2009-06-01 Eagan Business News• Gopher Resource Lead
Recycling Services in Eagan
produces and sells recycled
lead, removing lead from the
waste stream and saving
energy and money on raw
materials?
• Ecolab’s Research,
Development and Engineering
division in Eagan develops
innovative green and
sustainable products?
• The Unisys Data Center in
Eagan features an energy-
efficient green design?
• Eagan’s Resource Plastics,
Inc.,annually ships more than
18 million pounds of recycled
plastic to injection-molding
companies and plastic
manufacturers?
• Dakota Valley Recycling
recognizes Eagan, Apple Valley
and Burnsville businesses
for environmentally friendly
practices through the ARROW
(Awards for Reduction and
Recycling of Waste) program
(dakotavalleyrecycling.org/
ARROW.html)?
JOURNAL OF THE EAGAN BUSINESS COMMUNITY
Second Quarter 2009 Vol. 8 No. 2
Business News
Visit www.cityofeagan.com/EBN for E-Biz,
Eagan Business News’ new online publication.
Eagan
seasons and high-school proms have kept
business brisk. “People understand you
don’t have to buy new,” says co-owner
Donna Steinhouse.“If it’s a high-quality
article of clothing, tailoring is worth the
money.” Just to the north at Lehman’s
Garage on Seneca Road, “sales are definitely
up,” says Mike Amon,manager. “People
are willing to pay $500 in repairs to keep
their cars on the road a little longer rather
than buy new.”
The public’s view of value is changing, says
Dr. Mirela Miresan,program chair for
doctorate in business
administration at
Argosy University in
Eagan. “But,” she
asks, “is this really
frugality or is it getting
back to common
sense?” For example,
she says, there’s a con-
cept called functional value versus economic
value. Not long ago, someone might have
tossed out a shirt that had lost a button.
“You have your button in your hand, but you
During the mega biannual
consignment sale Just
Between Friends, held
at the Eagan Community
Center last month, the
number of consigners since
last spring had jumped by
20 percent, and the number
of shoppers had increased
by 25 percent, hitting 800.
“People are changing their minds about
buying everything brand new, and families
are looking to stretch their budgets,” says
Kris Bishop,co-owner of the Eagan fran-
chise since 2007. “Consigning gives them
a way to make money on things they have
and turn it around to buy something gently
used for their homes and their kids, to add
money to their budget, or to pay for a
summer vacation so it doesn’t come out of
a regular paycheck.” Bishop’s observations
bear out a changing consumer value:
Increasingly, frugality is driving business
success among consignment services, shoe
repair shops, tailors, mechanics, and more.
Dave Diioia,longtime owner of Mike’s Shoe
Repair at Silver Bell Center, says that while
business isn’t booming, it’s stronger than
last year. “In these economic times, people
are fixing shoes, leather jackets and purses,”
he says. “We can make items look brand
new at a reasonable price. People are
definitely more conscious of cost, and we’re
keeping our prices down.”
Next door, at Cedarvale Tailors, the changing
Did you know…?
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The growing
business of green
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How green is
your commute?
continued on page 4
Consumer frugality
or common sense?
Retail rules
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Retail rules
changing
Sisters Kris Bishop (left) and Katy Saunders started the first two
Minnesota franchises of Just Between Friends, in Eagan and Maple Grove.
process is faster,” says Jon Wikstrom,
CEO.While other states jumped on the Cool
Clean bandwagon—in particular California
where perc is banned—Minnesota has been
slow on the uptake: Mulberrys Garment
Care, which opened this spring in St. Louis
Park, is the Twin Cities’ first dry cleaner to
use Cool Clean technology.
Yet carbon dioxide—recycled from other
industries, including fertilizer manufacturers,
distilleries, and power plants—is so safe,
it’s not even regulated: It offers zero health
hazards, zero flammability and zero reactivi-
ty. In addition, using recycled carbon dioxide
eliminates the production of fossil fuel-based
solvents and the global-warming waste
products their manufacture would produce.
Today, the company, which retains 17
employees in Eagan, holds more than 80
patents and has developed other carbon-
dioxide applications. In every case, the need
for solvents, lubricants, rinse waters, filters
and coolants is eliminated.
“The economics are better, the quality of the
cleaning is better, and the cycle time is
faster,” says Wikstrom. “Customers really
get the environmental aspect for free.”
TAKING CARE OF THE EARTH PROVIDES ANOTHER
INTEGRAL BENEFIT: positive morale among
employees. “All of our employees feel really
good about offering an ecologically correct
service that creates a cleaner, safer environ-
ment and saves our customers money,”
says Jeffrey Kiesel, CEO of Restaurant
Technologies, Inc.In fact, he says, some
2 Eagan Business NEWS
Lockheed Martin’s Eagan
offices received a coveted
Energy Star award last year.
Says Gordy Sifferath, facilities
engineer: “That’s quite an
achievement for a 40-year-old
facility.”
Indeed. Only 3,200 U.S.
commercial buildings have
achieved this distinction.
Upgraded windows and vari-
able-speed drive motors on
HVAC systems were just two
improvements that helped
boost the building’s efficiency.
Soon, Lockheed Martin will
extend its green commitment
by completing a parking lot
redesign, the first phase of
Barr Engineering’s eco-friendly
master plan for the company’s
52-acre campus.
By working in conjunction with
the City of Eagan and Dakota
County to meet requirements,
plus short- and long-term
needs, Lockheed Martin will
replace 17,000 square feet of
parking lot, install rain gardens
and stands of trees, and plant
natural fencing to reduce
blowing and drifting snow.
Most importantly, the new
parking lot will cut stormwater
runoff by 93 percent; in
addition, thanks to filtration,
the quality of the remaining
stormwater runoff will be
much improved.
Overall, the multiyear master
plan reduces the company’s
environmental footprint,
incorporates wildlife habitat,
and creates walking paths
and destination areas with
landscaping.
“Lockheed Martin cares about
each community where our
businesses are located,” says
Tierney Helmers, Communications
and Public Affairs. “It’s the
right thing to do.” ■
JOURNAL OF THE EAGAN BUSINESS COMMUNITY
GREEN. IT’S THE WATCHWORD THESE DAYS FOR A
GROWING NUMBER OF INDUSTRIES AND BUSINESSES
AROUND THE WORLD. That’s true in Eagan too.
In fact, many companies headquartered
here strive to limit their carbon footprints,
greenify their operations or base their entire
business plans on offering clients earth-
friendly, cost-effective solutions.
“It’s a sea change in business that started in
the 1970s,” says Tom Trutna, president of
Big Ink Display Graphics, based in Eagan.
For all of the businesses profiled here—
perhaps not surprisingly—there’s a green
payoff, not only for the earth but for their
bottom lines. “Someday, there won’t be
stories like this,” Trutna says. “This will be
the standard way of doing business.” Until
then, take a look at a few of these innovators.
Cool Clean Technologies SPUN OUT OF
ANOTHER COMPANY BACK IN 2001, with a
brand-new, eco-friendly dry cleaning process
that uses recycled carbon dioxide. The
company’s biggest challenge? Convincing
potential, often change-resistant dry cleaners
to switch from using the chemical perc—a
likely human carcinogen, according to the
EPA—to carbon dioxide. “Now that green is
in, the education
The growing business of green
Tom Trutna, president of
Big Ink Display Graphics
Parking lot gets
eco-friendly redesign
Second Quarter 2009
• The City of Eagan—among four
Dakota County cities eligible for
stimulus money—is contemplating
projects, worth up to $657,000,
that make buildings and facilities
more energy efficient.
• Pioneer Plastics, Inc.,
a global custom injection molding
company, has been named one
of the top 500 minority-owned
business in the United States by
DiversityBusiness.com in its ninth
annual listing. Minou Hussain
serves as chairman and CEO of
Pioneer Plastics.
• Joel Hazzard, president and CEO
of Ergotron, Inc.,in Eagan was
named a finalist for the 2009 Ernst
& Young Entrepreneur of the Year
Award. Winners will be announced
in November.
• Eagan-based DeCare Dental
was acquired by health insurance
giant WellPoint for $100 million,
which will be placed in a nonprofit
trust fund to support Minnesota
dental care. DeCare will retain
its Eagan headquarters and
management team; Delta Dental
of Minnesota, one of 10 programs
run by DeCare, was not included in
the acquisition.
• Due to its growing legal busi-
ness, Thomsen Reuters plans to
add 300 employees to its Eagan
headquarters this year. ■
Eagan Business NEWS 3
2009 Second QuarterJOURNAL OF THE EAGAN BUSINESS COMMUNITY
Morning and afternoon commuters do double
takes when Bob Clark rides by on his unicycle—
particularly during the winter. “I get honks and
waves once or twice a day,” says the Eagan
resident and Cray, Inc., computer programmer.
Clark, who had long been covering his 5-mile
commute by bike, switched to unicycle in 2006.
While good health is his No. 1 reason for taking
his unicycle to the streets, the environment and
the great outdoors are important motivators as
well, he says.
If you’d like to consider cycling to work—Eagan
Briefly
How green is your commute?
employees seek positions at RTI because of
the company’s environmental approach.
Named consistently among the top 50
fastest-growing private Minnesota companies,
10-year-old RTI has experienced steady
growth, thanks to its patent-protected
total oil-management solution. Customer
restaurants, of which there are 15,000,
utilize an automated, closed-loop system
that combines a high-efficiency filtration
system, a fresh oil tank and a waste oil
tank. Rather than the formerly costly,
time-consuming and dangerous process of
yesterday, an RTI customer simply flips a
switch to add, filter or dispose of frying oil,
even when hot.
RTI’s solution also reduces the consumption
of raw materials used to make cardboard
and plastic containers, removes these
containers from the waste stream, and
eliminates oil spills—both inside and outside
restaurants. In addition, RTI recycles
customers’ waste oil for biodiesel fuels and
other eco-friendly uses.
A “green calculator,” featured on RTI’s
website, invites customers to discover both
how much trash they’re eliminating and how
much waste oil they’re recycling. Customers
are motivated for a variety of reasons, says
Kiesel, including safety, price and the
“broader ecologic impact.”
WHEN Tom Trutna, president of Big Ink
Display Graphics,ATTENDED AN INDUSTRY
EVENT A COUPLE OF YEARS AGO, he learned about
a company that had gone so green its
dumpsters had been eliminated. Says
Trutna, “I thought, ‘Man, if they can do it
there, we can do it here.’” So began the
22-year-old company’s change in culture
from one of compliance to “one of innovation.”
The company, which produces display
graphics for trade shows, corporate events
and retail environments, developed an inter-
departmental Green Team, which dreamed
up “fast and furious changes.” Today, the
20-employee company recycles tons of
its own paper plus plastic scrap; invites
customers to participate in its Zero-Waste
Recycling Program; offers eco-friendly
materials and inks; and proposes myriad
cost-saving, eco-friendly ideas to clients.
Last summer, an intern suggested getting
the word out about Big Ink’s commitment to
the environment by wrapping his Prius with
Big Ink’s green theme: Little Things Make a
Big Difference. The team liked the idea so
much—vehicle wrapping is one of the
company’s specialties—it expanded the
concept to four Prius cars, each wrapped
in a whimsical image of caterpillars,
birds, butterflies or dragonflies, plus the
recognizable reduce-reuse-recycle logo. The
promotion garnered lots of press attention
and drove four times the company’s normal
website traffic.
“While it’s hard to measure the return on
investment of our efforts,” says Trutna,
“we experienced our best year ever in
2008. Our green efforts certainly seem
to differentiate us and have given us a
platform in the industry.” ■
boasts more than 130 miles of trails—check out the list of
resources below.
• For tips, news, and a gas-savings calculator,
visit commutebybike.com.
• Staff at Erik’s Bike Shop (eriksbikeshop.com), newly opened in
Eagan, offer biking advice and products, plus classes such as
City Cycling Skills (St. Louis Park location).
• Visit mplsbikelove.com for product reviews, route planning,
mechanical questions and more.
• For ingenious ways your company can motivate employees to
cycle to work, check out qbp.com/commuting.html, offered by
Quality Bicycle Products, a Minnesota company. ■
g EBN is printed on Cougar Opaque which contains a minimum of 10% post consumer fiber.
Eagan
aren’t willing to sew it on.” Today, that person is much more
likely to sew on the button. “We were overconsuming things
that were still good,” she says.
Dr. Karen Gulliver,MBA program chair
at Argosy, agrees and points to another
growing movement: “Labor is returning
to the home. Consumers are cleaning
their own houses. They’re doing their
own car repairs. They’re preserving at
home: canning, drying, dehydrating.
Sewing too is coming back.” Among the
businesses benefiting: grocery stores,
seed companies, gardening stores, and fabric shops.
“We’ve been through recessions before,” says Gulliver. “What
is it that makes this one different? Across the entire population,
Americans watched their wealth disappear and the value of their
homes go down. That change in wealth, along with the economic
slowdown and job losses, has made this recession different.”
Take a look at federal figures: For twenty years, through
1990, consumer spending made up approximately two-thirds
of all economic activity. Recently, however, that spending had
jumped to 70 percent of the nation's gross domestic product.
4 Eagan Business NEWS
Business News
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How green is
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inside this issue
3850 Pilot Knob Road ●Eagan, MN 55122
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St. Paul, MN
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Conversely, while Americans had saved 7 to 10 percent not
long ago, by 2007, they were saving less than 1 percent.
Before the economic downturn, Americans paid others for
services, opting to enjoy greater leisure time. “Today,” Gulliver
says, “they would rather have the cash. In addition, they’re
saving their money wherever possible. They’re also buying
down debt. They want to put their lives in good financial shape
should they lose their jobs.”
Both professors predict that children growing up today will
have a very different set of values regarding consumption
than their parents—or at least the younger versions of their
parents. “This change is profound,” Gulliver says. “The last
time people witnessed a massive meltdown in wealth was the
Great Depression, and the decision-making criteria those
children experienced stayed with them throughout their lives.”
There is a silver lining, however. Great innovation will help
many businesses thrive, says Gulliver, “and consumers will
come out of this with new self-sufficiency skills, new values
and a new way of looking at consumption.” ■
Retail rules continued from page 1
Editor Karin B. Miller, Working Words, Inc.
Designer Brent Kastler, Kastler Art & Design
Like our new look? Send comments and
story ideas to EBN@cityofeagan.com.
“Good referrals are still very good for business.
Now more than ever, you are not willing to experiment.
You will ask your friends where they bought their things
and you will go there.”
— Dr. Mirela Miresan, Argosy University