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03/31/1992 - City Council Specialr MEMO TO: ADVISORY PLANNING COMMISSION MEMBERS ADVISORY PARKS, RECREATION & NATURAL RESOURCES COMMISSION MEMBERS FROM: MAYOR THOMAS A. EGAN DATE: MARCH 27, 1992 SUBJECT: SPECIAL CITY COUNCIL WORK SESSION ON TUESDAY, MARCH 31 As a reminder, the City Council will be meeting Tuesday, March 31, at 5:00 p.m. for our monthly work session. It is my understanding that verbal invitations have been made to all of you to attend that portion of the work session beginning at approximately 5:45 - 6:00 p.m.when we address the accomplishments and future projects relative to our water quality management program. This work session is primarily focussed on water quality management and secondly, if time permits, an opportunity to exchange some thoughts and conversation with members of the Advisory Parks, Recreation and Natural Resources Commission. Because water quality management plan recommendations are typically included with development plans presented before the Advisory Planning Commission, the City Council felt an invitation to the APC members would be appropriate. Also, mark your calendars for Saturday, April 25th; the City Council is planning a volunteer recognition picnic at Thomas Lake Park. On May 16, the City Council will be officially dedicating the water treatment plant located at Cliff and Pilot Knob Roads with public tours and other festivities in honor of National Public Works Week. There will be more information on both events mailed to all Commission members by our City Administrator within the next couple of weeks. Thank you for your commitment and on-going volunteerism and we hope to see you at the special workshop session this coming Tuesday. 44 . � y ayor TAE/kf • ,AV-f2°// AGENDA SPECIAL CITY COUNCIL MEETING Tuesday March 31, 1992 5:00 p.m. I. ROLL CALL II. REVIEW COUNCIL/STAFF RETREAT DATA III, ECONOMIC INCENTIVES REQi7EST/DOUBLETREE HOTEL IV, WATER QUALITY MANAGEMENT UPDATE S CITY COUNCIL & ADVISORY PARKS V. RECREATIOINNT&TOPICS/CITY RESOURCES COMMISSION RECREATION VI. OTHER BUSINESS VII. SCHWANZ LAKE CLEAN WATER PARTNERSHIP PROJECT VIII. ADJOURNMENT MEMO TO: HONORABLE MAYOR AND CITY COUNCILMEMBERS FROM: CITY ADMINISTRATOR HEDGES DATE: MARCH 27, 1992 SUBJECT: SPECIAL CITY COUNCIL MEETING/TUESDAY, MARCH 31, 1992 By action of the City Council at a regular City Council meeting, a Special City Council work session was set for Tuesday, March 31 at 5:00 p.m. at the Municipal Center building. The purpose of the workshop is 1) action and review of the Council/Staff Retreat, 2) water quality management plan update, 3) interaction with the Advisory Parks, Recreation & Natural Resources Commission and 4) attendance at the informational meeting on improving water quality in Schwanz Lake. Council/Staff Retreat The City Administrator and Assistant to the City Administrator Hohenstein met with Deborah Bennett-Leet to review the data that was generated at the recent Council/Staff Retreat. After receiving a final document,department heads met on Monday, March 23 and reviewed the data. Enclosed without page number is a copy of a memo prepared by Assistant to the City Administrator Hohenstein. Attached to that memo is a copy of the 105 page report entitled "Mapping Strategies" which is separately numbered for your review. Economic Incentives Request/Doubletree Hotel Director of Community Development Runkle, Assistant to the City Administrator Hohenstein and City Administrator Hedges met with a group of individuals who are interested in acquiring the Doubletree Hotel. In order for the group of investors to secure the necessary bank financing, they are looking toward the City or State of Minnesota for financial assistance. In the spirit of economic development, the City Administrator directed Assistant to the City Administrator Hohenstein to review various economic incentive programs that are available to the City for eventual consideration by the City Council. Enclosed on pages 3 through 7 is a copy of a memo that provides a summary of the programs that might have some potential if the City Council, as a matter of public policy, wishes to consider any form of partnership with the group of investors for a local business. The City Administrator will be looking for direction on this matter at the work session on Tuesday. Water Quality Management Update The water quality management plan was implemented in the fall of 1990. The City Council has designated the Parks, Recreation & Natural Resources Commission to coordinate the water quality program and, as a result, Mr. Rich Brasch, the City's Water Resources Coordinator, reports directly to the Director of Parks & Recreation. Mr. Brasch will be present for the City Council workshop from 5:45 to 7:00 p.m. and will provide an update on the accomplishments to date of the water_ quality management plan and also share some future goals and objectives with the City Council and the Advisory Parks, Recreation & Natural Resources Commission. The Advisory Planning Commission, on a regular basis, is asked to review one aspect of the overall water quality management program, specifically water quality objectives relative to development. The City Administrator and Director of Community Development thought it would be helpful for members of the Advisory Planning Commission to attend that portion of the work shop to enjoy some interaction with the City Council, Advisory Parks, Recreation & Natural Resources Commission and City staff relative to the water quality management program. At 7:00 p.m., Mr. Brasch will be expected to conduct the informational meeting in the Council Chambers on improving water quality in Schwanz Lake. Before the workshop meeting is adjourned to participate in that informational meeting, the City Council and Advisory Parks, Recreation & Natural Resources Commission members may want to have an informal sharing of policies, programs or discuss any topics conducive for Council/Commission interaction. The Director of Parks & Recreation, on behalf of the Commission, will be requesting direction on several issues including: 1) grading of the Lexington/Diffley athletic fields, 2) Caponi Art Park update and 3) Blackhawk Park. To respect the Council's time at the work session, rather than a presentation that evening, a special memo will be delivered on Monday providing background on each topic. Informational Meeting/Schwanz Lake Clean Water Partnership Project The information for both the water quality management update and Schwanz Lake Clean Water Partnership Project were mailed out in advance to the City Council. If you have not received the information, please contact the office of the City Administrator. Other Business There are no items for Other Business at this time. /S/ Thomas L. Hedges City Administrator TLH/vmd C.2-- MEMORANDUM TO: CITY ADMINISTRATOR HEDGES FROM: ASSISTANT TO THE CITY ADMINISTRATOR HOHENSTEIN DATE: MARCH 25, 1992 SUBJECT: DOUBLETREE HOTEL/LASALLE GROUP FINANCING REQUEST The purpose of this memo is to outline the results of my research to date with respect to potential City financial participation in the purchase of the Doubletree Hotel located at the intersection of I-494 and Pilot Knob Road. By way of summary, the options are extremely limited and any consideration of the use of financing assistance for this purpose raises public policy issues which the City Council would need to address before further action could be considered. Background On March 3, 1992, a group of investors consisting of Art Petrie, Rod Hardy, Tom LaSalle and Bruce Nimic, approached City staff indicating that they had signed a purchase agreement to acquire the Doubletree Hotel, formerly the Compri, and that they would be closing on the property within 45 days. The investors indicated that the property is currently in bankruptcy and is being run by the creditor bank through a management company. They stated that the property currently is not cash-flowing due to excess staff and its market position as a business traveler facility. The investors believe that trimming excess staff and repositioning the facility as a family hotel with expanded food and beverage functions will permit them to tap the Mall of America shopper's market. As a result, they project the facility to have a positive cash flow in its first year of operation. According to the investors, however, full financing for hotels is not available in the private market. Despite the property being in bankruptcy and losing money, the investors indicate that the creditor bank will only finance $3.9 million of the $5.9 million purchase price. The investors intend to put forward $1 million in equity and they are requesting that the additional $1 million be invested by the City. They indicate a willingness to collateralize or secure that investment by a number of means. In the course of the discussion, the investors indicated their interest in utilizing TIF proceeds or excess TIF funds from other districts, interest subsidies, essential purpose bonds or other economic development funds that may be available. They also stated that the project could be collateralized through a ground lease buy-back arrangement if appropriate. Staff has researched these alternatives and have asked the City's fiscal consultants whether any other means of financing are available, should the City Council wish to consider this request. The results of that research, together with a discussion of the policy issues follows. 3 Discussion Staff has reviewed the financing alternatives suggested by the investors with the following results. 1. Tax Increment Financing - The project does not meet the statutory criteria for a new TIF district since it does not meet any of the economic development criteria accepted for that tool and the property is not sufficiently distressed to meet redevelopment criteria. In addition, the City has committed the excess proceeds of TIF District #1 to the Unisys Semiconductor/NWA Data Center conversion. While proceeds do exist in TIF District #2, these are committed to the transportation improvements necessary to optimize the build- out of the northeast Eagan area at the intersection of I-494 and T.H. 149. As a consequence, it does not appear that TIF is a viable option in this regard. 2. Interest Subsidy - There are currently no funding sources available to underwrite an interest subsidy for projects of this kind. Typically such subsidies are provided through either qualified TIF projects or separate funding sources such as a revolving loan fund, which Eagan does not have. An interest subsidy is not so much an alternative funding source as it is an alternative means of underwriting a project from an identified funding source. 3. Essential Use Bonds - Certain fiscal consultants, bond counsels and bond houses have broadly interpreted the concept of an essential purpose to permit private access to tax exempt financing. Typically, this has been done in the area of public facilities or redevelopment activities to permit the sale of securities without a referendum. The City would have to determine that the support of this facility is an essential purpose for this community and retain fiscal advisors willing to support that opinion to use these bonds. 4. Economic Development Funds - Cities typically make use of two or more sources of economic development funds. The most obvious are bond proceeds raised through an Economic Development Authority or Port Authority. These entities have the ability to sell bonds for economic development purposes with or without a referendum. The proceeds can be applied to a number of purposes although Port Authorities tend to have broader flexibility than do Economic Development Authorities. At present, Eagan has neither. Formation of an EDA would require a public notice and hearing process as well as a budgetary means of support. A Port Authority requires special legislation which could not be introduced until 1993 since the committee deadline has passed for the 1992 session. Some cities also make use of a revolving loan fund established with excess bond funds, local investments or repayments of loan proceeds associated with state funding programs. Eagan currently has no such fund. 5. State Funding - The remaining alternatives are state programs. These were reviewed by staff as they might relate to this project. Staff also discussed the proposal with Department of Trade and Economic Development staff who helped to limit the scope of alternatives. The programs reviewed included: 1) Economic Development Program, 2) Omni 504 Program, 3) Small Business Development Program, 4) Small Cities Development Program, and 5) Tourism Loan Program. DTED staff indicated that the project as described would only potentially qualify for the Omni 504 Program through the Small Business Administration. This does not insure that the project would be funded, but it appears that it would be eligible to apply. The Omni 504 Program is intended to help new and distressed businesses through the application of low interest loans in a subordinated collateral position. A loan of up to $750, 000 less fees may be available to eligible projects in the metropolitan area. The net proceeds to the project would approximate $728, 000. This program would involve a direct loan relationship between the applicant and the Omni 504 Board at the DTED. The City's involvement would be in the form of a letter indicating a perceived local need for the facility. 6. Ground Lease Buy-Back - A concept proposed by the investors to collateralize one of the options above is a ground lease for the property on which Doubletree is located. Under this mechanism, the City would purchase the land, thereby providing the City with an ownership position and the investors with cash. The investors would then lease the property back from the City over an extended period of time, typically ninety- nine years. The lease payments could be dedicated to the repayment of whatever financing mechanism was used for the purchase. This arrangement could be set up to permit the property to be bought back by the investor's or retained by the City. Again, while this is not a source of funds, it does represent a means of structuring and securing the public investment, if the Council deems it appropriate. 7. Private Investment - In recent years, the location and expansion of corporate headquarters in Eagan have given rise to increasing demands for higher quality hospitality and food and beverage opportunities within the community. To date, the private sector has been slow to respond. The recent addition of West Publishing's Headquarters may be a watershed event in this regard. The proposed Doubletree upgrade and repositioning would include the availability of the hotel 's restaurant and lounge to the public. In addition, the investors wish to proceed with development of a separate restaurant on the undeveloped outlot. The potential for one or two sit down restaurants may ■..4c be sufficient to attract a private sector investor from among Eagan's larger corporate employers. The City could act as a broker for such a relationship if appropriate. The only feasible public alternatives appear to be the Omni 504 Loan Program or the sale of revenue bonds through an Economic Development Authority, if the City were to form one. It is a matter of public policy whether the City Council would find it appropriate to consider either possibility. A potentially feasible private investment opportunity is also possible. Public Policy The public policy issues associated with this proposal are fairly specific: 1) Does public participation in this project further public purposes to which the City is committed and 2) do means exist to optimize a return for the City while sufficiently limiting public exposure under this request for assistance? Currently, the City's Economic Development Goals indicate a desire to capitalize on the Mall of America and to retain and expand the City's hospitality and food and beverage sectors. Properly implemented, the proposed repositioning of the Doubletree would draw additional primary dollars from outside of the community. While the proposal would retain tax base by rejuvenating a troubled business, it would actually reduce the City's employment base in its initial phase as the excess hotel staff are reduced. This may be offset over time by addition of food and beverage employees in the remodeled hotel and in a proposed restaurant to be added to the site. While the City's goals indicate a desire to see these activities occur, the larger question is whether this project should be financially supported by public funds. Historically, the City of Eagan has been conservative in its use of financing assistance. To date, Eagan has limited that assistance to the creation of head of household jobs among manufacturing and service industries with high jobs to assistance and investment leverage ratios. As examples, the City's Tax Increment Financing Policy prescribes minimum targets of a 10: 1 private to public financing ratio and a 12: 1 return to tax base over public assistance. The City's TIF assistance to Unisys was based on a return of one job per $1, 000 of public assistance and the recent TIF assistance to Northwest Airlines netted approximately one job per $1,800 of public assistance. The Doubletree proposal is based upon a public to private leverage ratio of 4 .9: 1 which is below the policy target. Since the property has continued to pay its property taxes despite being in bankruptcy, it is difficult to determine whether tax base is actually being preserved or enhanced by this particular project. If it is, the request would result in a 9:1 ratio of tax base to assistance based upon the current assessed market value of $9 6 • million. This is also below the policy target. If it is determined that the current owner or a future one would continue to make such payments without assistance then this ratio is invalid. In addition, if 50 jobs are retained after the staff cuts, the assistance would amount to approximately $20, 000 per job retained. These jobs would be split between management, support and direct service positions. As to financial security, the Omni 504 Program presents no risk to the City. Financial participation would require a level of security which may or may not be available. The assessed market value of the hotel property itself currently exceeds the one million dollars in assistance requested. It would appear therefore that a lease-back arrangement could be collateralized. If, however, the private market is not financing hotels and the project were to fail, the collateral value is diminished since it is directly tied to the use located on it. Its value only exists if the building on it can successfully operate. Therefore the City may require higher levels of collateral or financial security, if a direct participation relationship were to be undertaken. The adequacy of that security would depend upon additional research and input from the City's fiscal consultant and attorney. No security would be necessary on the part of the City for a private investment relationship if the appropriate corporate partner could be identified. Public Policy Questions The fundamental questions with respect to this request are: 1. Does the City wish to provide public financing to a hospitality and/or food and beverage project? 2. Does the City wish to provide public financing to this particular project on the basis of its merits or unique circumstances? 3 . Is a public purpose being served or will the private sector resolve this situation over time? 4. Is timing essential to the successful revitalization of this business? 5. If the City were to participate in a project of this kind, what would be the appropriate leverage ratios to justify such participation? 6. If the City does not find sufficient cause to participate directly in this project or if the City wishes to augment local participation, would the Council support an application to the Omni 504 Loan Program for the investors to be processed • through the Minnesota Department of Trade and Economic Development? 7. Does the City find it appropriate to suggest a private investment relationship with one of the community's corporate citizens as an alternative to public financing? Staff would appreciate direction with respect to this item at the earliest opportunity. Given the short time frame in which the investors intend to close on the property, it would be appropriate to inform them of what the City would or would not consider in this regard. Please review this information with the Council as soon as possible. Thank you for your attention to this matter. Ass tan to the City Administrator MEMO TO: CITY ADMINISTRATOR HEDGES FROM: ASSISTANT TO THE CITY ADMINISTRATOR HOHENSTEIN DATE: MARCH 26, 1992 SUBJECT: COUNCIL/STAFF RETREAT RESULTS AND SUMMARY Enclosed you will find a copy of the computer generated results of the Council/Staff Retreat held on February 21 and 22, 1992. This information is provided by the session moderator, Deborah Bennett- Leet. Staff has included all of the results for those who wish to review information in detail and the memo will direct your attention to certain items of specific interest. For ease of review, Appendix A reflecting current and emerging trends is copied in blue, Appendix B relative to the preliminary scale vote for city service units is in yellow, Appendix C reflecting results of the paired comparison ratings for the service units is copied in green, Appendix D outlining the participants in sub-groups is copied in purple and Appendix E covering the session handouts is copied in pink. Background & Purpose The retreat consisted of three essential sections: 1) overview and discussion of trends affecting the City, 2) discussion and preliminary scale vote of general fund service units and 3) a paired comparison exercise covering all twenty-one service units. The decision-making software utilized by the Council and staff in reviewing this information permitted participants to retain their anonymity while judging the criticality of a wide variety of service categories. In approaching this exercise, the City Council and staff were asked to rate the twenty-one general fund service units on the basis of their "relative criticality to the accomplishment of the City's mission. " It is important to note that the exercise was not a performance review for any department or individual nor was it an effort to determine which services were essential and which were non-essential. In point of fact, the participants indicated that even though services which had relatively low criticality to meeting the mission of the City still had significance and were important. In fact, one of the Councilmembers indicated a preference to rate all of the services most important. The purpose of the software, however, is to force participants to think critically and analytically about the relationships between services without consideration of budget constraints or personalities. The information can be used to help define service priorities, but should not be interpreted to mean that any service unit is not important or not valuable. Results and Analysis At the end of the document on page 105, you will find an extra copy of the general fund service units listed in alphabetical order. You are encouraged to remove that from the packet and utilize it for cross comparisons to the tables and charts which reference the results primarily by their alphabetical designation. To begin with the final results first, please note on page 32 the two vote results on the relative criticality of the listed service units to the mission of the City. While much of the list remained consistent, following discussions in the first half of the retreat, some service units shifted to varying degrees to reflect people's revised perceptions of the relationship to the City's mission. The most significant shift occurred in the area of recreation activities which went from 15 to 9. This is also reflected in the table on page 33 which shows the spread of responses based on relative criticality. The graph on page 36 is also significant because of the relative lack of diversity in these areas over the entire group. All but one of the items are in the minimum diversity quadrant indicating a high degree of consistency among all members of the group with respect to the perceived criticality of each item. This vote is broken out for Council and staff on pages 41 and 45 respectively in which all but two items in each graph lie outside of the minimum diversity quadrants. In the process of doing the second vote using paired comparisons, the diversity of ratings for the entire group, Council and staff, diminished dramatically as reflected on pages 53 , 82 and 90 respectively. Again, all diversity factors were well within the minimum quadrant. In addition, the diversity within each group tended to offset the diversity in the others such that the diversity among the entire group is smaller than either Council or staff individually. By way of reminder, the descriptions of each of these service units is enclosed on page 94. Overall, the reviews of the retreat were all satisfactory or above. If you have any questions concerning this memorandum or the attached information, please let me know. - As-fstant to the City Administrator Attachment JH/vmd City of Eagan Council/Staff Retreat February 21&22,1992 C ''kT:s Y 1 t h. F - MAPPING STRATEGIES RAMP Resource Allocation Management Plan VOTING APPENDIX Computer Print-out Summaries Prepared by: Deborah Bennett-Leet President,Mapping Strategies 612- 781-1967 1 RAMP Resource Allocation Management Plan APPENDIX A. Current And Emerging Trends and Challenges B. Preliminary RAMP Service Unit Priority Vote C. Final RAMP Service Unit Priority Vote D. Retreat Participants and Subgroups E. Session Hand-Outs 2 APPENDIX A Current and Emerging Trends and Challenges - Trend Overview - Scatter Maps for each trend 3 CITY OF EAGAN CURRENT AND EMERGING TRENDS AND CHALLENGES For the following five trends, which of the listed challenges will have the greatest impact on our community over the next 1-3 years? How will these challenges impact the City of Eagan? Responses T C S o o t t u a o n f 1 c f i 1 GROWING DIVERSITY - Cultural, Racial, Ethnic, Gender 1. Multi-lingual needs 3 1 2 2 . Public safety issues 4 3 1 3 . Housing/lifestyle options 6 1 5 4 . Integration of multiple value structures 5. Gender/Minority Representation AGING POPULATION - Seniors, Boomers, Children 3 1 2 1. Affordable housing options 1 1 2 . Transportation/Mobility needs 4 2 2 3 . Changing programming needs 1 . 1 4 . Workforce availability 3 1 2 5. Public safety issues . 1 1 6. Medical/Health Care GROWING ENVIRONMENTAL AWARENESS 3 2 1 1. Recycling and abatement targets 4 1 3 2 . Water quality and availability 1 1 3 . Growth, development and redevelopment 3 1 2 4 . Air quality 5. Hazardous materials management 3. 1 6. Ozone 1 1 7. Airport Noise INCREASED CITIZEN PARTICIPATION IN GOVERNMENT 5 2 3 1. Building consensus between stake holders 3 1 2 2. Effective communication of issues and services 2 1 1 3 . Shifting decision-making styles 4 . Managing citizen involvement 3 1 2 5. Measuring public perceptions as part of cost/benefit analyses ONGOING MUNICIPAL BUDGET CONSTRAINTS 1 1 1. Aging infrastructure 2 . Consolidation of services 1 1 3 . Rightsizing employment base 9 3 6 4. Service prioritization 2 1 1 5. Community amenities 4 GROWING DIVERSITY Cultural, racial, -ethnic, gender f G o ✓ r e a y t o e u s r t c c o 6 h m a m 4 1 u 1 n 3 e i n g y • e ? 1 2 3 4 5 6 7 ENTIRE GROUP Figure VV-O-A Voters = 13 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 5 AGING POPULATION Seniors, boomers, children f G o ✓ r e a y t o e u s r t c c o h m a m 4 1 u 1 n 3 3 e i n t 1 1 1 g Y e ? 1 2 3 4 5 6 7 ENTIRE GROUP Figure VV-O-B Voters = 13 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 6 GROWING ENVIRONMENTAL AWARENESS f G o ✓ r e a y t o e u s r t c c o h m a m 4 1 u 1 n 3 3 e n t 1 1 1 g Y e ? 1 2 3 4 5 6 7 ENTIRE GROUP Figure VV-O-C • Voters = 13 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. .. Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 7 INCREASED CITIZEN PARTICIPATION IN GOVERNMENT f G o ✓ r e a y t o e u s r t c c o h m 5 a m 1 u 1 n 3 3 e i 2 n t g Y e ? 1 2 3 4 5 6 7 ENTIRE GROUP Figure VV-O-D Voters = 13 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 8 ONGOING MUNICIPAL BUDGET CONSTRAINTS f G o ✓ r e a y t o e u . s r 9 t c c o h m a m 1 u 1 n e i 2 g Y e ? 1 2 3 4 5 6 7 ENTIRE GROUP Figure VV-O-E Voters = 13 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 9 GROWING DIVERSITY Cultural, racial, ethnic, gender f G o ✓ r e a y t o e u s r t 3 C c o h m a m 1 u i n 1 1 e n g Y e ? 1 2 3 4 5 6 7 COUNCIL Figure VV-1-A Voters = 5 Greatest challenge for your comnunity? (Nominal) 1. Choice *1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 10 AGING POPULATION Seniors, boomers, children f G o ✓ r e a y t o e u s r t c c o h m 2 a m 1 u 1 n 1 1 1 e i n g Y e ? 1 2 3 4 5 6 7 COUNCIL Figure VV-1-B Voters = 5 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 11 1 GROWING ENVIRONMENTAL AWARENESS f G o ✓ r e a y t o e u s r t c c o h m 2 a m 1 u 1 n 1 1 1 e i n t g Y e ? 1 2 3 4 5 6 7 COUNCIL Figure VV-1-C Voters = 5 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 12 INCREASED CITIZEN PARTICIPATION IN GOVERNMENT f G o ✓ r e a y t o e u s r t c c o h m 2 a m 1 u 1 n 1 1 1 e n g Y e ? 1 2 3 4 5 6 7 COUNCIL Figure VV-1-D Voters = 5 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 13 ONGOING MUNICIPAL BUDGET CONSTRAINTS f G o r r e a y t o e u s r t 3 C c o h m a m 1 u 1 n 1 1 e n t g Y e ? 1 2 3 4 5 6 7 COUNCIL Figure VV-1-E Voters = 5 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 14 GROWING DIVERSITY Cultural, racial, ethnic, gender f G o ✓ r e a y t o e u s r t 5 c c o h m a m 1 u 2 1 n e i 1 n t g y e ? 1 2 3 4 5 6 7 STAFF Figure VV-2-A Voters = 8 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice 02 3. Choice 03 4. Choice #4 5. Choice *5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR • Vote Data = TRENDS .VTA 02-21-1992 15 AGING POPULATION Seniors, boomers, children f G o ✓ r e a y t o e u s r - t c c o h m a m 1 u 2 2 2 1 n e i 1 1 g Y e ? 1 2 3 4 5 6 7 STAFF Figure VV-2-B Voters = 8 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 16 GROWING ENVIRONMENTAL AWARENESS • f G o ✓ r e a y t o e u s r t c c o h m 3 a m 1 u 2 1 n e i 1 1 1 n t g g Y e ? 1 2 3 4 5 6 7 STAFF Figure VV-2-C Voters = 8 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTN Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 17 INCREASED CITIZEN PARTICIPATION IN GOVERNMENT f G o ✓ r e a y t o e u s r t c c o h m 3 a m 1 u 2 2 1 n e i 1 n g Y e ? 1 2 3 4 5 6 7 STAFF Figure VV-2-D Voters = 8 Greatest challenge for your community? (Nominal) 1. Choice #1 2. Choice #2 3. Choice #3 4. Choice #4 5. Choice #5 6. ... 7. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 li 18 • ONGOING MUNICIPAL BUDGET CONSTRAINTS f G o ✓ r e a y t o e u 6 s r t c c o h m a m 1 u 1 n e i 1 1 n t g Y e ? 1 2 3 4 5 6 7 STAFF Figure VV-2-E Voters = 8 Greatest challenge for your community? (Nominal) 1. Choice 01 2. Choice 02 3. Choice 03 4. Choice 04 5. Choice 05 6. ... Session = TRENDS Display = TRENDS .DSP 02-21-1992 Vote Methods = TRENDS .MTH Participants = EG .PAR Vote Data = TRENDS .VTA 02-21-1992 19 • GROWING ENVIRONMENT AWARENESS • Volunteer Source Separation Product Development/Market Development Buy only recycled products Financial Incentives - fines - franchise fees - buying trash - sales tax abatements Increase water rates and storm sewer utility fees Use money for water quality issues Non-phosphorus fertilizers (encourage use - pass ordinance against) No salt on streets Run-off control (silt) in developments Encourage use of ethanol - pass ordinance to sell only ethanol Household hazardous collections and small business Get rid of stoplights - all one-way streets Change traffic flows to reduce idling Tree planting for CO2 - 02 Ban smoking and fireplaces (wood burning) Storm water runoff reduction 20 GROWING DIVERSITY Cultural Diversity 1. Recognize low income population and needs - Cost of recreation programs 2. Identity of culturally diverse groups - organize policy - Reaction group 3. Modify atmosphere - adjust policy, procedure, etc. 4. Create pool of eligible applicants - hire diverse staff 5. Interpreter service on cable and other commissions - Multilingual notices/services 6. Cultural events and awareness programs - Taste of Eagan -Neighborhood Festivals 7. In-service training in culturally diverse communities - diversity training for everyone 8. Publicize City demographics 9. Storefront outreach services/interaction/access - Civics primer for everyone 10. Neighborhood programs/services - neighborhood liaison 11. Reconsider housing/property use needs 12. Focus on youth 21 INCREASED CITIZEN PARTICIPATION IN GOVERNMENT Neighborhood Action Groups Neighborhood Spokesperson Neighborhood City Hall Ombudsmen/women (person) Youth in Local Government User Friendly ie: vote by mail babysitting Right to be involved is a choice • Technology Links • Participation • Town Meetings • Extended Hours City Hall • Community Surveys 22 ONGOING BUDGET CONSTRAINTS 23 i 1 to,,,,, ...\.:....... o 7tua 7 Co/ /...., . 1 )i 1 11 1 i • N.DV - .411 E IZVLE:s c A akl 41:.15gm psi) . 1(e4 Nikt ri Kr7 i ( _ \ 11.9 •i ■ _1\a dill ce„ --. 7::) ■ (Wt\C °" N(1 2 a 1°-7‹ 14 .1 K \Coi 2 9 APPENDIX B Preliminary RAMP service priority vote VOTE SUMMARIES - Entire group - Council - Staff DIVERSITY SUMMARIES - Entire group - Council - Staff 30 CITY OF EAGAN GENERAL FUND SERVICE UNITS RAMP PRELIMINARY SCALE VOTE A. CITY ADMINISTRATION B. CITY CLERK ACTIVITIES C. COMMUNICATIONS D. ECONOMIC DEVELOPMENT/REDEVELOPMENT E. ENGINEERING DESIGN & REVIEW F. ENGINEERING CONSTRUCTION SUPERVISION G. FINANCIAL SUPPORT H. FIRE EDUCATION/PREVENTION I. FIRE SUPPRESSION/RESCUE SERVICES J. INVESTIGATION R. NATURAL RESOURCES MANAGEMENT L. PATROL M. PLANNING N. POLICE AND FIRE SUPPORT SERVICES O. PROTECTIVE INSPECTIONS P. PUBLIC FACILITIES/GOVERNMENT BUILDINGS MAINTENANCE Q. PUBLIC FACILITIES DESIGN/DEVELOPMENT R. RECREATION ACTIVITIES S. RISK MANAGEMENT T. STREET MAINTENANCE U. VEHICLE AND EQUIPMENT MAINTENANCE 31 CITY OF EAGAN GENERAL FUND SERVICE UNITS RAMP PRELIMINARY AND SECONDARY SCALE VOTE RESULTS VOTE 1 VOTE 2 1 1 PATROL (6.3) 3 2 CITY ADMINISTRATION (5.8) 2 3 FIRE SUPPRESSION/RESCUE SERVICES (6.2) 5 4 - FINANCIAL SUPPORT (5.2) 4 5 INVESTIGATION (5.5) 6 6 STREET MAINTENANCE (5.2) 7 7 ENGINEERING DESIGN & REVIEW (5.0) 8 8 PROTECTIVE INSPECTIONS (4.8) 15 9 RECREATION ACTIVITIES (3.8) 10 10 PLANNING (4.5) 11 11 COMMUNICATIONS (4.1) 9 12 POLICE AND FIRE SUPPORT SERVICES (4.6) 12 13 NATURAL RESOURCES MANAGEMENT (4.1) 14 14 ECONOMIC DEVELOPMENT/REDEVELOPMENT (3.91 18 15 PUBLIC FACILITIES/GOVERNMENT BUILDINGS MAINTENANCE (3.1) 13 16 FIRE EDUCATION/PREVENTION (4.0) 19 17 PUBLIC FACILITIES DESIGN/DEVELOPMENT (3.0). 16 18 CITY CLERK ACTIVITIES (3.2) 17 19 ENGINEERING CONSTRUCTION SUPERVISION (3.2) 20 20 VEHICLE AND EQUIPMENT MAINTENANCE (2.8) 21 21 RISK MANAGEMENT (2.2) 32 Preliminary Service Vote — ENTIRE GROUP R 7 a n IL k C A r 5.5 J t i EGT h t NO e i M c 4 DHCK R a R e 1 PBF 1 i UQ a t 2 . 5 t y S i V e 1 1 2 . 5 4 5. 5 7 Rank the Relative Criticality Figure 0-0-A Voters = 13 * VERTICAL AXIS * * HORIZONTAL AXIS * Rank the Relative Rank the Relative Criticality Criticality (Scale) (Scale) 1. Lowest 1. Lowest 4. Moderate 4. Moderate 7. Highest 7. Highest 33 Data for Figure 0-0-A Rank the Relative Rank the Relative Criticality Criticality Group Group Vote Item N Average Diversity N Average Diversity A City Administration 13 5.8 19 13 5.8 19 B City Clerk Activities 13 3.2 24 ' 13 3.2 24 C Communications 13 4.1 55 13 4.1 55 D Economic Development/Redevelopment 13 3.9 33 13 3.9 33 E Engineering Design & Review 13 5.0 12 13 5.0 12 F Engineering Construction 13 3.2 20 13 3.2 20 Supervision G Financial Support 13 5.2 33 13 5.2 33 H Fire Education/Prevention 13 4.0 38 13 4.0 38 I Fire Suppression/Rescue Services 13 6.2 13 13 6.2 13 J Investigation 13 5.5 10 13 5.5 10 K Natural Resources Management " 13 4.1 45 13 4.1 45 L Patrol 13 6.3 9 13 6.3 9 M Planning 13 . 4.5 25 13 4.5 25 N Police and Fire Support Services 13 4.6 37 13 4.6 37 0 Protective Inspections 13 4.8 16 13 4.8 16 P Public Facilities/ 13 3.1 23 13 3.1 23 Government Building Maintenance C Public Facilities Design/ 13 . 3.0 29 13 3.0 29 Development R Recreation Activities 13 3.8 40 13 3.8 40 S Risk Management 13 2.2 12 13 2.2 12 • 34 Data for Figure 0-0-A Rank the Relative Rank the Relative Criticality Criticality Group Group Vote Item N Average Diversity N Average Diversity T Street Maintenance 13 5.2 25 13 5.2 25 U Vehicle & Equipment Maintenance 13 2.8 24 13 2.8 24 Session = TRENDS Display = PRECOMBO.DSP 02-24-1992 Vote Methods = PRE .MTH Participants = EG .PAR Vert Vote Data = PRE .VTA 02-22-1992 Norz Vote Data = PRE .VTA 02-22-1992 35 Preliminary Service Vote Diversity- ENTIRE GROUP R MAX a n k C r t i h t e i C c R a K e 1 HNR 1 i QDG a' t PBM t y 0 AFUT i JEI ✓ L S e MIN MAX Rank the Relative Criticality Figure C-0 Voters = 13 * VERTICAL AXIS * * HORIZONTAL AXIS * Rank the Relative Rank the Relative Criticality Criticality • (Scale) (Scale) 1. Lowest 1. Lowest 4. Moderate 4. Moderate 7. Highest 7. Highest 36 COUNCIL 37 Preliminary Service Vote COUNCIL R 7 a n IL k C AG r 5. 5 MT t i EJ h t O NK e i D 4 H R a R e 1 C 1 i UFP a t 2 . 5 BQ t y S i v e 1 1 2 . 5 4 5.5 7 Rank the Relative Criticality Figure 0-1-A Voters = 5 * VERTICAL AXIS * * HORIZONTAL AXIS * Rank the Relative Rank the Relative Criticality Criticality (Scale) (Scale) 1. Lowest 1. Lowest 4. Moderate 4. Moderate 7. Highest 7. Highest 38 Data for Figure 0-1-A Rank the Relative Rank the Relative Criticality Criticality Group Group Vote Item M Average Diversity M Average Diversity A City Administration 13 5.8 24 13 5.8 24 B City Clerk Activities 13 2.6 7 13 2.6 7 C Communications 13 3.2 51 13 3.2 51 D Economic Development/Redevelopment 13 4.4 29 13 4.4 29 E Engineering Design & Review 13 5.0 9 13 5.0 9 F Engineering Construction 13 3.0 27 13 3.0 27 Supervision G Financial Support 13 6.0 13 13 6.0 13 H Fire Education/Prevention 13 4.0 36 13 4.0 36 I Fire Suppression/Rescue Services 13 6.2 6 13 6.2 6 J Investigation 13 5.2 11 13 5.2 11 K Natural Resources Management 13 5.0 58 13 5.0 58 Patrol 13 6.4 7 13 6.4 7 M Planning 13 5.4 7 13 5.4 7 N Police and Fire Support Services 13 5.0 36 13 5.0 36 0 Protective Inspections 13 4.8 11 13 4.8 11 P Public Facilities/ 13 3.0 9 13 3.0 9 Government Building Maintenance C Public Facilities Design/ 13 2.6 16 13 2.6 16 Development R Recreation Activities 13 3.8 24 13 3.8 24 S Risk Management 13 2.6 16 13 2.6 16 39 Data for Figure 0-1—A Rank the Relative Rank the Relative Criticality Criticality Group Group Vote Item N Average Diversity N Average Diversity T Street Maintenance 13 5.4 38 13 5.4 38 U Vehicle & Equipment Maintenance 13 2.8 24 13 2.8 24 Session = TRENDS Display = PRECOMBO.DSP 02-24-1992 Vote Methods = PRE .NTH Participants = EG .PAR Vert Vote Data = PRE .VTA 02=22-1992 Norz Vote Data = PRE .VTA 02-22-1992 40 Preliminary Service Vote Diversity- COUNCIL — R MAX a - n k C r t i h t e i • K c C R a e 1 ENT i i D a t AF t y QS UR i JG ✓ IBEO e —MLP MIN MAX Rank the Relative Criticality Figure C-1 Voters = 5 * VERTICAL AXIS * * HORIZONTAL AXIS * Rank the Relative Rank the Relative Criticality Criticality (Scale) (Scale) 1. Lowest 1. Lowest 4. Moderate 4. Moderate 7. Highest 7. Highest 41 Preliminary Service Vote STAFF • R 7 a n IL k C A r 5.5 J t i. ET h t CGO e i N c 4 MH R a BDR e 1 PFQK 1 i U a t 2 . 5 t y i S v e 1 1 2 .5 4 5.5 7 Rank the Relative Criticality Figure 0-2-A Voters = 8 * VERTICAL AXIS * * HORIZONTAL AXIS *. Rank the Relative Rank the Relative Criticality Criticality (Scale) (Scale) 1. Lowest 1. Lowest 4. Moderate 4. Moderate 7. Highest 7. Highest 42 Data for Figure 0-2-A Rank the-Relative Rank the Relative Criticality Criticality Group Group Vote Item M Average Diversity M Average Diversity A City Administration 13 5.8 16 13 5.8 16 B City Clerk Activities 13 3.6 30 13 3.6 30 C Communications 13 4.6 50 13 4.6 50 D Economic Development/Redevelopment 13 3.6 33 13 3.6 33 E Engineering Design 8 Review 13 5.0 14 13 5.0 14 F Engineering Construction 13 3.3 16 13 3.3 16 Supervision G Financial Support 13 4.8 38 13 4.8 38 H Fire Education/Prevention 13 4.0 39 13 4.0 39 I Fire Suppression/Rescue Services 13 6.1 18 13 6.1 18 J Investigation 13 5.6 8 13 5.6 8 K Natural Resources Management , 13 3.5 28 13 3.5 28 l Patrol 13 6.3 10 13 6.3 10 M Planning 13 3.9 26 13 3.9 26 N Police and Fire Support Services 13 4.4 36 13 4.4 36 0 Protective Inspections 13 4.8 19 13 4.8 19 P Public Facilities/ 13 3.1 32 13 3.1 32 Government Building Maintenance Q Public Facilities Design/ 13 3.3 35 13 3.3 35 Development R Recreation Activities 13 3.8 49 13 3.8 49 S Risk Management 13 1.9 7 13 1.9 7 I 43 Data for Figure 0-2-A Rank the Relative Rank the Relative Criticality Criticality Group - Group Vote Item N Average Diversity N Average Diversity T Street Maintenance 13 5.0 17 13 5.0 17 U Vehicle 8 Equipment Maintenance 13 2.8 24 13 2.8 24 Session = TRENDS Display = PRECOMBO.DSP 02-24-1992 Vote Methods = PRE .MTH Participants = EG .PAR Vert Vote Data = PRE .VTA 02-22-1992 Norz Vote Data = PRE .VTA 02-22-1992 44 Preliminary Service Vote • Diversity- STAFF R MAX a n k C r t i h t e i c CR R a e 1 NGH 1 i BDPQ a t MK t y AFIO U i L E T ✓ JS e MIN MAX Rank the Relative • Criticality Figure C-2 Voters = 8 * VERTICAL AXIS * * HORIZONTAL AXIS * Rank the Relative Rank the Relative Criticality Criticality (Scale) (Scale) 1. Lowest 1. Lowest 4. Moderate 4. Moderate 7. Highest 7. Highest • 45 • APPENDIX C Final RAMP service priority vote • BAR CHART SUMMARIES • Entire group MATRIX SL:RVIlMIARIES - Entire group • Council - Staff DIVERSITY SUMMARIES - Entire group - Council - Staff 46 Service Unit Ranking ENTIRE GROUP W C 100 h r i i L c t AI h i 75 c TGJ o a E n 1 RO e : 50 CM K N i M DP s i H s 25 UBF m s Q o i S ✓ o e n 0 0 25 50 75 100 Which one is more Critical: Mission Figure 0-0-A Voters = 13 * VERTICAL AXIS * * HORIZONTAL AXIS * Which one is more Which one is more Critical: Mission Critical: Mission (Compare) (Compare) 0 = Never Chosen 0 = Never Chosen 100 = Always Chosen 100 = Always Chosen 47 Service Unit Ranking • W C h r i i c t 88 h i 83 83 c 70 70 o a 67 n 1 62 57 I 1111 e : lllIJlwi ENTIRE GROUP Page 1 of 3 Figure OV-0-A Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 48 Service Unit Ranking W C h r i i c t h i c o a n 1 e : 48 48 i M 43 s i 35 35 .34 28 27 27 26 m s A o V r o G e n C N K D P H Q B F U ENTIRE GROUP Page 2 of 3 Figure OV-O-A Voters = 13 Which one is more Critical: Mission (Conpare) 0 s Never Chosen 100 is Always Chosen 49 Service Unit Ranking W C h r i i c t h i c o a n 1 e : i M s i s m s A o i V 10 ✓ o G III e n S ENTIRE GROUP Page 3 of 3 Figure OV-0-A • Voters = 13 Which one is more Critical: Mission • (Corpare) 0 = Never Chosen 100 = Always Chosen • • 50 Data for Figure OV-O-A Which one is more Critical: Mission Group Vote Item N Average Diversity A City Administration 13 83.0 5 B City Clerk Activities 13 27.0 8 C Communications 13 48.0 24 D Economic Development/Redevelopment 13 35.0 22 E Engineering Design & Review 13 62.0 13 F Engineering Construction 13 27.0 4 Supervision G Financial Support 13 70.0 17 N Fire Education/Prevention 13 34.0 20 I Fire Suppression/Rescue Services 13 83.0 8 J Investigation 13 70.0 8 K Natural Resources Management • 13 43.0 10 L Patrol 13 88.0 4 M Planning 13 51.0 23 N Police and Fire Support Services 13 48.0 21 o Protective Inspections 13 57.0 11 P Public Facilities/ 13 35.0 22 Government Building Maintenance 0 Public Facilities Design/ 13 28.0 14 Development R Recreation Activities 13 55.0 15 S Risk Management 13 10.0 5 51 Data for Figure OV-O-A Which one is more Critical: Mission Group Vote Item N Average Diversity T Street Maintenance 13 67.0 9 U Vehicle & Equipment Maintenance 13 26.0 13 • • Session = TRENDS Display = FINAL .DSP 02-22-1992 Vote Methods = FINAL .MTH Participants = EG .PAR Vote Data = FINAL .VTA 02-22-1992 52 Service Unit Ranking Diversity- ENTIRE GROUP W C MAX h r i i c t h i c o a n 1 e : i M s i s PDC m s GHNM o i KEQR ✓ o ABIOU e n =SLFJT — MIN MAX Which one is more Critical: Mission Figure C-0 Voters = 13 * VERTICAL AXIS * * HORIZONTAL AXIS * Which one is more Which one is more Critical: Mission Critical: Mission (Compare) (Compare) 0 = Never Chosen 0 = Never Chosen 100 = Always Chosen 100 = Always Chosen 53 City Administration W C h r i i c t - h i c o a n 1 e : i M 5 s i 4 m s 3 o i I III r o 1 e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-A Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 a Always Chosen 54 City Clerk Activities W C h r i i c t h c o a n 1 e : i M s i 4 4 • m s o i 2 ✓ o 1 I 1 • -1 e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0-B Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 55 Communications W C h r i i c t h i c o a n 1 e : i M s i s m s 3 3 o i 2 ✓ o 1 III 1 ■ 1 1 = e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-C, Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 56 Economic Development/Redevelopment W C h r i i c t h i c o a n 1 e : i M s i 4 m s 3 o 2 2 e n � S 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-D Voters = 13 Which one is more Critical: Mission (Compare) 0 a Never Chosen 100 = Always Chosen • 57 Engineering Design & Review W C h r _ i i c t h i c o a n 1 e : • i M s i 4 m s 3 o i 2 e n 1 1 III III = Ili III e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0-E Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 is Always Chosen 58 t Engineering Construction Supervision W C h r i i c t h i $ C o a n 1 e : i M 5 5 s i m s o i 2 ✓ o 1 = e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0—F Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen • 59 • Financial Support • W C h r i i c t h i • c o a • n 1 e : 6 i M s i m s o i 2 2 e n 1 III 1 III 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-G Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 60 Fire Education/Prevention W C h r i i c t h i c o a n 1 e : i M s i 4 m s 3 o i ✓ o 1 III 1 1 1 1 1 e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-H Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen • • 61 Fire Suppression/Rescue Services W C h r i i c t h i c o a n 1 8 e . i M s i m s o i 2 ✓ o Ie n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-I Voters = 13 Which one is more Critical: Mission (Compare) 0 = Meyer Chosen 100 = Always Chosen 62 Investigation t 9 W C h r i c t h i c o a n 1 e : i M s i 4 m s 3 o f 2 2 II 2 ✓ o I i e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0-47 Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 63 Natural Resources Management W C h r i i c t h i c o a n 1 e : i M 5 s m s i o i 2 e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-K Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 64 I Patrol 1 W C h r i i C t - h i C o a n 1 e : 7 i s i 4 s o i ✓ o 1 1 e n - 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-L Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen • 65 Planning • f • • W c h r i i c t h i c oa n 1 e : i s i s m s 3 3 o i ✓ o 1 1 III 1 1 1 1 1 e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-M Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 66 Police and Fire Support Services W C h r i i c t h i C o a n 1 e : i M s i s m s 3 o f 2 2 e n I .. IIIi .. 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-N Voters = 13 Which one is more Critical: Mission (Compere) 0 = Meyer Chosen 100 = Always Chosen 67 Protective Inspections W C h r i i c t h c o a n 1 e : i M s i 4 4 m s o i 2 2 e n ■ ■ 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0-0 Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 68 t • Public Facilities/ Government Building Maintenance W C h r 1 ii c t h a o a n i e : f_ i M s i 4 •- s m s 3 o i 2 e n 1 I 1 1 = e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0--P • Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 69 • Public Facilities Design/ Development W C h r i i _ c t h i c o a n 1 e : 6 i M s i s m s o i 2 ✓ o 1 II 1 1 1 = e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0-Q Voters = 13 Which one is more Critical: Mission (Compare) 0 s Never Chosen 100 • Always Chosen 70 t w I Recreation Activities twc h r i i • c t h o a n 1 e : i M 5 s i m s 3 o i 2 111 III r o - 111 ■ - e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-R Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 71 • Risk Management W C h r i i c t h i c o a 9 n 1 e . i M s i m s 3 o r 11 o 1 e n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0-S Voters = 13 Which one is more Critical: Mission (Compare) O = Never Chosen 100 = Always Chosen 72 Street Maintenance W C h r i i c t h i c o a n 1 e . i M s i 4 m s 3 3 o i 2 II II e• n 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-O-T Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 73 Vehicle & Equipment Maintenance W C h r i c t ` h i ` a ji o a n 1 e : t i M s i _ s m s 3 3 3 o i 2 • e n III 10 20 30 40 50 60 70 80 90 100 ENTIRE GROUP Figure VV-0—U Voters = 13 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 74 $ i $ COUNCIL 75 Service Unit Ranking - COUNCIL 4 W C 100 h r - i i L c t GAI h i 75 a o a NEJ n 1 ! OT • e : 50 CR : K i M D s i HB $ s 25 F P • m s QU o i S ✓ o e n 0 , 0 25 50 75 100 Which one is more Critical: Mission Figure 0-1-A Voters = 5 • VERTICAL AXIS • • HORIZONTAL AXIS • Which one is more Which one is more Critical: Mission Critical: Mission (Compare) (Compare) 0 = Never Chosen 0 = Never Chosen 100 = Always Chosen 100 = Always Chosen 76 1 Service Unit Ranking W C h r c t 89 h i 83 82 79 o a 65 n .1 62 60 60 57 57 e . i M s m s A o i V ✓ o e n A I G J E N T M 0 t COUNCIL Page 1 of 3 Figure OV-1-A Voters = 5 Which one is more Critical: Mission • • (Compare) 0 = Never Chosen 100 = Always Chosen 77 Service Unit Ranking W C h r 1 c c t h i o a n 1 e : 52 52 i M 46 iIiuIIIII1 i 32 29 29 27 K D B H P F Q U COUNCIL Page 2 of 3 Figure OV-1-A • Voters = 5 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen • • 78 Service Unit Ranking W C h r i i c t h i c o a n 1 e : i M s • s m s A o i V 13 e n G e n S COUNCIL Page 3 of 3 Figure OV-1-A Voters = 5 Which one is more Critical: Mission (ComQare) 0 = Never Chosen 100 is Always Chosen 79 Data for Figure 0-1-A a . Which one is more Which one is more : Critical: Mission Critical: Mission Group Group Vote Item • M Average Diversity N Average Diversity f A City Administration 13 83.0 5 13 83.0 5 I B City Clerk Activities 13 32.0 11 13 32.0 11 . C Communications 13 52.0 36 13 52.0 36 3 D Economic Development/Redevelopment 13 37.0 29 13 37.0 29 E Engineering Design 8 Review 13 62.0 9 13 62.0 9 t F Engineering Construction 13 27.0 2 13 27.0 2 Supervision G Financial Support 13 79.0 9 13 79.0 9 N Fire Education/Prevention 13 29.0 9 13 29.0 9 I Fire Suppression/Rescue Services 13 82.0 9 13 82.0 9 J Investigation 13 65.0 6 13 65.0 6 K Natural Resources Management 13 46.0 9 13 46.0 9 l Patrol 13 89.0 3 13 89.0 3 M Planning 13 57.0 7 13 57.0 7 N Police and Fire Support Services 13 60.0 9 13 60.0 9 a 0 Protective Inspections 13 57.0 2 13 57.0 2 t P Public Facilities/ 13 29.0 8 13 29.0 8 I Government Building Maintenance G Public Facilities Design/ 13 20.0 1 13 20.0 1 Development 1 R Recreation Activities 13 52.0 17 13 52.0 17 S Risk Management 13 13.0 6 13 13.0 6 I r 4 4. I i 80 Data for Figure 0-1-A Which one is more Which one is more Critical: Mission Critical: Mission Group Group Vote Item N Average Diversity N Average Diversity • T Street Maintenance 13 60.0 : 13 13 60.0 13 U Vehicle & Equipment Maintenance 13 19.0 14 13 19.0. 14 3 • Session = TRENDS Display = FINALCOM.DSP 02-24-1992 Vote Methods = FINAL .MTH Participants = EG .PAR Vert Vote Data = FINAL .VTA 02-22-1992 Horz Vote Data = FINAL .VTA 02-22-1992 81 Service Unit Ranking Diversity- COUNCIL • W C MAX • h r i i +r c t h i c o a n 1 e : i M C s i D s m s o i MNBPTU ✓ o QSAJEG e n OFLKIH MIN MAX Which one is more Critical: Mission Figure C-1 Voters = 5 * VERTICAL AXIS * * HORIZONTAL AXIS * Which one is more Which one is'more Critical: Mission Critical: Mission (Compare) (Compare) 0 = Never Chosen 0 = Never Chosen 100 = Always Chosen 100 = Always Chosen 82 I I Service Unit Ranking STAFF • W C 100 h r i i L c t AI h i 75 TJ c o a EG n 1 OR e : 50 M NKC i M HP s i U DQ s 25 B F m s o i ✓ o S e n 0 0 25 50 75 100 Which one is more Critical: Mission Figure 0-2-A • Voters = 8 * VERTICAL AXIS * * HORIZONTAL AXIS * Which one is more Which one is more Critical: Mission Critical: Mission (Compare) (Compare) 0 = Never Chosen 0 = Never Chosen 100 = Always Chosen 100 = Always Chosen 84 Service Unit Ranking W C h r i i c t 88 84 84 h i c 74 72 o a 65 n 1 63 e : 56 56 48 i M s i m s o i ✓ o e n A I J T G E 0 R M STAFF Page 1 of 3 Figure OV-2-A Voters = 8 Which one is more Critical: Mission • (Compare) 0 = Never Chosen 100 = Always Chosen 85 t Service Unit Ranking W C h r i i c t h i o a n 1 e . 46 i M 42 41 39 37 s i 34 34 31 28 m S A 23 o i V ✓ o e I 11 n C K N P H D Q U F B STAFF Page 2 of 3 Figure OV-2-A Voters = 8 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen 86 Service Unit Ranking 1 WC h r i i • i c t h i c o a n 1 e : i M s i s m s A o i V ✓ o G 8 e n S STAFF Page 3 of 3 Figure OV-2-A • Voters = 8 Which one is more Critical: Mission (Compare) 0 = Never Chosen 100 = Always Chosen • • • • • 87 . 1 Data for Figure 0-2-A • Which one is more Which one is more / Critical: Mission Critical: Mission Group Group 1 Vote Item N Average - Diversity N Average Diversity A City Administration 13 84.0 Y 5 13 84.0 5 B City Clerk Activities 13 23.0 5 13 23.0 5 t C Communications 13 46.0 16 13 46.0 16 D Economic Development/Redevelopment 13 34.0 18 13 34.0 18 4. E Engineering Design & Review 13 63.0 16 13 63.0 16 F Engineering Construction 13 28.0 5 13 28.0 5 • Supervision G Financial Support 13 65.0 19 13 65.0 19 H Fire Education/Prevention 13 37.0 25 13 37.0 25 I Fire Suppression/Rescue Services 13 84.0 6 13 84.0 6 • J Investigation 13 74.0 8 13 74.0 8 K Natural Resources Management 13 42.0 10 13 42.0 10 L Patrol 13 88.0 5 13 88.0 5 M Planning 13 48.0 31 13 48.0 31 N Police and Fire Support.Services 13 41.0 24 13 41.0 24 O Protective Inspections 13 56.0 17 13 56.0 17 P Public Facilities/ 13 39.0 29 13 39.0 29 Government Building Maintenance o Public Facilities Design/ 13 34.0 20 13 34.0 20 Development R Recreation Activities 13 56.0 13 13 56.0 13 S Risk Management 13 8.0 4 13 8.0 4 88 Data for Figure 0-2-A • 1 Which one is more Which one is more Critical: Mission Critical: Mission Group Group } Vote Item N Average - Diversity N Average Diversity T Street Maintenance 13 72.0 3 13 72.0 3 U Vehicle & Equipment Maintenance 13 31.0 10 13 31.0 10 Session = TRENDS Display = FINALCOM.DSP 02-24-1992 Vote Methods = FINAL .MTH Participants = EG .PAR Vert Vote Data = FINAL .VTA 02-22-1992 Nor= Vote Data = FINAL .VTA 02-22-1992 89 • Service Unit Ranking Diversity- STAFF W C MAX h r i i c t h i c o a n 1 e : i M s i MP s HN m s CDGQ o i KR EO ✓ o SABJU e n TLIF MIN MAX Which one is more Critical: Mission Figure C-2 Voters = 8 * VERTICAL AXIS * * HORIZONTAL AXIS * Which one is more Which one is more Critical: Mission Critical: Mission (Compare) (Compare) 0 = Never Chosen 0 = Never Chosen 100 = Always Chosen 100 a Always Chosen 90 APPENDIX D • Participants and subgroups • 91 PARTICIPANTS REPORT The graphs and statisics from an OptionFinder session dated March 2, 1992 were produced based on the following definition of participants and subgroups, and saved with a filename of EG. The participants were divided into the following 2 subgroups: 1 - Council 2 - Staff The following table lists the session participants, whether their votes were included in this analysis, and the assignments of the participants to the subgroups. Participant Name Incl 1 2 Tom Egan * X Pat Awada * x Pam McCrea * X Tim Pawlenty * X Ted Wachter * X Tom Hedges * X Tom Colbert * X Pat Geagan * X Dale Runkle * X Jim Sheldon * X Ken Southorn * X Ken Vraa * X Jon Hohenstein * X Totals 13 5 8 92 i L APPENDIX E Session hand-outs 93 CITY OF EAGAN RAMP GENERAL FUND SERVICE UNIT DESCRIPTIONS A. CITY ADMINISTRATION - Administration of City Functions Organize and direct staff, coordinate departmental activities, support City Council and assist with policy and decision making process, develop and implement City budget, coordinate management information systems and represent the City's positions and interests to other agencies and levels of government. Human Resources Coordination Recruit, hire and orient staff, maintain personnel policies, negotiate collective bargaining agreements, oversee City's compensation and benefits programs and administer grievance, discipline, safety, access and discrimination policies. - Legal Representation Meet legal requirements for City activities, coordinate civil interests and litigation and define legal parameters for Council actions. B. CITY CLERK ACTIVITIES - Coordinate elections, voter registration, licensing, records management, public reception tasks and document these activities to meet regulatory guidelines. C. COMMUNICATIONS - Public Information Prepare, coordinate and distribute City information through newsletters, brochures, government access cable television programming, media releases and special announcements. Provide point of contact for press and broadcast media. - Internal Information Gather and disseminate internal information and announcements through memoranda, notices, employee meetings and newsletters. D. ECONOMIC DEVELOPMENT/REDEVELOPMENT Evaluate development and redevelopment policies and proposals. Provide information and support and package proposals and financing assistance for business prospects. 94 E. ENGINEERING DESIGN & REVIEW Review all land development proposals and building permits to determine the- adequacy of existing or need for additional public infrastructure facilities (i.e. streets, drainage, utilities, etc.) . Perform preliminary surveys and detail design, plan and specification preparation for public improvements. - Review detail design performed by City Consultants, Private Development Engineers and Architects for conformance to City Standards, Codes and Comprehensive Plans. Update and maintain record "as-built" plans. Perform traffic studies and surveys and recommend proper traffic control devices. F. ENGINEERING CONSTRUCTION SUPERVISION Perform construction observation coordination, inspection and contract management for public infrastructure facilities. - Perform detailed field surveys and construction staking for construction and maintenance of public facilities. - Coordinate, train and supervise Consulting Engineers for performance of similar duties. G. FINANCIAL SUPPORT - Manage the financial activities of the City including accounting/reporting/auditing, cash management, bonding, accounts payable, payroll, utility billing,purchasing, special assessment record keeping and budgeting. Provide information and services to other departments, city administration, regulatory agencies and general public. H. FIRE PREVENTION/PUBLIC EDUCATION - Provide fire prevention tools to youth, seniors and other citizens and the corporate community, including programs for schools, Health Fairs, Baby Sitter Clinics, Seniors and other community groups. I. FIRE SUPPRESSION/RESCUE SERVICES - Control and extinguish all types of fires to minimize personal injury, loss of life and property damage. Control and mitigate hazardous materials incidents and other emergency situations. Provide emergency care to persons suffering from bodily injury or serious illness, including full arrest heart attacks, vehicle extrication, industrial accidents and other major trauma injuries. 95 J. INVESTIGATION Criminal Investigation Investigate all criminal activity. Work with other police agencies to solve inter-jurisdictional crimes. - Licensing and Monitoring of High-Risk Businesses Investigate backgrounds of liquor license applicants and enforce liquor laws, conduct background checks for gun permits, and provide licensing control, as required by City Code. - Youth Services Investigate crimes against families and children and all crimes committed by minors. Determine appropriate jurisdiction options within the juvenile court system. • Community Crime Prevention Coordinate Neighborhood Watch Meetings, Public Safety Awareness classes for elementary schools, and provide home business security checks, as requested. Youth Education Provide drug prevention education in elementary schools and resources for family and youth in need of support. - South Metro Drug Task Force Participate in multi-jurisdictional approach to the investigation of drug activity, primarily street dealing in a multi-city area. R. NATURAL RESOURCES MANAGEMENT - Preserve and enhance natural resources, such as water bodies, ponds and lakes, as well as urban forestry activities, including re-forestation. L. PATROL - Emergency Response Team Training and Readiness Highly trained team for high-risk police operations that require special expertise and high level use of force. - Police Patrol Respond to medical emergencies, domestic disputes, and non-traffic calls for service. Initial police reports for all crimes committed in the jurisdiction. - Traffic Control Enforce all traffic law, respond to personal injury and property damage accidents. Investigate serious traffic accidents, and facilitate flow of traffic within City. - Field Training Officer Program and General Training Provide training for new officers and provide in-service training required by the P.O.S.T. Board. - K-9 Assist in searches, narcotics and general activities. 96 K. PLANNING - Zoning Receive, analyze and respond to correspondence, calls and in-person inquiries regarding Comprehensive Land Use Guide Plan, zoning designations and flood zone boundaries and permitted and conditional uses. Receive, investigate and respond to complaint calls relative to zoning regulations and follow-up as necessary, including litigation if appropriate. - Current Planning and Development Coordinate, review and prepare support documentation relative to final plats, development contracts, preliminary plats, rezonings, conditional use permits, variances, special use permits. Provide public and applicant information and coordinate meetings of affected parties, including property owners, developers, architects and engineers as appropriate. - Long-Range/Comprehensive Planning Review and administer the Comprehensive Guide Plan and coordinate with appropriate agencies, maintain and provide demographic information, prepare and administer Planned Development Agreements, administer environmental review and permit processes for City projects, assist in transportation and transit planning, implementation and utilization, prepare research projects, special studies, market studies, and miscellaneous planning surveys. N. POLICE AND FIRE SUPPORT SERVICES - Animal Control Impound dogs running at large, enforce dog and cat nuisance ordinances, and quarantine animals that have bitten people. Provide public awareness seminars. Community Service Officer and Explorer Programs Train and evaluate prospective personnel and provide deliveries as well as some Animal Control, 911 Communications and code enforcement work. Recruit, train and direct approximately 20 Law Enforcement Explorers to • supplement Police Force, as needed. - Emergency 911 Communications 911 Dispatching and communications services for Police and Fire. Interface with statewide and national public safety communications network. - Prosecution Services Oversee all prosecutions of misdemeanor and gross misdemeanor crimes for the City of Eagan. Fire Training and Support Prepare personnel, facilities and equipment for fire suppression and rescue responsibilities and maintain and coordinate protocols and gear to support those functions in areas including training, engineering, equipment and station management, systems, SCBA and uniforms. 97 O. PROTECTIVE INSPECTIONS - Plan Review Review plans for compliance with building and other codes and ordinances and determination of all associated fees. • Permit Issuance Issue proper permits, collect all associated fees and verify required licenses. - Inspections Inspect all work covered by codes and ordinances, inspect existing structures for compliance with fire codes and respond to complaints by residents. - Fire Investigation Determine the cause and origin of all fires under direction of the Fire Chief. Request assistance from the State Fire Marshal 's office when appropriate. P. PIIBLIC FACILITIES/GOVERNMENT BUILDINGS MAINTENANCE ▪ Parks, Public Property and Grounds Maintenance Provide for the upkeep of city parks, boulevards and other city properties, as well as the various components which make up those facilities, including tennis courts, playgrounds, signs, parking lots, etc. - Building Maintenance, Operation and Cleaning Monitor and ensure daily working condition of building systems and provide preventive and necessary maintenance, respond to daily maintenance problems and plan to meet short- and long-range maintenance needs. Respond to daily operational needs including meeting set-ups, snow removal, etc. and ensure proper working condition of emergency back-up systems such as the emergency generator. Monitor and coordinate cleaning needs. Q. PUBLIC FACILITIES DESIGN/DEVELOPMENT Provide project management including concept planning, master planning, construction documentation, bidding and • management and contract administration for parks and city related facilities, such as buildings, shelters, trails, recreation facilities, fields and landscaping. R. RECREATION ACTIVITIES Provide a variety of recreational, leisure time activities and opportunities which are developed for specific age groups, different interest levels or by seasonal opportunities. These recreational opportunities also include coordination with other service providers and facility management, such as park shelter buildings, ball fields, etc. S. RISE MANAGEMENT Inventory city property, acquire appropriate insurance coverage, handle loss claims and oversee loss control. 98 T. STREET MAINTENANCE Repair, reconstruct and maintain all public rights-of-way • and street surfacing including sweeping, snow and ice control, street identification and traffic control signs, striping, tree trimming and ditch mowing, patching and sealing. - Perform condition rating field surveys and inspections for short and long-range maintenance planning and scheduling. U. VEHICLE AND EQUIPMENT MAINTENANCE - Prepare and review specifications for maintenance equipment and facilities to ensure maximum efficiency, long life and low operation/maintenance costs. - Perform preventative and corrective maintenance to all City equipment. • 99 m SEPARATE REVENUE SOURCE SERVICE UNITS, CABLE TELEVISION SANITARY SEWER SOLID WASTE ABATEMENT STORM DRAINAGE/WATER QUALITY STREET LIGHTING WATER 100 f • • RAMP Resource Allocation Management Plan OPPORTUNITY A declining revenue base,coupled with an escalation of citizen demand for more services,is forcing local governments to carefully re-evaluate the services which they provide. PURPOSE To assist local governments create a blueprint for making difficult (and often unpopular)service reduction decisions.The program will assist government leaders to: Take an objective,systematic approach to determining service level priorities. Provide an efficient process which will collect and document opinions from both Council and Staff members in order to assist in the decision-making process. Become proactive and innovative planners as they(1)determine implications based on priorities which are matched to future funding scenarios and, (2)start to identify opportunities for change within an environment of declining resources. OBJECTIVES Upon completion of this program,participants will have: -Identified and prioritized 20-25 comprehensive units of service. •Created a"working"document for future decision-making based on both the Council and staffs service priorities. (Program can be expanded to include citizen input.) RAMP CONTENT PHASE L Consultants,city manager and department beads work together to identify,define and"chunk"20-25 major units of services. RAMP Guidelines are given to participants prior to the first meeting. PHASE IL Using GroupDecision Technology, the city manager, department heads and Council members use individual,computerized keypads to prioritize the units of service using a paired comparison method.Results are displayed on a large screen and can be sorted by by either group, staff or council.However,since all voting is confidential,individual votes are displayed as"x's".The technology allows the group to immediately view,discuss,document and clarify their decisions.A follow-up Priority Summary Report is included. 101 • • 1 2 PHASE M.OPTIONS. Determining Service Allocation Changes RAMP Community Focus Groups 1 LENGTH Phase I.Approximately 2 weeks;two meetings ' Phase U.3.5 hour session CONTRACT OPTIONS Single City Contract/Multiple City Contract(2 cities) • PHASE III. OPTIONS Determining Service Allocation Changes t Consultant assists leaders in facilitating a process for making contingency plans and/or re-allocation of available resources within specific service units.Process may include identifying future funding scenarios and matching them to the service unit priorities. ' RAMP Community Focus Survey Forums Focus group sessions are informal gatherings consisting of between 12-15 citizens.The purpose of theses sessions is to collect information about what people are thinking and why. Through the use of GroupDecision Technology,immediate feedback is created and displayed. The moderator uses these visual pictures to help members explore their opinions and judgements. • Cities decide what kinds of citizen information would be most helpful.For example,as ' a result of the RAMP Priority Session,cities may wish to get citizen input on specific service units.This information can then be used to either influence decisions or improve community communications.For example,if changes look likely in the areas of Senior Recreation and the Drug Prevention Programs,cities may chose to get citizen input before making final decisions. P B Examples of focus group sessions: FOCUS: SERVICE UNIT-SENIOR RECREATION PRIORITIES Stakeholder participants: ' Session#1 -all seniors Session#2-no seniors Session#3-mixed I FOCUS: SERVICE UNIT-DRUG PREVENTION PRIORITIES Stakeholder participants Session#1-youth Session#2-social workers,police,educators Session#3-parents Session#4.-mixed 102 1 RAMP Overview of Benefits The primary benefit of the Ramp program is to help cities facilitate the process of making difficult decisions within an environment of declining resources.By.helping cities to develop an efficient process and a methodology that establishes priorities for the delivery of community services,council and staff can take a more systematic,participatory approach to solving this major challenge. The unique approach of the RAMP program,however,also creates a"working"document which serves as a basis for maintaining or developing other important benefits,which include: SHARED RESPONSIBILITY Everyone wants a sound,fiscally responsible government,but often the tough decisions that are required to achieve those ends are often politically unpopular.Through the use of GroupDeeision Support Technology,participants can candidly"voice"their opinion in an anonymous way.Because everyone has an equal "say", the results more credibly reflect the opinions of the entire group,not just the more vocal representatives. Since everyone actively participates in the process.there tends to be less finger-pointing and blaming after the meeting.The entire group feels more accountable for the success of the decisions which they helped to create. PROACTIVE PLANNING Change can be an ally or an enemy-depending on bow we view it and prepare for it.For certain,change becomes quite painful when we are caught off-guard and unprepared to successfully adapt to new circumstances when they"suddenly"appear.The RAMP program starts people proactively thinking about several future funding scenarios which might arise,and how the reality of those changes might affect their communities and local governments.Taking time to prepare today(in some appropriate way) for tomorrow's possibilities helps to minimize its negative affects and to maximize potential opportunities which might otherwise be missed in a"crisis"situation. INNOVATIVE PROBLEM-SOLVING If it's true that"Necessity is the mother of invention",then quickly changing environments certainly provide us the opportunity to meet our challenges in new and creative ways.One benefit of the Ramp program is to be able to view the functions(units of service)of government in a more wholistic manner thus enabling its participants to cross over functional boundaries in order to think about solving problems in new ways, with new tools,and perhaps with a new mix of people. OUTCOME-BASED THINKING Getting groups to focus on results is key to successful collaborative planning.Once the outcomes (priorities)are clearly established and agreed upon,less time needs to be spent determining the"how to's".Taking time early in the planning process to establish a reasonable amount of consensus will save everyone valuable time,money and energy. • 103 1 RAMP BENEFITS 1 for specific stakeholders 1 COUNCIL MEMBERS: .1 •Reduces the pressure of making politically unpopular decisions -Reduces the pressure to change decisions after they have been made-due to vocal interest groups -Compresses the planning time required to make important decisions ' -Maintains a good working relationship with the staff -Serves to update council members on staffs priorities and activities ' -Reinforces a positive image with the citizens in the community STAFF 1 Provides more clarity regarding Council's priorities and expectations, which makes their job easier when making day-to-day decisions. I -Maintains/develops a good feeling of partnership planning with the Council -Provides the opportunity to voice their opinions regarding important issues • 1 COMMUNITY -Increase their levels of trust and satisfaction for their elected officials and administration ' -Increases their input via representative focus groups(SEE Optional Community Focus Groups) 1 104 CITY OF EAGAN GENERAL FUND SERVICE VNITS RAMP PRELIMIARY SCALE VOTE _____ A. CITY ADMINISTRATION B. CITY CLERK ACTIVITIES C. COMMUNICATIONS D. ECONOMIC DEVELOPMENT/REDEVELOPMENT E. ENGINEERING DESIGN & REVIEW F. ENGINEERING CONSTRUCTION SUPERVISION G. FINANCIAL SUPPORT __ H. FIRE EDUCATION/PREVENTION I. FIRE SUPPRESSION/RESCUE SERVICES J. INVESTIGATION R. NATURAL RESOURCES MANAGEMENT L. PATROL M. PLANNING N. POLICE AND FIRE SUPPORT SERVICES ____ O. PROTECTIVE INSPECTIONS P. PUBLIC FACILITIES/GOVERNMENT BUILDINGS MAINTENANCE Q. PUBLIC FACILITIES DESIGN/DEVELOPMENT R. RECREATION ACTIVITIES S. RISK MANAGEMENT T. STREET MAINTENANCE • U. VEHICLE AND EQUIPMENT MAINTENANCE 105