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HomeMy WebLinkAbout03/20/1997 - Solid Waste Abatement CommissionAGENDA SOLID WASTE ABATEMENT COMMISSION EAGAN, MINNESOTA EAGAN MUNICIPAL CENTER UPPER LEVEL CONFERENCE ROOMS A & B THURSDAY, MARCH 20, 1997 5:30 I. ROLL CALL AND ADOPTION OF AGENDA II. APPROVAL OF FEBRUARY 20, MINUTES III. VISITORS TO BE HEARD IV. ORGANIZATIONAL BUSINESS A. Election of Chair B. Election of Vice Chair C. Membership update D. Meeting Calendar V. OLD BUSINESS VI. NEW BUSINESS VII. INFORMATIVE A. Determine 1997 Work plan/Priorities A. Review City Purchasing information (recycled content/reuse efforts) A. City Processing requirements B. Earth Day Planning update C. MPCA/RAM Conference materials review VIII. NEXT MEETING- April 17, 1997 UL ADJOURNMENT Auxiliary aids for disabled persons are available upon request at least 96 hours in advance. If a notice of less than 96 hours is received, the City of Eagan will make every attempt to provide the aids, however this may not be possible with short notice. Please contact Administration at 681-4600 with requests. MEMO TO: MEMBERS OF THE EAGAN SOLID WASTE ABATEMENT COMMISSION FROM: COMMUNICATIONS/RECYCLING COORDINATOR FOOTE DATE: MARCH 13, 1997 SUBJECT: EAGAN SOLID WASTE ABATEMENT COMMISSION MEETING OF MARCH 20,1997 A regular meeting of the Eagan Solid Waste Abatement Commission will be held on Thursday March 20, from 5:30 p.m. until 7:00 p.m., in the Eagan Municipal Center upper level conference rooms. Please contact Joanna Foote by Wednesday, March 19, at 681-4604 to indicate if you cannot attend. I. ROLL CALL AND ADOPTION OF AGENDA The agenda, as presented or modified, requires adoption by the Commission. II. APPROVAL OF MINUTES A copy of the minutes of the Solid Waste Abatement Commission meeting of January 16, is enclosed on pages -to-7. ACTION TO BE CONSIDERED ON THIS ITEM: Approve, deny or modify. III. VISITORS TO BE HEARD IV. ORGANIZATIONAL BUSINESS A. Election of Chair ACTION TO BE CONSIDERED ON THIS ITEM: Nominate and Elect new Commission Chair for a one tear term. FACTS: Outgoing Chair Davis will facilitate the nominations of the new Chair of the Solid Waste Abatement Commission. All regular Members are eligible. B. Election of Vice -Chair ACTION TO BE CONSIDERED ON THIS ITEM: Nominate and Elect new Commission Vice -Chair for a one tear term. FACTS: The newly elected Chair will facilitate the nominations of the new Vice -Chair of the Solid Waste Abatement Commission. All regular Members are eligible. B. Membership Update ACTION TO BE CONSIDERED ON THIS ITEM: None FACTS: Member Tapper has asked that his membership status be changed from Resident to Business, as he is no longer a resident of Eagan but would like to remain active with the Commission. The City Council will address this item at its March 18, City Council meeting. Staff will provide and update. D. Adopt Meeting Calendar for 1997 ACTION TO BE CONSIDERED ON THIS ITEM: Adopt 1997 Solid Waste Abatement meeting schedule. FACTS: The S.W.A.C. Commission members agreed to maintain the same meeting schedule as in 1996, on the third Thursday of each month from 5:30 until 7:00 p.m. A calendar of this schedule has been included on page 14 for adoption or modification. V. OLD BUSINESS A. Determine 1997 Work plan/Priorities ACTION TO BE CONSIDERED ON THIS ITEM: Prioritize top 5 1997 S.W.A.C. Goals and determine schedule for addressing each item in the Commission's meeting schedule. FACTS: At its January meeting, the Commission compiled a list of goals to be accomplished in 1997. This list is included as the last page of the February minutes on page. The group must now determine how it would like to proceed in addressing each item. VI. INFORMATIVE A. City Processing requirements ACTION TO BE CONSIDERED ON THIS ITEM: None FACTS: The Commission members have asked that staff keep them updated as to whether the processing requirements, for waste generated at the Municipal Facilities, are being met and that the contracted hauler is paying the appropriate fees associated. Staff has received copies of the drop tickets from the hauler. Staff is still reviewing some components of these tickets, but presently, the requirements seem to be met and appropriate fees are being paid in most cases. Staff is still reviewing some of the information with Hennepin County for verification. B. MPCA/RAM Conference materials review ACTION TO BE CONSIDERED ON THIS ITEM: None FACTS: Staff attended portions of the recent MPCA/I M conference and has included on pages 10A to 504 ,information gathered at the sessions attended which may be of interest to the Commission. At least three of the Commission members were also in attendance, and Susan Bast was also a presenter on Burnsville's Neighborhood Organization efforts. These members may wish to give brief updates as to the conference information which they received. M C. Earth Day Planning Update ACTION TO BE CONSIDERED ON THIS ITEM: None FACTS: Staff is preparing for the 1997 Earth Day Celebration on April 20, 1997 from noon until 3:00 p.m. at Blackhawk Park. The driveway entrance Blackhawk Park is located off of Murphy Parkway which is accessed off of Deerwood Drive about midway between Pilot Knob Road and Blackhawk Drive. Staff will be seeking volunteers from the Commission and possibly from neighborhood to assist at an informational booth regarding neighborhood organization. Any member that is interested in participating or knows of someone who might be, please let staff know as soon as possible. Staff is also seeking school or volunteer groups to assist at other exhibits and displays at Earth Day. VII. NEXT MEETING FACTS: The next meeting of the Eagan Solid Waste Abatement Commission will be held on Thursday, April 17, 1997 at 5:30 p.m. IX. ADJOURNMENT a SOLID WASTE ABATEMENT COMMISSION MEETING SCHEDULE 1997 Thursday, March 20, 1997 5:30 pm Thursday, April 17, 1997 5:30 pm Thursday, May 15, 1997 5:30 pm Thursday, June 19, 1997 5:30 pm Thursday, July 17, 1997 5:30 pm 4 Thursday, August 21, 1997 5:30 pm Thursday, September 18, 1997 5:30 pm Thursday, October 16, 1997 5:30 pm Thursday, November 20, 1997 5:30 pm Thursday, December 18, 1997 5:30 pm Subject to Approval MINUTES OF THE SOLID WASTE ABATEMENT COMMISSION Eagan, Minnesota February 20,1997 A regular meeting of the Eagan Solid Waste Abatement Commission was held on Thursday, February 20, 1997 at 5:30 p.m. Those present were Floyd Hiar, Ron Moening, James Orcutt, Susan Bast, and Dan Breva. Also present were outgoing Chair Terry Davis, Assistant to the City Administrator Hohenstein, Communications/Recycling Coordinator Foote, and Jennefer Klennert of Waste Management Savage. Those absent were John Tapper, Jim Weinzettel and Al Swenseid. Rick Patraw joined the meeting at 6:15 p.m. There was discussion concerning John Tapper's membership status. Foote stated that recently Tapper has moved out of the City and can no longer be considered a resident member. He asked that since the commission is currently seeking one business member because of Patrick Frater's term expiration, if it would be possible to fill that spot and become a business representative. Hiar stated that he didn't have a problem with Tapper changing to a business member but was concerned because he said originally Patrick Frater was a member of the Chamber and represented small business. He continued that John Tapper is employed by a large company. He thought perhaps the Chamber was more interested in main stream business involvement. Foote suggested that she add this item to the next Solid Waste Abatement Commission meeting. AGENDA Membership discussion was added as B under New Business. All members voted to approve the amended agenda. MINUTES The minutes of the January 16, 1997 meeting were reviewed. Hiar pointed out that his statement on page 2, second paragraph should read "Hiar stated that a major part of the multi -family focus has been accomplished with units individually. Now that the City newsletter is being distributed directly to units by bulk mail rather than lobby drop-off, this will improve our educational efforts to these residents." All members voted in favor to approve the minutes as amended. ORGANIZATIONAL BUSINESS A. Introduction/Orientation of New Members -- Foote introduced the new commission members to the current members and asked commission members to give them a brief background on the commission's accomplishments. Davis stated that the commission spent a great deal of time on the method of collection of waste within Eagan. The Council charged the commission with finding a way to reduce the amount of truck traffic generated by waste hauling while preserving competition. He continued that the commission reviewed a variety of options until they decided on the current system. Davis stated that the commission also established an ordinance for licensing of commercial roll off haulers and established a moratorium to limit the number of licenses for residential haulers. Breva commented that the hauling system study helped to educate the commission and Council as to what the process involves. Also educating the residents about voluntary neighborhood organization has been an important accomplishment. Foote stated that the commission assists staff with education of residents and schools concerning solid waste abatement. B. Election of Chair— C. Election of Vice Chair— Moening moved that the election of Chair and Vice Chair be deferred to the next commission meeting in March since there are three members absent; Hiar seconded and all members voted in favor Breva acted as Chair in the absence of an appointed Chair. D. Outgoing Chair— Foote thanked Terry Davis for his contribution to the commission. Breva thanked him and wished him well. Foote read a farewell letter from Ken Ische in which he listed the items he felt still needed to be worked on. Hohenstein commended Ken Ische and Patrick Frater for their participation in the commission. X Solid Waste Abatement Commission Minutes February 20, 1997/Page 2 E. Determine Meeting Schedule for 1997— Moening recommended that the commission meet every other month when there are no pressing issues and possibly twice a month, if necessary, for important issues. A motion was made by Hiar to retain the meeting on the third Thursday of the month from 5:30 p.m. to 7:00 p.m. on a monthly basis, second was made by Bast. All members voted in favor. Foote stated she will prepare a list of the year's meetings and said that the next SWAC meeting will be on March 20, 1997. OLD BUSINESS A. Finalize Goal Setting for 1997 Breva asked if the City is developing a web page. Foote responded that the City should have one up and running in a few months. She stated there will be a recycling information area and she will work with this group in developing that segment of the web site. Davis asked if the staff will have e-mail. Foote responded that they would and all employees should be networked by the end of March. Hiar asked what exactly would be involved with the web page and who would be the users. Hohenstein responded that much activity will come from residents who want information. People may be searching for a place to live or locate a business. Eventually, meeting agendas, minutes, code'books, etc., will be available to the public on the Internet. Foote stated there would be broad areas at first with phone numbers for contacting staff. There may eventually be the possibility of applying for licenses, building permits or similar services via computer. Foote said that there would be hauler lists and recycling information. She continued that the City will be linked to the Dakota County system which would provide County information including recycling and comprehensive guide plan and zoning maps. Hiar asked how the City pays for the web site. Breva stated that he believed the City would pay for initial set up and maintenance. Residents would pay a monthly fee through an Internet service. Hiar stressed the need to avoid duplication of services. Since many of the services within Dakota County cities are basically the same, Eagan should coordinate with other cities and Dakota County as to the information provided. Breva stated that they can link up with the County through the web site. Foote stated that if the City links to the County users of the site wouldn't know whether it was the city or county. Hohenstein stated that he agreed that avoiding duplication of services is important, consequently, the City will need to ask themselves that when setting up the site. Patraw joined the meeting at 6:15 p.m. Terry Davis suggested a demo of the web site for the commission when it was appropriate. Foote stated that it will be a few weeks before they will do a demo for staff but she will let the commission know when a demo is planned in the near future. Hohenstein suggested checking out other cities' web sites. He stated that Maple Grove has an interesting web site. Moening stated that it would be helpful for the hauling industry to be able to contact the site and receive City information. Breva commented that it would be a great time saver as the haulers and the public could access the site at their convenience any time of the day or night. Breva said that he would like the commission's involvement with the web site as a goal for 1997. Foote stated that LOGIS would be the City's server for the web site. She gave background on the LOGIS consortium to the commission members. In reference to number 5, City self -compliance, of the Goals for 1997, Moening stated that he was concerned about compliance with the state mandate that requires cities to use processing facilities to dispose of the waste generated at municipal facilities. He continued that the City should require haulers to be in compliance. It's something that needs to be monitored. Foote stated that it's difficult because she can get the verbal agreement but the paperwork is more difficult to get but she will continue to monitor this process. In regard to this same item regarding recycling, reuse and reduction at municipal facilities, Davis stated that it would also be good for the commission to get a listing of what the City is doing to close the loop by using recycled materials within the City operations. After reviewing the 1997 goals list and making additional changes, Breva suggested that commission members review the list and pick the five most important items and come back to the next meeting with those choices. I4 Solid Waste Abatement Commission Minutes February 20, 1997/Page 3 The commission discussed the importance of educating residents about hazardous waste. Foote stated that the County is requesting that cities do a cooperative evaluation of each City's solid waste abatement program. This would help the City determine which areas, including hazardous waste, need the most focus as far as educating the public. Bast stated that Burnsville has done a survey of residents. The commission asked how much such a survey would cost. Bast replied that it would be approximately $2,500 per 400 residents. Patraw suggested that adding a component to the Neighborhood Organization program to focus on hazardous waste might also be helpful. B. Membership— Moening asked if the commission should delay the member change discussion until the next meeting when election of Chair and Vice Chair comes up. He also recommended putting Tapper's membership change on the next agenda. Foote said she would check to see if this membership shift is possible and determine how the City Council would like to proceed since this is ultimately a City Council appointment. ADJOURNMENT Upon motion by Moening, seconded by Patraw, the meeting was adjourned at approximately 7:00 p.m. Chair 0 AlAa SOLID WASTE ABATEMENT COMMISSION GOALS FOR 1997 1. Develop a mission statement 2. Education -- materials guide - second run -- focus on reduction +focus on purchasing habits +focus on purchasing post consumer recycled products -- Reiterate materials collected curbside basics -- Household hazardous waste disposal 3. Focus on multi -family -- newsletter for multi 4. Monitor County meetings/state legislation (on each agenda) -- solid waste management study -- county processing 5. City self -compliance -- city refuse -- city purchasing policy -- recycling, reuse and reduction at municipal facilities 6. Develop system to monitor volunteer neighborhood organization programs 7. Focus on business recycling -- Purchasing practices -- Recognition program (decal, newspaper) Other suggestions: ➢ Schedule of commission meeting dates for 1997. ➢ Preparation of a web page for City's Internet site with active involvement by Commission. ➢ Summer field trips to: Materials Processing Corporation Gopher Resources BFI Recycling BFI Tire., Recycling N 0 �+s rot* 0 +Y rm cr CL D Z � v� C) m Orn T � Q T �3 Om C) O �z C) m� n o� On -z nn 0 z C) 0 CD n, FD n CD Ln m r� CL CD O m m WI D] PJ r-1; 1-01 r0 v Z a n T 3 m z I a n' CL i2pi Q rD cD 9 C 2 a T n O 3 3 O z v rn Z O 3 z a O •N C 2 D ■ felt feltOee rD �..�� ..,t ('D � ("D immeme r.. f. feet O `n reel,o 0 ('D o 3 c� r 3 � _. 0 � n o rD — rD o C. mn o oC. o rD o - C 2 D 0 m rn X rn Z O T M rn Z u O O X • � co O r.+ d'q -, O n O O 00 O rrt < -� n C� =3 c� _ — • . — • rrt rrt _. rrt CD � r r r -r CD p 3 m CL w O% C ` m O CD rrt O s cD rn X rn Z O T M rn Z u MI. ■ m 0 O O O y M n C V') � U-1 (-) n <' �. -C O O O -• o C- C) �„ x CD c:o ' , o � -� n O CD C:p < =O C n x• pX 0 0 N• O 'Z� CD O O CD v O OO O O OrQ O Q. 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O n -s Wr) ert CD CD CD CD r-r < n� O p Oro O C o o �, M m� =-e 3 n O — O n =: rD 3 33 O �- Li LU 2 Lin f • Minnesota Office of Environmental Assistance S20 la6"ft Rd. N. %A, MN ' ,&4100 612-296.3417 >aa Frw- • BOD4V-3843 : P2 Resources@Your.Fingertips.Com The Internet's World Wide Web is one of the newest and most popular resources for research and information exchange. This fact -sheet gives you a list of useful pollution prevention sites on the Web. Also included is a list of some business-related sites on-line. Each Web site includes a description and an address, known as the uniform resource locator (URL). These addresses are case -sensitive. It is recommended that users have at least a 14.4 Kbps modem to access information in a timely manner. A Web browser, such as Netscape, Mosaic or Internet Explorer, is also essential to view these sites. Pollution prevention sites Name: Pacific Northwest Pollution Prevention Research Center URL: http://pprc.pnl.gov/pprc/ Description: Comprehensive database of P2 research projects, including fact sheets on more than 300 projects. The RFP Clearinghouse portion of the site includes current, pending and past solicitations to fund P2 projects. There are also a sections dedicated to analyzing P2 technology and listing P2 -related publications. Name: Technical Assistance Resources for Pollution Prevention (TARP2) URL: http://www.ep&ohio.gov/opp/tarp/tarp.htmI Description: A resource tool designed by the Ohio Environmental Protection Agency. Provides links to numerous P2, and industry -specific Web sites. Name: Enviro$en$e URL: http://es.inel.gov Description: Electronic library of regulatory data and educational information June 1996 related to P2 technical assistance, federal facilities environmental compliance and enforcement, training opportunities and funding information. Name: Envirogate (Environmental Technology Gateway) URL: http://iridium.nttc.edu/enviromnental.html Description: As part of the National Technology Transfer Center (NTTC) home page, Envirogate contains news, programs, technologies and resources, including links to many other environmental sites. Name: Partners for the Environment URI.: http://www.epa.gov/partners/ Description: Summarizes all of EPA's voluntary partnership programs. Lists programs related to toxic reduction, P2 and energy efficiency, solid waste reduction and recycling, and global climate change. Name: The Cygnus Group URL: http://www.cygnus-group.com:901l/ Description: Information regarding the most efficient and effective ways to reduce waste and conserve resources, with an emphasis on packaging. Includes the Cygnus newsletter and links to other prevention sites. Name: Electronics Manufacturing Productivity Facility (EMPF) URL: http://www.empforg/ Description: Home page for the Navy National Center of Excellence, which develops and transfers manufacturing technologies to increase U.S. productivity in electronics manufacturing. To learn about technical and financial assistance programs aimed at helping companies implement "green" technologies, click to current technical projects, and then to electronics manufacturing for the environment. continued on other side ISO 9000 and 14000 +'ame: http://www.exit109.com/—leebee/ URL: ISO Easy Homepage Description: To learn more about ISO 9000 quality assurance standards, refer to the following sections: frequently asked questions; case studies and commentaries; and resources and publications. Name: Stoller ISO 14000 URL: http://www.stoller.com/iso.htm Description: To learn more about ISO 14000 environmental standards, click on the following topics: intro and background; standards overview and description; issues and concerns; drivers and benefits; papers and presentations; ISO resources; and ISO training. Business sites Name: Small Business Center URL: http://www.mci.com/resources/sites/ nfr/smbizcenter.html Description: Information on the latest business ws, industry updates, how to conduct business overseas and where to find financing. Name: Manufacturer's Information Network URL: http://mfginfo.com/ Description: Industry resources, discussion groups and classifieds. Name: National Institute of Standards and Technology (NIST) URL: http://www.nist.gov/ Description: Part of the U.S. Department of Commerce, NIST promotes U.S. economic growth by working with industry on technology, measurements and standards. Site includes information on the Manufacturing Extension Partnership and Advanced Technology Program. Name: Code of Federal Regulations (CFR) URL: http://www.pls.com:8001/his/efr.html Description: Basic information about the CFR along with an on-line service for searching the CFR Name: Patents Information IL: http://town.hall.org/cgi-bin/srch-patent _acription: A searchable database of U.S. patents. Name: Material Safety Data Sheets On-line URL: gopher://gopher.chem.utah.edu/11/MSDS Description: A searchable database of material safety data sheets. Name: Industry.Net (On-line Marketplace) URL: http://www.industry.net Description: A shopping mall for the manufacturing industry where shoppers can communicate with vendors. Features an on-line directory of 180,000 U.S. manufacturers. Name: Thomas Register of American Manufacturers URL: http://www.thomasregister.com:8000 Description: A database for product and service suppliers in 52,000 categories. Includes an on-line supply finder. Name: The Institute of Advanced Manufacturing Sites, Inc. URL: http://www.iams.org/ Description: The Institute's mission is to enhance the competitiveness of manufacturers and related businesses by increasing productivity, improving business practices and accelerating implementation of technology. Site contains information on Continuous Improvement, Machining Excellence, Manufacturing Efficiency, etc. Name: EDGAR Database of Corporate Information URL: http://www.sec.gov/edgarhp.htm Description: The purpose of EDGAR, the Elec- tronic Data Gathering, Analysis, and Retrieval system, is to increase efficiency and fairness of the securities market by accelerating the receipt, acceptance, dissemination and analysis of time - sensitive corporate information filed with the agency. Industry sites Users can search the Web for sites specific to an industry. For example, the SAGE Homepage (http://clean.rti.org/) is a comprehensive guide to pollution prevention information on solvent and process alternatives for parts cleaning and degreasing. Another example is the Home Page for the finishing industry (http://www.fmishing .com/) which lists plating/finishing shops, suppliers of products and services, consultants, software and technical publications. June 1996 Minnesota Office of Environmental Assistance Internet Sites to Try 2/27/97 National Library for the Environment http://www.cnie.org/nle CESQG Network Home Page http://www.metroks.gov/lhwmp/Cesgg/ Sherco Plant http://www.nspco.com/nsp/sherco.htm Star Tribune http://www.startribune.com/ Registered Minnesota Lobbyists http://www.state.mn.us/ebranch/epb/lobby/lobbyist.htm] Solid Waste Association of N. America http://www.swana.org/ Minnesota Demographer's Office http://www.mnplan.state.mn.us/demography/demog_.O l .html Open Text search engine http://index.opentext.net/ Yahoo http://www.yahoo.com Internet Sleuth search engine http://www.isleuth.com Altavista search engine http://www.altavista.digital.com Lycos search engine CD http://www.lycos.com Lycos people finder http://www.lycos.com/pplfindr.htm] Yale University Working Papers on SW policy http://www.yale.edu/pswp/ Liszt - searchable directory of email discussion groups http://www.liszt.com/ Environmental Professionals' Home Page http://www.clay.net/ Worldwatch Institute http://www.worldwatch.org/ -7 n Competitive Enterprise Institute's congressional briefing book on the environment http://www.cei.org/ebb Air and Waste Management Association http://www.awma.org/ EPA's Office of Solid Waste http://www.epa.gov/docs/OSWRCRA/ City of Houston solid waste operations http://www.ci.houston.tx.us/departure/solid/ Florida Environmental News http://www.enviroworld.com/Mar96/030696.html Getting a copy of Minnesota bills http://www.revisor.leg.state.mn.us/forms/billform.html Add your own! /_ 11 0< • IC1 ONES_ • Curbside Recycling Could It Work Better in Your Community? Everyone loves the idea of residential pickup of recyclable materials- What would it take to make curbside collection work better in your community? • More frequent collection? • Ability to collect a greater variety of materials? • An easier system for your residents? • Greater consumer participation? • Fewer garbage and recycling trucks on your streets? • Lower costs? 11 ONE='Faourcnox A single driver can efficiently operate the ONE PASS° residential service using semi -automated equipment that empties residential carts quickly and easily. A New Approach to Residential Recycling Collection Did you answer yes to any of these questions? If you don't have curbside recycling today, are any of these issues holding you back? If so, then read on.. . because Waste Management is proud to introduce the ONE PASS! Collection System — a revolutionary advance in curbside recycling. Meet the ONE PASS® Collection System It walks like a garbage truck. It talks like a garbage truck. But inside, it's truly something special. This specially designed truck boasts up to three separate, completely isolated compartments. You can use it for any combination of common refuse, green waste, commingled recyclables, newspaper or mixed gaper. You name it. Your residents' garbage and recycling, or green waste, all goes into the truck at the same time, on the same day. No extra trucks, no special collections. Since each compartment unloads independently, valuable commodities are kept separated from common refuse. contamination -free and ready for market. Better for Your Residents Every study shows that consumers like to recycle. Multiple collection days and times, however, often make it a struggle to do so. With ONE PASS' residential service, your residents take their recyclables to the curb on the same day their garbage gets picked up. No special collection days to remember. Fewer trips back and forth to the curb. In some communities using the ONE PASS' Collection System, recycling participation rates are as high as 92%. How does that compare to your community? 'ONE PASS" has taken a lot of the guess work out of recycling. Before our program came into being, residents had to wonder what commodity to put out and what day. With our program, residents can put out all their commodities on one day. I would definitely recommend it to other communities." — Edward Windas Recycling Manager Middlesex County, NJ Your residents' garbage and recycling, or green waste, all goes Into the truck at the some time, on the same day. No extra trucks, no special collections. A Better Garbage Truck At the heart of the ONE PASS" Collection System is a very special truck, designed to Waste Management specifications, protected by a myriad of United States patents, and available exclusively to Waste Management divisions. `nside this truck, isolated compartments compact the materials it collects. So everything takes up less space. For recycling, the ONE PASS' System truck's volume and compaction capabilities mean that more homes can be collected in a single day with fewer trips back and forth to a recycling facility. A single driver can efficiently operate the ONE PASSO System residential vehicle using semi -automated tippers that empty the carts quickly with minimal operator effort. The truck's innovative fork design reduces noise, making it quieter than conventional front loading trucks. Better for Your Community Since ONE PASS" residential service eliminates separate collections, fewer trucks travel through your neighborhoods. What's the value of fewer garbage trucks? Consider these: • Lower total emissions • Decreased noise • Less wear and tear on your streets • Less traffic disruption • Fewer vehicle trips At the heart of the ONE PASS• collection system is a very special truck, only available from Waste Management. A Better Value for Your Collection Dollar ONE PASS® collection service is the most efficient system available today, reducing the time and costs associated with curbside recycling collection. With ONE PASS®, you may be able to offer your community a greater menu of services, increased flexibility or improved service. If you are satisfied with the menu of choices available to your residents, you may be able to provide better service at a lower cost. ONE PASS® Collection Service • Fewer trucks on your streets • Easier system for your residents • Increased community participation • Opportunities for cost savings For more information about ONE PASS® service or systems, contact Public Sector Marketing at 630-572-8629. 61G 'ONE PASS' has been a tremen- dous success for the City of Oakland. It has cut down on the noise pollution because there are fewer trucks on the road, and is environmentally friendly. It is much easier for our residents to be able to put all of their waste products out once a week' — Dezie Woods -Jones Vice Mayor Oakland, CA 'We tried ONE PASS* and were happy with the results. I would recommend that other communi- ties look at the ONE PASS` System. it has worked out well for Darlington.' — Tom Jones Director of Public Works Darlington, W1 119.1 Conventional t o , ♦ o = 2 Passes Trash Mixed Paper/ Commingled ONE PASSTM TmeWMixed Paper/ Commingled :1 Pass Conventional o o ♦ �: o ' = 2 Passes Newspaper/ Mixed Paper Commingled ONE PASSTM n 1 Pass Newspaper/Commingled/ Mixed Paper The above charts Illustrate the efficiency that the ONE PASS' Collection System offers to Its customers. All waste products can be collected at the same time, on the same day. Exclusively yours from Waste Management. In some communities using the ONE PASS* Collection System, recycling participation rates are as high as 92%. Waste Management, Inc. amore Printed in USA on recycled paper %gr using Soy -based inks. A Good Communication of. Environmental Messages I. Introductions II. Understanding Public Attitudes Toward the Environment ilia' Creating Effective Communications and Public Education Strategies MacWilliams Cosgrove Smith Robinson 1.997 I. Tell me something I care about. 2. Keep it simple. tD�)c C1- tu--) e 3. Don't ask me to take risks. 4. Donn I'r)' to change my mind. b rot �-� Most of the time, do you think environmental protection and economic development can go hand'in hand, or that we must. choose between environmental protection and economic development? 1992 1993 1994 1995 Q 1996 68 '69 66 25 „ 25 23 26 12 10 11 9 � Can Go Hand in Hand Must Choose Between De � Pends/DonIt Know Environment and Development 'When it is impossible to find a reasonable compromise between economic development and environmental protection, which do you usually believe is more important: economic development or environmental rotection? 1992 - 1993 W 1994 in 1995 0 1996 �1jv, INV 64% __ 63,63 22 22 23 21 Environmental Protection 13 14 12 10 6 6 6 7 6 Economic Depends Don't Know -Development (vol.) Roper Starch for the National Environmental Education. and Training Foundation 1996 Degrees of Environmentalism In recent years, interest in the environment has increased. Do you think of yourse f a, s. an active environmentalist, or sympathetic toward environmental concernsbut not active, or neutral, or generally unsympathetic to environmental concerns?NM � c 1992 1994 1 95' 199.6 5��06u L 5 53 5 rLRv�� 51_ 22 20 20 Active Sympathetic, Enentsl But Not Active 2 2 2 3 2 Neutral Unsympathetic Roper Starch for the National Environmental Education and Training Foundation /n n Environmental Catastrophe Imminent Please indicate for each of thefollowing statements whether you strongly agree, mostly agree, mostly disagree, or strongly disagree. The 1990s is the last decade when humans -will have a chance to save the earth from environmental catastrophe Agree 1222 122 1224 122 12M 49% 51% 52% 47% 48%" Roper Starch for the National Environmental and Training Foundation.1996 Please indicate for each of the following statements whether you strongly agree, mostly: agree, mostly disagree,or strongly disagree. We can find a good balance that will allow us to enjoy economic progress and protect the environment Agree _ 122 122 1224 122' 1225 92% 90%, 90% 91% 88% Please indicate for each of the following statements whether you strongly agree, mostly agree, mostly disagree, ' or strongly disagree. Technology will find a way of solving environmental problems Agee 1221 122 1224 122 122k 58% 60% 59% 61% 62% Roper Starchfor the National Environmental Education and Training Foundation 1996 Disagree Knowledge of Environmental Issues and Problems In general, how much do you feel you yoarsey'know about environmental issues and problems -- would you say you brow a lot, a fair amount, only a little, or practically nothing? 1996 1995 'Roper Starch for the National Environmental Education and Training Foundation 1996 /_ _ A Opinion of Environmental Laws and Regulations There are differing opinions about how far we've gone with environmental protection laws and regulations. At the present time, do you think environmental protection laws and regulations have gone too far, 'or not far enough, or have struck about the right baldnce? 1992 ' 1993 ■ 1994 1995 F-1 1996 63% r U v �V \j 29 28 Not Gone Far Enough 10 . About the Right Balance is 16 22 .19 10 10 8 9 MI Gone Too Far Don't Know Roper Starch for the National Environmental Education and Training Foundation 1996 G7h .. The Environmental Gender Gap T, Roper Starch for the National Environmental Education and Training Foundation Males Females % If No Compromise is Possible Between Environmental Protection and Economic Development: Favor Economic Development 25 17 Favor Environmental Protection 58 69 Environmental Laws and Regulations: Not Gone Far Enough 38 51 Struck the Right Balance 29 26 Gone Too Far' 23 14 Environmental Laws and Regulations: Not Gone Far Enough; For: Water Pollution 68 78 Air Pollution 58 71 Wild and Natural Areas 47 53 Wetlands 45 49 Endangered Species 39 49 Active Environmentalists 18 24 Green Volunteers 30 24 Broke Homeowner vs. Wetlands: Protect Environment 41. 45 Owner's Rights 53 47 Logging Company vs. Endangered Species: Protect Environment 59 67 Owner's Rights 35 25 Environmental Knowledge: A lot / A Fair Amount 68 57 Only a Little / Practically Nothing 31 43 Agreement -with Phrase: The 1990s is the last decade when humans 46 50 will have a chance to save the earth from environmental catastrophe Technology will find a way of solving environmental problems 65 58 Willing to Pay Extra for Pollution -Reducing Gasoline 68 82 T, Roper Starch for the National Environmental Education and Training Foundation Who are Outdoor Sports Enthusiasts? . Outdoor High School Grad 58 50 56 Total Sports 30 Motor Downhill Public Enthusiasts Angler Hunter Boaters Skiers Golfers 18 % % s s % % % Age 24 28 o 15 29 45 43 18-24 13 15 '14 15 14 22 14. 25-34 21 24 25 20 22 28 28 35-44 22 26 24 31 29 29 24 45-54 16 15 17 15 14 11 12 55-64 12 10 11 13 12 5 6 65 or older 16 9 8 6 9 2 14 Education High School Grad 58 50 56 63 48 30 34 or less Some College. 18 19 18 15 22 22 22 College Grad or more 24 28 25 22 29 45 43 Income Under $20,000 22 16 15 16 12 12 11 $20,000 to $29,000 16 15 18 20 15 .13 8 $30,000 to $49,000 23 26 26 24 27 20 28 $50,000 or more 24 31 27 27 34 44 41 Gender Male 48 59 63 85 60 67 74 Female 52 41 37 15 40 33 26 Roper Starch for the National Environmental Education and Training Foundation 1996 Z�k Marketing Planning �rl�c ► CkS c Action Objectivew�s Ta rg et A u d i e n de Message and Positioning -Communication's Strategy MacWilliams Cosgrove Smith Robinson 1997 -7n n Lt ,..something I can relate to or that I am interested -in. Learning is simply the act of remembering what we're interested in. .:.something that is connected to my past, 'my experiences or things I already know. We learn something new only relative to something we already understand. i..a slice of life and analogies to real, everyday experiences. Present your new idea by associating it with something already lodged in the minds of your audience ...important .news. Presenting anidea as news can .help to overcome the mind's natural `stinginess' when it comes to accepting new information. - Adapted from The New Positioning, by Jack Trout What do you want people to do or believe as a result of your message? Who do you need to reach in order to meet your objective? What is the primary message that is most likely to reach and persuade your target audiences? What is the proof, the reason to believe your message is right? How will you communicate with your audience? Who can you collaborate with to strengthen your voice . and increase your leverage? MacWilliams Cosgrove Smith Robinson 1997 1ZD > _ two-page spread attracts about 25% more readership than a one-page ad. A half -page ad is about two-thirds as effective as a full page ad. > A full-page color ad attracts about 40% more readers than a black 'and white one. Multipage ads attract more readers than single pages or spreads, but not in direct proportion to the number of pages involved. > Position_in the front or back of the magazine (except for the covers) does not matter. ),..Readership does not drop off when an ad is rerun several times -in a maga- zine. Photographs are more effective than drawings. > Illustrations showing the product in use are better than static product illus- trations. > is with people in them typically have a higher response rate than those without. Source. Starch Research, as reported inBusiness Rules of Thumb > Does the headline communicate a clear, compelling benefit? .)...Does the subheadline elaborate on the benefit and increase reader interest? > Does the first paragraph of the"body copy expand on the headline -and quickly get to the point? > Do the subheadlines break up the copy and add visual interest? > Are the paragraphs short for easy reading? s Have I made the reader a compelling offer that's hard to refuse? > - ordering information complete and easy to understand? Is the vocabulary I'm using a good match for my readers? Can I use a guarantee to add credibility? Is the copy lively enough to keep the reader with me? MHUNIA CANT FUr �J r KA1 AY j USM 1"800 -KED r T Exhibit 4.7 Campaign for the Virginia Department of Waste Management. Art Director: Nancy Neely Walker—Copywriters: Drena Decker/Richard Maume/Michael Tanner. Reproduced with permission of The Polizos Agency. 7q D Tips fob Effectiv' e. Print Communications Start.from your message and action objectives. The only reason to do any print communication is because it moves you toward your goal. Think about your target audience. Is your print communication preaching to the converted. or reaching new audiences? ® Watch your language. Is your copy full of jargon, or are you using words and phrases that your target audience can understand and relate to? * Watch the length of your copy. The average person will only skim your piece, looking for one or two nuggets that interest them and will draw them in. People will be more likely to read your piece Iifyou sacrifice volume of copy for headline graphics and pictures. Use pictures with real people -in them. No matter what. your topic, your audience wants to know about -how your issue affects people, and they will relate better to your piece if it is about people, not policies.. • Tell stories. Your audience is not nearly as interested in you issue as you are, and stories will help to draw them in. • Offer solutions that empower people.: Tell them what they can do, and tell stories about other people. have done to make a difference. Think about your audience when you choose a printer. Does it matter to them if the piece if printed by a union shop? Will they care if you use soy based inks and recycled paper? These details can tell certain constituency groups a lot about your organization or campaign and its priorities. Make sure that your print pieces are consistent with your message and throughout your campaign and fits into your overall la Lot f P - ter* .1 ri-It�J `75 .D without having to actually open the brochure. Your headline should sell your produc and catch the reader's attention. oY Svic.e i Include a graphic or photo on the cover that will draw the reader in. If pos= sible,. make it.stan' d out with the use of color. Include visuals throughout the brochure. Show yourproduct or service in use. >-..Don't be afraid of long copy if it is needed. Give the prospect as .much information as you can, describing clearly the benefits of your product or service. y Use your brochure to create a relario nshijo with your prospect. Tell a little •awt bit about yourself or your companoy hare your business credo and establish . the fact that you. care abour'what you do and about your customers. > Include. testimonials.' r c >- Put some useful reference material in your brochure that will make it worth hanging ' on to. r Let your prospects know how to reach you: Include your telephone number and address at the very least. If you own a retail outlet, consider putting a local street map with.your location starred in the brochure and include written directions. Always include your hours of operation. s Ask for action. Include an order form, make an offer, or include a customer .questionnaire in your brochure. Color in a brochure adds to the professional quality. If you are going to use color, find a printer that specializes in color printing. Creating Powerful Public Relations Strategies Everyone watches television. Everyone glances at the newspaper.. Everyone listens to the radio. And everything you do will be affected by your ability to get positive press coverage. This is.what earned media is all about. it's called "eamed media" because it isn't free. It is the result of hard work, thought, opportunism and luck. Types of Earned Media: Print Press: dairy and weekly newspapers news sections editorial writers local and syndicated columnists op-eds and guest columns letters to the editor sports and lifestyle Specialty Press advertisers alternative 'ethnic labor .newsletters (community groups, interest groups, sportsmen's groups, churches) magazines Television: news public affairs broadcasting :local talk shows. reporters' roundtables cable local access Radio: all news talk 'public -affairs broadcasting on commercial and public radio .7 ? r1l) Creating Powerful Public Relations Strategies Tips and Tools of the Trade Determine who will be the key spokespeople for your campaign or organization. THIS PERSON IS NOT NECESSARILY THE EXECUTIVE DIRECTOR. Identify spokespeople who will look and sound like the audience you are trying to reach. • Train the spokespeople in the message and how to communicate with outside audiences. If possible .use a video camera. Create a press packet with favorable information in it about your organization or campaign. The press packet should include.contact numbers, key relevant facts, brochures or newsletters, positive press_ clips. Send the press packet to key reporters and editors. Build a database of key press people in the region where you work. This database should .include names, telephone and fax numbers, where they work and. special interests and biases. Sometimes comprehensive press lists can be purchased from other local organizations or media associations. • Build relationships with key press people as an expert they can count on for a good quote or background information. If you sometimes wonder why the same people are quoted over and over again in the press, this is why! Schedule an interview to introduce yourself and your organization. Listen for their biases and interests so that you can develop stories that will interest them. Pay a courtesy visit to editorial boards. Consider creating a routine communication with the press through a weekly or monthly "what's happening" Fax. To be useful Communicate regularly with the press, through I Don't ,use more than six words more than six take too Ion- to read. Keep the concept simple. Billboards are no place to discuss frequent buyer programs, graduated rebates, or computer operating systems. Give .the person driving by one large graphic on which he can concentrate —one that will draw attention. Be sure the type.is.clear and easy to read. Be. sure the words are large a person driving by -doesn't have time to read small type. Make sure the billboard is illuminated if it receives a lot of drive-by traffic night. -1 o r,%