bakken Cyndee Fields As you were informed in previous notices, the City of Eagan is conducting a city-wide Gary Hansen internal residential and commercial property inspection program aimed at reducing Meg Tilley the amount of stormwater and groundwater entering into the metropolitan sanitary Council Members sewer system„ The problem is called Inflow and Infiltration (I&I). You were sent formal notices regarding this mandatory inspection and/or required Thomas Hedges corrective work order to avoid incurring substantial surcharges to your Utility Bill Our City Administrator records indicate that you have either not yet responded to these notices or complied with their related repair requirements On September 8th, September 29th and November 2, 2011, you were sent the first "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you Municipal Center to contact us. You have now accrued 4 months of surcharges totaling $600 00, These 3830 Pilot Knob Road fees will continue to accrue to your Utility Account until the property is determined to Eagan, MN 55122-1810 be in compliance with the I&I program requirements 651 675 5000 phone 651 675 5012 fax The inspections and subsequent corrective repairs are necessary to find and eliminate 651 454 8535 TDD j the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES) Inspections and Repairs Are Mandatory Maintenance Facility FAILURE TO COMPLY results in substantial fees being added to your 3501 Coachman Point Utility Bill until the property is brought into compliance with City Codes: Eagan, MN 55122 $150/month for Single Family, Duplex, Townhome properties, or 651 675 5300 phone $500/month for all other properties„ 651 675 5360 fax 651 454 8535 TDD If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I&I Program and its related City Code wwwcityofeagan.com requirements Still Have Questions? Contact Eagan Utilities at (651) 675-5200 or go to: www,,cityofeagan.com/Inflow The Lone Oak Tree City of Eagan Public Works Department The symbol of strength and growth in our community. City of Eon 5 NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 551 22 -1 81 0 651 675 5000 phone 651 675 5012 fax 651 454 8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651 675 5300 phone 651 675 5360 fax 651 454 8535 TDD www cityofeagan com The Lone Oak Tree The symbol of strength and growth in our community Veronica Conteras 1725 Hickory Hill Eagan MN 55123 January 3, 2012 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system.. The problem is called Inflow and Infiltration (l &I)„ You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements On September 8 th, September 29, November 2nd and November 22 " you were sent the first "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us.. You have now accrued 5 months of surcharges totaling $750 00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the l &I program requirements„ The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES), Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the i &I Program and its related City Code requirements Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow City of Eagan Public Works Department of o 41 City 6 NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 551 22 -1 81 0 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Veronica Conteras 1725 Hickory Hill Eagan MN 55123 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On September 8th, September 29 November 2, November 22 and January 3, 2012, you were sent the first "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 6 months of surcharges totaling $900.00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the I &I program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees beinj added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the 1 &I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow City of Eagan Public Works Department City of Eapil 7 NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 551 22 -1 81 0 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Veronica Contreras /Marcos Martinez 1725 Hickory Hill Eagan MN 55123 City of Eagan Public Works Department February 24, 2012 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &l). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On September 8 September 29 November 2 November 22, 2011, January 3, January 26 and February 24, 2012, you were sent the first "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 7 months of surcharges totaling $1,050.00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the I &I program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the l&I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow 4 C!tyofEaffa NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55122 -1810 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Veronica Contreras 1725 Hickory Hill Eagan MN 55123 City of Eagan Public Works Department April 6, 2012 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On September 8 September 29 November 2 November 22 January 3rd, January 26 February 23rd and April 6th 2012, you were sent the first "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 8 months of surcharges totaling $1,200.00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the l &I program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow City of Eaftall 9t NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55122 -1810 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651 .454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Veronica Contreras 1725 Hickory Hill Eagan MN 55123 City of Eagan Public Works Department April 25, 2012 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I), You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On September 8 September 29 November 2 November 22nd, January 3, 2012, January 26 February 23 April 6 and April 25th. you were sent the first "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 9 months of surcharges totaling $1,350.00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the l&I program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow