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670 Atlantic Hill Dr - Surcharge LettersCity of Evan Mike Maguire , Mayor Pau! Bakken Cyndee Fields Gary Hansen Meg Tilley Coincil Members Th?mas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55122 -1810 651.675.5000 phone 651.675.5012 fax 651.454,8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675,5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. NOTICE - Inability to Complete Sewer Inspection Dean Caranicas 670 Atlantic Hill Drive Eagan MN 55123 Dear Property Owner: The City of Eagan attempted to inspect the sanitary sewer service at: 670 Atlantic Hill Drive on February 9, 2012 We appreciate your cooperation with our Citywide Inflow and Infiltration Program by setting up the initial appointment. However, it appears that the inspection could not be completed due to our inability to gain access to your sanitary sewer lateral through the typical cleanout hole on your vent stack. If you have already scheduled an inspection since the date listed above, no action is needed on your part. If you have not scheduled an inspection, access can be provided by removing your basement toilet, or installing a cleanout on your vent stack, allowing the required inspection to be completed. In order to receive a Certificate of Compliance to City Code, the inspection must be com leted. The City of Eagan will return to inspect the property once access can be gained to the service lateral. To complete an inspection through the basement toilet flange the stool will need to be removed. The City employee with then perform the inspection. You must respond to this letter within 30 days to reschedule your inspection, or a surcharge of $150 will be added to your Utility Bill. To reschedule your appointment Contact the Utility Division at 651 - 675 - 5200 Lack of response may result in surcharge fees being added to your Utility Bill. Thank you in advance for your continued cooperation and environmental stewardship. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com/Inflow City of Eagan Public Works Department February 22, 2012 4 City of Eapil Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 551 22 -1 81 0 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Dean Caranicas 670 Atlantic Hill Drive Eagan MN 55123 FINAL NOTICE March 27, 2012 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I). On February 9, 2012 you were contacted regarding this mandatory inspection and the requirement for you to respond within 30 days to schedule an appointment to avoid incurring substantial surcharges to your monthly Utility Bill. Our records indicate that you have not yet scheduled an appointment and the 30 day deadline has ended. The inspections are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections Are Mandatory You must respond to this notice within 15 days of the date of this letter or substantial fees will be added to your Utility Bill. You are receiving this letter because your property is located in a sewer district that is contributing large flows of clearwater into the sewer system. The inspector will be looking for properly piped sump pumps, roof downspouts and foundation drains. There is NO CHARGE for this inspection, but there will be a SURCHARGE ADDED to your Utility Bill if you do not contact us within 15 days to schedule this inspection. The City of Eagan Utility maintenance staff will conduct the internal inspections, which take approximately one half hour. A person at least 18 years of age must be present during the entire inspection process. The inspectors will have to enter your utility /mechanical room to inspect the sewer system. Rental tenants are responsible for informing their landlord of the inspection and providing them with the results. To schedule an appointment Contact the City by phone at: 651- 675 -5200 On the reverse side is additional important information you need to know about the Inflow /Infiltration inspection process. If you have additional questions, please contact the Eagan Utilities Division at 651- 675 -5200. Thank you in advance for your cooperation and environmental stewardship. ADDITIONAL INFORMATION Why Are Inspections Mandatory? Most residential and commercial properties in the Midwest have been built with a piping system around the foundation to collect rainwater, ground water or snowmelt to remove it from the structure before it seeps into your basement. However, when a sump pump or other pipes are improperly connected into the sanitary sewer system, the system and treatment plants become overloaded and sewer backups can occur or raw sewage could overflow into lakes, streams, and ponds during large storm events. This is not good for your health or the environment, and it makes the cost of treating wastewater much more expensive. The only way to find these sources of clearwater connections is through an internal inspection of the sewer system serving each property in Eagan. What Happens During the Inspection? A certified City inspector will meet you at your property and will examine your sewer system to see if there are any improper connections. He will need full access to the lowest living level of your home to inspect sump basin and pump connections. A copy of the inspection results will be provided when finished. What Happens After the inspection? Upon completion of the inspection there will be one of two results. Either your property will be found compliant and the City will issue a Certificate of Compliance (you will not have to do anything further); or your property will be indentified as non - compliant and you will be mailed a Corrective Work Order identifying what must be done to bring it into compliance with City Codes. Non - compliance simply means your property has an improper connection to the sewer system or there are problems with your service line connection to the street. At this point you will be given 60 days to make the necessary corrections or repairs. You may do the work yourself or hire a licensed plumber or certified pipe -layer contractor. However, a City Permit is required for all repair work regardless of who does it. PLEASE NOTE: The City Council has adopted a Policy whereby the City will pay for 50% of the cost to make the necessary corrective repairs for single family residential properties. If you do not schedule an inspection, or fail to make repairs on a non - compliant property, the following SURCHARGES WILL BE ADDED TO YOUR UTILITY BILL: $150 PER MONTH for single family properties $500 PER MONTH for all others (Until the inspections are scheduled or the repairs completed) Still Have Questions? Contact Eagan Utilities at (651) 675-5200 or go to: www.cityofeagan.com /Inflow 41 CityofEana 2nd NOTICE of SURCHARGE to UTILITY BILL Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 55122 -1810 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675.5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com The Lone Oak Tree The symbol of strength and growth in our community. Dean Caranicas 670 Atlantic Hill Drive Eagan MN 55123 City of Eagan Public Works Department June 28, 2012 As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (i &1). You were sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. On June 18th, you were sent the "Notice of Surcharge to Utility Bill" informing you that a surcharge was being applied to your account on the last Thursday of each month and every month since asking you to contact us. You have now accrued 2 months of surcharges totaling $300.00. These fees will continue to accrue to your Utility Account until the property is determined to be in compliance with the I &I program requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. If you believe you should not you are in compliance and should not have received these surcharges, please contact us so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow City of Eagan Mike Maguire Mayor Paul Bakken Cyndee Fields Gary Hansen Meg Tilley Council Members Thomas Hedges City Administrator Municipal Center 3830 Pilot Knob Road Eagan, MN 551 22 -1 81 0 651.675.5000 phone 651.675.5012 fax 651.454.8535 TDD Maintenance Facility 3501 Coachman Point Eagan, MN 55122 651.675,5300 phone 651.675.5360 fax 651.454.8535 TDD www.cityofeagan.com • The Lone Oak Tree The symbol of strength and growth in our community. Dean Caranicas 670 Atlantic Hill Drive Eagan MN 55123 City of Eagan Public Works Department June 18, 2012 NOTICE of SURCHARGE to UTILITY BILL As you were informed in previous notices, the City of Eagan is conducting a city -wide internal residential and commercial property inspection program aimed at reducing the amount of stormwater and groundwater entering into the metropolitan sanitary sewer system. The problem is called Inflow and Infiltration (I &I). On January 4th and March 27, 2012 you have been sent formal notices regarding this mandatory inspection and /or required corrective work order to avoid incurring substantial surcharges to your Utility Bill. Our records indicate that you have either not yet responded to these notices or complied with their related repair requirements. The inspections and subsequent corrective repairs are necessary to find and eliminate the sources of these excessive flows as mandated to Eagan by the Metropolitan Council Environmental Services (MCES). Inspections and Repairs Are Mandatory FAILURE TO COMPLY results in substantial fees being added to your Utility Bill until the property is brought into compliance with City Codes: $150 /month for Single Family, Duplex, Townhome properties, or $500 /month for all other properties. You are receiving this letter to inform you that the surcharge has now been added to your Utility Billing account and will continue for each succeeding month until the property is determined to be in compliance with the I &I program requirements. Still Have Questions? Contact Eagan Utilities at (651) 675 -5200 or go to: www.cityofeagan.com /Inflow If you believe you should not have received this notice or feel you are in compliance , please let us know so we can correct any misunderstandings or help you come into compliance with the I &I Program and its related City Code requirements.