Loading...
01/10/2017 - City Council SpecialSPECIAL CITY COUNCIL MEETING TUESDAY JANUARY 10, 2017 5:30 P.M. EAGAN ROOM-EAGAN MUNICIPAL CENTER AGENDA I. ROLL CALL AND ADOPTION OF THE AGENDA II. VISITORS TO BE HEARD III. JOINT MEETING WITH EAGAN'S LEGISLATIVE DELEGATION IV. COMMUNITY DEVELOPMENT AGENCY STRATEGIC PLAN V. PRESENTATION OF COMMUNITY SURVEY RESULTS VI. OTHER BUSINESS VII. ADJOURNMENT Agenda Information Memo January 10, 2017, Eagan Special City Council Workshop III. JOINT MEETING WITH EAGAN'S LEGISLATIVE DELEGATION Action to be Considered: No formal action is needed. Eagan's legislative delegation has been invited to the workshop to dialogue with the Council regarding legislative issues of importance during the 2017 session. Facts: ➢ The City of Eagan is represented by State Senators Jim Carlson, District 51, and Matt Klein, District 52, along with State Representatives Sandy Masin, District 51A; Laurie Halverson, District 5113; and Regina Barr, District 52B. ➢ It is the tradition of the City Council to meet with the legislative delegation at the first Council workshop in January. Invitations were sent in late November to each member of the delegation inviting them to attend the January 10 workshop. All members of Eagan's delegation responded that they will be in attendance at the workshop. ➢ The legislators are asked to introduce themselves and state which committees they will be serving on this session. ➢ This year, rather than having specific City of Eagan legislative priorities, representatives of the League of Minnesota Cities (LMC), Municipal Legislative Commission (MLC), and Metro Cities will be at the Council workshop to provide a brief update on the two or three primary issues each organization will be addressing in the coming legislative session on cities' behalf. Specifically, each organization has been asked to speak to issues pertinent to Eagan. ➢ The following representatives will be in attendance at the workshop: o LMC: Gary Carlson, Intergovernmental Relations Director o MLC: Tom Poul, Attorney, Messerli & Kramer o Metro Cities: Patricia Nauman, Executive Director Attachments: (0) Agenda Information Memo January 10, 2017, Eagan Special City Council Workshop IV. COMMUNITY DEVELOPMENT AGENCY STRATEGIC PLAN Action to be Considered: Provide feedback to Dakota County Community Development Agency (CDA) Executive Director Tony Schertler on housing and community development activities that will help inform the strategic planning process currently underway by the CDA Board of Commissioners. No Council action is required Facts: ➢ In 2016, the Dakota County CDA launched a strategic planning process to address a variety of issues it is facing in the short and long term, including, but not limited to: a) Should the CDA continue to grow its housing stock and programs? b) What is/should the CDA's role going to be in economic development? c) How does the CDA best address housing needs for hard -to -house populations? ➢ The CDA is conducting outreach efforts to Cities, Townships and the business community to planning. A short presentation on CDA accomplishments will be provided on the CDA's efforts specifically in Eagan. ➢ Dakota County CDA Executive Director Tony Schertler and County Manager Matt Smith will be in attendance at the City Council workshop on Tuesday, January 10, 2017. Matt Smith will provide brief information on the County's role in economic development. Attachments: (1) IV -1 Dakota County Strategic Planning Update Wj O O W OT 'iZi' M O CO N ZS � . .N O 70 N > t 0 �O O O O ->,O 0 (1) 0 •N—, U w cn 0 OE V) .S rO O O D - > Q_ a) 0 0 0 w °� N O �® ��� �� �� 00 �> z) y0 o�y0� so C*4 0 0o of y a)�0-0-00(— c -0 a) m L0 0mim-cm ® �070 �oa) O C o U O O o 0)U U o h� o� 004=( 000�� o ®_ 0.0 0 �.. c- o u.s•U 0 O N Z i L O Q O uu N O L W X��•N v, O --UUi CL V) N O O 0 4- V)O ,0 o E U)E ,_ !. O ) r o00� -�-0 �-Q Z a N •� 0 U(D7C)00 Op o(O00 h <C 7C) o=> Z c� U = U 0 • QL V) 0 n LU 7C) o o cu u w 1— Z oLL = o ,� •� o ,0 m o •° 0 'E _o ® ° 70 70 o 69-- LO �- W V s • • e -I- 0.- LI.- N � U -� X O O E N -I- O O CU U � Q 0 0 zE"a • c V) L N V) N E E U .N D O - O Ln O LL 0 m -in— ` W E 0 ry a 0 0 LO L m 0 �3 70 0 _Q 0 V) C- 0 con U 0 N c ON O U V) 7C3 O 0 E N O .� O O Q� 0 U O _C3 p O E N N > V E o70 Q. W O�O -+- 0 N C� O W 0 0 70 U . > o o � _ O 0 "-- 0 0 7 +- 0 u �- 0 U v N i 0 7C) 0 N o O � L n` 'N O _ 0 U E U N o cn p I— o N O J p o- L - EN O 4- O `a- -Q (D N _ E > O �,� _ O 0 o o Q O p U ry ,O N o Q. cn 0 0 0 0 0 0 N c •- 0 E N Q� 0 U � V) -�-- E N N > V E o70 Q. W O�O -+- 0 N C� O W 0 0 70 U . > o o � _ O 0 "-- 0 0 7 +- 0 u �- 0 U v N 0 7C) 0 o �U ' � 'N 0 0 U < ° = o p 4� U O 0 u I r-- L O (D 00 Q` LO LO O N110O� O N CD O. LO .... O� d ' - 11000 Lo O � (N N O r- m � z Q � V) (N 3 V) O N 011 -- � I r-- L O (D O Q` LO LO O N110O� N 011 CD CD LO 110 � O` d Lo O � (N r -- O r- m � z Q ON V) 3 V) O d 011 � b9 - I r-- L O (D r- 00 011 O 69' � O Q` LO LO O N110O� N CD CD LO 110 � d`O' r- 00 011 O 69' � Q` O N110O� N r- 00 011 O 69' � i O O Q m Lo O rillO m '- N N Ln O O _N Q U O � m � z Q z 3 V) CL i O O Q m Lo O rillO m '- N N Ln O O _N Q U lf, /S. •/ �fii ,,.. y .r S� i c - b4 ii N V) 4-- 0 -O U� 0 .® W � •U O •- E E .� O U Cr :9 U O Q 0 0 m Q D U O N V) N .O V O L N -t— O v U Q 0O��U 0 0 0 0 0 m D O U O -t— O v U Q E l,® T V Q D i T U U W O L 4-- c:°> ® O • O � 4) I� 0 0 0 0 0 m 1 CL a V 0 W* 0 � O E .. • •; O U om CL T 0U :. -1--- � O CL a V 0 W* 0 � O E E O U T 0U -1--- � O D- D V) 4- O O Q V) c O U O � O Q U O O O O >•�� m o �® U O CL a V 0 W* 0 0 Aw V) m 4— V) —V) V � O O 3 O 4) U O Q O CL3� 0 O O �- O O Q � E 8 O U -�- > O O O ,[ U V) 4) 4— LD — O O 0 n 4— s` V 4 O 4J O �0 00 Q° x O �-- 00- 0 0 -I- t) > 0 .V) V) O E a) +- O U O� �3 V (--a U� 0 6 0 4- E > .N c O a= - O U E E O U _O O -i— .N O z 0 M -A .S t/1 D O 7C) = C W 4- 75 O •Q U m � 0 U 4-- O -() N O D L •� U N O CL U N N O U .� � O •E O n . An . 0 N N +N- N .N -+V-) N N_ � O U U O O o U O N CU O � DV) _ = = =O O O O O O LO O O O N LO d' O N N (`7 N O ® w. W W 0 0 13 CL . C: H ® O H .N = O 13 o s V O O �-o ° > H E O O a0 0 ® �� V)+�, u O O 0 0 0 5 W = S 0 0 i u n O • i.. y � S e= ® O 3 0 L 0 Qy.s WPM e CL oU O ® w. W W 0 0 13 CL . C: H ® O H .N = O 13 o s V O O �-o ° > H E O O a0 0 ® �� V)+�, u O O 0 0 0 5 W = S 0 0 Agenda Information Memo January 10, 2017 Eagan Special City Council Workshop V. PRESENTATION OF 2016 COMMUNITY SURVEY RESULTS Action to be Considered: No formal action is needed. Facts: ➢ Every two years, the City of Eagan engages an independent research firm to conduct a scientific survey of residents. The survey is designed to provide the City Council and staff with resident perspectives about community quality and government services. ➢ For the 2016 survey, the City partnered with National Research Center (NRC), a leading local government research firm, because of its ability to not only gauge resident perceptions of the city, but also to make both regional and national comparisons with peer cities. NRC fielded a customized version of its National Citizen SurveyTM (NCSTM) last fall. ➢ The NCSTM was developed in partnership with the International City/County Management Association (ICMA) to provide cities with an affordable, high-quality method to access and interpret resident data. The NRC survey is the only citizen survey endorsed by ICMA and the National League of Cities, and it is used by a growing number of Minnesota cities including Bloomington, Eden Prairie and Woodbury, along with Dakota County, along with more than 350 jurisdictions in 44 states. ➢ The 1,500 randomly -selected households each received three mailings in September 2016. In total, 492 surveys were completed, yielding a margin of error of +/- 4% a confidence interval of 95%. ➢ Communications Director Tom Garrison will introduce the NRC team and follow their presentation with results from a custom open-ended question regarding perception of most serious issues. NRC Vice President Michelle Kobayashi and Survey Consultant Ashly Perez de Tejada will give a formal presentation about the key findings of the survey and answer questions the City Council may have. Attachments: (1) V-1 National Citizen Survey (NCS) 2016 Community Livability Report for Eagan Eagan, MN Community Livability Report NM . NRC National Research Center Inc 2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c,com • 303-444-7863 Leaders at the Core of Better Communities 777 North Capitol Street NE Suite 500 Washington, DC 20002 icma,org • 800-745-8780 About //�\��b® Quality t . . p B r .. . .. .. . . .. . . . .. . .. . .. . . .. . . . . .. . . . .. . . .. . . . . . .. . . . .. . . ... . . .. . . .. . . . .. .. . . . . . . . . . . .. .. . . . 1 Community Characteristics......1.........INYMlM4kMYN911e..N....911..11.................... 3 ParticipationM/h9999[9999Y9999.999.....M99999.........M99999999991111Y99999999...M9999999999999999l. / SpecialTo p}hic/Ys....«M9999999990999.9999MY9999Y99999999999999999999999.U99999999119Y999119999NM9999M9 ConclusionsMNN411......NMY.........YO.MMMwYMN...NYY.YMMM4MX........... .... .......... ........... 16 Charter Members The National Citizen SurveyTM AA's") © 2001-2016 National Research Center, Inc. j�Transparency The NCSTM is presented by NRC in collaboration with ICMA, iM tl a NRC is a charter member of the AAPOR Transparency Initiative, providing AMEPoC OPINION RESEARCH clear disclosure of our sound and ethical survey research practices. PUBLIC OPINION AE&EAHCN Y The National Citizen SurveyTM (The NCS) report is about the "livability" of Eagan. The phrase "livable community" is used here to evoke a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents' opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). The Community Livability Report provides the opinions of a representative sample of 492 residents of the City of Eagan. The margin of error around any reported percentage is 4% for the entire sample. The full description of methods used to garner these opinions can be found in the Technical Appendices provided under separate cover. Community- based organizations �r Quality of Life in Eagan Almost all residents rated the quality of life in Eagan as excellent or good and no residents rated it poor. This rating was higher than the national benchmark (see Appendix B of the Technical Appendices provided under separate cover). Shown below are the eight facets of community. The color of each community55% facet summarizes how residents rated it across the three Excellent sections of the survey that represent the pillars of a community — Community Characteristics, Governance and Participation. When most ratings across the three pillars were higher than the benchmark, the color for that facet is the darkest shade; when most ratings were lower than the benchmark, the color is the lightest shade. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes. Overall Quality of Life 0% Good 40% air 5% In addition to a summary of ratings, the image below includes one or more stars to indicate which community facets were the most important focus areas for the community. Residents identified Safety and Economy as priorities for the Eagan community in the coming two years. It is noteworthy that Eagan residents gave strong ratings to both of these facets; however, Economy was rated higher than the national benchmark. Ratings for Mobility, Natural Environment, Built Environment, Recreation and Wellness and Education and Enrichment were also rated higher than in comparison communities. Ratings for Community Engagement were positive and similar to other communities. This overview of the key aspects of community quality provides a quick summary of where residents see exceptionally strong performance and where performance offers the greatest opportunity for improvement. Linking quality to importance offers community members and leaders a view into the characteristics of the community that matter most and that seem to be working best. Details that support these findings are contained in the remainder of this Livability Report, starting with the ratings for Community Characteristics, Governance and Participation and ending with results for Eagan's unique questions. Legend ® Higher than national benchmark similar to national benchmark Lower than national benchmark Most important The National Citizen SurveyTM Community Characteristics What makes a community livable, attractive and a place where people want to be? Overall quality of community life represents the natural ambience, services and amenities that make for an attractive community. How residents rate their overall quality of life is an indicator of the overall health of a community. In the case of Eagan, 98% rated the City as an excellent or good place to live and no residents rated it poor. Respondents' ratings of Eagan as a place to live were higher than ratings in other communities across the nation. In addition to rating the City as a place to live, respondents rated several aspects of community quality including Eagan as a place to raise children and to retire, their neighborhood as a place to live, the overall image or reputation of Eagan and its overall appearance. Roughly 9 in io residents rated Eagan's overall image, their neighborhood, Eagan as a place to raise children and its overall appearance as excellent or good. Close to three- quarters of residents rated Eagan as a place to retire favorably. These ratings were all similar to or higher than the national benchmark. Delving deeper into Community Characteristics, survey respondents rated over 40 features of the community within the eight facets of Community Livability. Residents' view of safety in their community was high with close to all residents saying they felt very or somewhat safe overall, in their neighborhood and in commercial areas. Resident ratings for overall feeling of safety were noted as being higher than the national benchmark. Ratings for aspects within Natural Environment, Built Environment and Recreation and Wellness were all exceptionally high with around two-thirds or more of residents rating them favorably and higher in Eagan than in comparison communities. Aspects within Community Engagement received strong Place to Live ratings by roughly 7 in to residents or more and were all rated similar to the national benchmark. Aspects of Economy were also rated highly, Good particularly the overall economic health and shopping opportunities in Amkk—s2% Eagan which received positive ratings from around 9 in io residents. Excellent 65% Poor 0% Fair 2% Percent rating positively (e.g., excellent/good) Comparison to national benchmark ■ Higher im Similar m Lower Overall image Neighborhood Place to raise children Place to retire Overall appearance The National Citizen SurveyTM Figure 1; Aspects of Community Characteristics Percent rating positively SAFETY (e.g., excellent/good, Overall feeling of safety very/somewhat safe) Safe in neighborhood Safe commercial areas MOBILITY Comparison to national Overall ease of travel benchmark Paths and walking trails ■ Higher Ease of walking Travel by bicycle WSimilar Travel by public transportation Travel by car Lower Traffic flow NATURAL ENVIRONMENT Overall natural environment Cleanliness Air quality BUILT ENVIRONMENT Overall built environment New development in Eagan Affordable quality housing Housing options ECONOMY Overall economic health Vibrant commercial areas Business and services Cost of living Shopping opportunities Employment opportunities Place to visit Place to work RECREATION AND WELLNESS Health and wellness Mental health care Preventive health services Health care Recreational opportunities Fitness opportunities EDUCATION AND ENRICHMENT Education and enrichment opportunities Cultural/arts/music activities Adult education K-12 education Child care/preschool COMMUNITY ENGAGEMENT Social events and activities Neighborliness Openness and acceptance Opportunities to participate in community matters Opportunities to volunteer 4 Governance How well does the government of Eagan meet the needs and expectations of its residents? The overall quality of the services provided by Eagan as well as the manner in which these services are provided are a key component of how residents rate their quality of life. Almost all residents rated the overall quality of services in Eagan as excellent or good. Residents rated the quality of services provided by their government higher than residents in comparison communities and much higher than ratings given for the services provided by the Federal Government. Survey respondents also rated various aspects of Eagan's leadership and governance. Around 9 in io residents gave favorable ratings to overall customer service provided by Eagan employees, a rating that was similar to the benchmark. Eight in io residents positively rated the overall direction that Eagan is taking and only slightly fewer rated the value of services for taxes paid, the job Eagan government does at welcoming citizen involvement and confidence in City government favorably. All of these aforementioned ratings were higher than the national benchmark. Respondents evaluated over 30 individual services and amenities available in Eagan. Overall, all aspects of Governance received strong ratings which were similar to or higher than the national benchmark. Within the facet of Safety, most aspects received ratings of excellent or good by around 9 in io residents or more and police, crime prevention and animal control all received ratings higher than what was seen in comparison communities. Economic development was also rated favorably by around 9 in io residents and higher than the benchmark. All aspects within the facet of Recreation and Wellness including City parks, recreation programs and recreation centers received exceptionally high ratings by 8 in to residents or more and all Overall Quality of City Services were noted as being higher than the benchmark comparisons. The lowest rated item within the pillar of Governance was cable television with just over Excellent half of residents rating this positively; however, ratings were still similar to 36%--�, AM&k the national benchmark. Po 2% Fair 4% Good 58% Percent rating positively (e.g., excellent/good) Comparison to national benchmark ■ Higher ffiSimilar 10 Lower Value of services Overall direction Welcoming citizen Confidence in City Customer service Services provided for taxes paid involvement government by the Federal Government The National Citizen SurveyTM Figure 2: Aspects of Governance Percent rating positively SAFETY (e.g., excellent/good) Police Fire Ambulance/EMS Comparison to national Crime prevention benchmark Fire prevention ■ Higher Animal control ESimilar MOBILITY Traffic enforcement Lower Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services NATURAL ENVIRONMENT Garbage collection Recycling Drinking water Natural areas preservation Open space BUILT ENVIRONMENT Storm drainage Sewer services Power (electric) utility Utility billing (water/sewer) Land use, planning and zoning Code enforcement Cable television (Comcast/Century Link) ECONOMY Economic development RECREATION AND WELLNESS City parks Recreation programs Recreation facilities EDUCATION AND ENRICHMENT Special events COMMUNITY ENGAGEMENT Public information M Participation Are the residents of Eagan connected to the community and each other? An engaged community harnesses its most valuable resource, its residents. The connections and trust among residents, government, businesses and other organizations help to create a sense of community, a shared sense of membership, belonging and history. Seven in to respondents rated their overall sense of community favorably and these ratings were similar to those seen in communities nationally. Additionally, nearly all residents reported that they would recommend living in Eagan to someone who asks (a rate higher than seen in the benchmark communities) and slightly fewer said they planned to remain in Eagan for the next five years. The survey included over 20 activities and behaviors for which respondents indicated how often they participated in or performed each, if at all. The most common reported behaviors were recycling at home (96% said they performed this activity and this level was higher than the benchmark) and purchasing goods or services in Eagan (99%)• Furthermore, around 4 in 5 residents or more reported that they had not reported a crime, were not under housing cost stress, visited a City park, participated in moderate or vigorous physical activity, talked to or visited with neighbors, read or watched local news and voted in local elections. Most of these ratings were similar to the benchmark with the exception of the number of residents reporting that they were not under housing cost stress, which was higher in Eagan than seen elsewhere. Alternatively, few residents reported contacting elected officials or attending or watching a local public meeting (17% or less). About one-third reported working within Eagan city limits, which was less than what was seen in benchmark communities. Most other aspects of community engagement had moderate participation and were similar to the benchmark communities. Sense of Community Excellanr 20' Poor 5% 24% Good 51% Percent rating positively Comparison to national (e.g., very/somewhat likely, benchmark yes) ■ Higher mSimilar mLower The National Citizen SurveyTM Figure 3: Aspects of Participation Percent rating positively SAFETY (e.g., yes, more than once a month, Did NOT report a crime always/sometimes) MOBILITY Used public transportation instead of driving Comparison to national Carpooled instead of driving alone benchmark Walked or biked instead of driving ■ Higher NATURAL ENVIRONMENT Similar Conserved water im Lower Made home more energy efficient Recycled at home BUILT ENVIRONMENT Did NOT observe a code violation NOT under housing cost stress ECONOMY Purchased goods or services in Eagan Economy will have positive impact on income Work in Eagan RECREATION AND WELLNESS Used Eagan recreation centers Visited a City park Participated in moderate or vigorous physical activity EDUCATION AND ENRICHMENT Attended a City -sponsored event COMMUNITY ENGAGEMENT Contacted Eagan elected officials Volunteered Talked to or visited with neighbors Attended a local public meeting Watched a local public meeting Read or watched local news Voted in local elections M Special Topics The City of Eagan included a dozen questions of special interest on The NCS. The first question asked about Eagan as a place to play and 4 in 5 residents rated it as excellent or good while only 2% rated it poor. Figure 4: Eagan as a Place to Play Please rate each of the following aspects of quality of life in Eagan: Excellent 37% Poor 2% 16% Good 44% The next special interest question asked residents how frequently they were bothered by airport noise. About a third said they had not been bothered by it at all, while about 7 in io reported they had been bothered by it at least once a month or more. Figure 5: Airport Noise In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Eagan? 2 times a INAAie nr more 26% Not a 33% 9-4 times a :h Once a nonth or less 23% Residents were then asked about the quality of park maintenance in Eagan and g in io rated it very positively while only i% rated it poor. Figure 6: Park Maintenance Please rate the quality of each of the following services in Eagan: Excelle 36% Poor 1% 7% Good 55% Unique to Eagan's survey was a question about the quality of services provided by the Minnesota State Government and roughly two-thirds thought it was excellent or good. This rating was higher than ratings seen for the Federal Government, but lower than overall ratings for quality of services provided by the City Government. Figure 7: Minnesota State Government Overall, how would you rate the quality of the services provided by each of the following? Poor 7% Excellent 10 Good 52% The National Citizen SurveyTM When asked about their level of support for additional program or service funding, roughly 6 in to residents said they were at least somewhat likely to support arts programming and facilities. Slightly fewer (about half of residents) said they were at least somewhat likely to support redevelopment in order to create an urban village or on -street bike lanes. Figure 7: Support for Additional Program or Service Funding How likely are you to support the City of Eagan funding any of the following additional programs or services: Arts programming and facilities Redevelopment to create an urban village On -street bike lanes ■ Verylikely aSomewhatlikely 1/o 59% Residents were also asked questions related to street, trail and sidewalk maintenance and specifically about snow plowing. All aspects received positive ratings by around two-thirds or more with the condition of city trails and sidewalks being rated the most positively (go% excellent or good). The least positively rated aspect was the timeliness of plowing on city trails and sidewalks. Figure 8: Street, Trail and Sidewalk Condition and Snow Plowing Please rate the following: Condition of city trails and sidewalks Condition of neighborhood streets Quality of snow plowing on neighborhood streets Timeliness of snow plowing on neighborhood streets Quality of snow plowing on city trails and sidewalks Timeliness of plowing on city trails and sidewalks ■ Excellent w Good 11 90% 87% 1/0 The National Citizen SurveyTM Additional questions on the Eagan 2o16 survey asked residents about water including the dependability of sanitary sewer water, the water supply in general and the quality of Eagan's lakes and ponds. Nearly all residents rated the dependability of both sanitary sewer water and the overall water supply as excellent or good while about two-thirds positively rated the quality of Eagan's lakes and ponds. Figure 9; Eagan Water Please rate the following: Dependability of sanitary sewer Dependability of water supply Quality of Eagan's lakes and ponds ■ Excellent no Good 96% 95% When asked about their thoughts on priorities for the Eagan Police Department (beyond emergency calls and conducting criminal investigations), residents reported that the top priority should be crime prevention and education. Few residents (around 1 in 10 or less) said that communicating public safety information to the public or traffic enforcement should be high priority. Figure 10; Priorities for Eagan Police Department Beyond responding to emergency calls and conducting criminal investigations, which of the following do you consider the next highest priority for the Eagan Police Department (please select only one)? Crime prevention & education Promoting police -community partnerships Alcohol & drug issues Juvenile crime and safety Communicating public safety information to the public Traffic enforcement 12 40% The National Citizen SurveyT'" Another special interest question asked respondents to rate how much, if at all, they considered various modes of City communication to be a source of information. Around g in io residents reported that the City website and the Experience Eagan Newsletter were at least minor sources for them. The Discover Brochure and City of Eagan social media accounts were utilized by more than half of respondents as at least a minor source of information about the City while about'7 in io residents said they did not use E -TV Channels as a source of information. Figure 11; Sources of Information Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: City website (www. cityofeaga n.com) Experience Eagan Newsletter Discover Brochure City of Eagan social media accounts (Facebook/Twitter) E -TV Channels ■ Major source ■ Minor source 0 Not a source 13 The National Citizen SurveyTM A majority of residents reported engaging with the City by visiting the Eagan Community Center, accessing the City website or reading the city newsletter. Fewer residents reported attending Market Fest, visiting Eagan Civic Arena or Cascade Bay or looking at posts about the city on Facebook or Twitter. Figure 12: Engagement with the City During the last 12 months, have you., Read the city newsletter Accessed the city's website Visited Eagan Community Center Attended Market Fest Visited Eagan Civic Arena Visited Cascade Bay Saw a post from the city on Facebook or Twitter 82% Another unique question to Eagan's survey asked residents their likelihood of collecting food waste for compost. Nearly 7 in io said they were at least somewhat likely to collect food waste in order for it to be used as compost with around 4 in io stating they were very likely to do so. Fewer than 2 in io said they were very unlikely to collect food waste for the purpose of using it for compost. Figure 13: Likelihood of Collecting Food Waste for Compost How likely would you be to separately collect food waste in your home if you knew it could be used as compost? Very likely 38% V unlikely 16% Somewhat cely 9% 14 Somewhat unlikely 17% The National Citizen SurveyTM The final custom question asked by Eagan's survey was related to the types of internet service providers residents had. A majority (57%) reported using a cable modem while about one-quarter of residents reported using DSL. Around i in io or fewer residents said they used the remaining internet service options such as satellite or fiber optic and a similar percentage said they did not have internet service. Figure 15; Internet Service Providers What type of internet service do you have? Cable modem 57% Fihar nnhir Satellite 2% Other 4% ie 0 25% 15 Conclusions Nearly all residents gave positive ratings to the overall quality of life and Eagan as a place to live. Around 9 in io residents or more rated the overall image of Eagan, their neighborhoods, Eagan as a place to raise children and its overall appearance as excellent or good and many of those ratings were higher than what was seen in comparison communities. Furthermore, resident loyalty is high with 9 in io residents saying they plan to remain in Eagan for the next five years and nearly all residents saying they would recommend living in Eagan to someone who asks (a rating higher than the benchmark). ii r ♦; ♦ M ♦ ♦ ♦ ♦ ♦ r ♦ ♦ « Both Safety and Economy were identified as top community focus areas by Eagan residents. Safety ratings were notably high with almost all residents giving high marks to the overall feeling of safety and their feelings of safety in their neighborhoods and in Eagan's commercial areas. Additionally, nearly 9 in io residents reported they had not reported a crime in the 12 months prior to the survey. Aspects of Economy received similarly high ratings with around 9 in io favorably rating the overall economic health in Eagan, shopping opportunities and Eagan as a place to work. Economic development also received high marks by nearly 9 in io residents and 8 in io residents reported that they were not under housing cost stress. The overall quality of services provided by Eagan was rated as excellent or good by 9 in io respondents. Additionally, more residents in Eagan than elsewhere rated the value of services for taxes paid, the overall direction of the City, the job the City does at welcoming citizen involvement and their confidence in City government favorably. Furthermore, services such as police, fire, ambulance/EMS, crime prevention, fire prevention, sewer services and City parks all received positive ratings by around 9 in io residents or more. Similarly, park maintenance was seen as high quality by around 9 in to residents and a large majority of residents felt that the condition of streets, trails and sidewalks as well as snow plowing were excellent or good. ♦ «M « ♦ ..8 111 11 Jill IIIZMEMIMMOM Resident rating of the overall sense of community in Eagan was positively rated by 7 in 10 residents and participation as it related to recycling, purchasing goods or services, participating in moderate or vigorous activity, and talking to or visiting with neighbors was high (around 9o% or higher). Additionally, a majority of residents stated they engaged with the City by visiting the Eagan Community Center, accessing the website or reading the city newsletter. However, fewer than half of residents participated in aspects such as using public transportation, carpooling instead of driving alone, contacted Eagan elected officials, volunteered, or attended or watched a local public meeting. A similar pattern was seen when asked about engagement with the City with respect to attending Market Fest, visiting Eagan Civic Arena or Cascade Bay or engaging with the City on social media. 16