2012-09-01 Eagan Business NewsJ O U R N A L O F T H E E A G A N B U S I N E S S C O M M U N I T Y
Third Quarter 2012 Vol. 11 No. 3
BusinessNewsEagan
C
7
page 2
Briefly:
Eagan businesses
in the news
i n s i d e t h i s i s s u e
(
page 3
3M makes a splash
continued on page 2
page 1
Offering benefits
that matter
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With the national unem-
ployment rate hovering
around 8.1 percent,
an employer’s market
continues to hold in
many sectors, bringing
all that this means: well-
qualified employees who
are grateful for their
jobs and who will work
hard to keep those jobs.
So why worry about
providing benefits that
retain employees?
Employers understand
that eventually this
employer-employee
imbalance will tip the
other way and companies will need to offer
competitive benefits packages both to attract
and retain workers. Smart business owners
do that already — and not every company
currently benefits from the employer’s
market advantage.
Drew Gorton,founder and CEO of Gorton
Studios, an award-winning web design firm
in Eagan, is among them. “We work in an
industry that’s growing quite rapidly with a
pretty significant talent shortage,” he says.
“Probably everybody here could find them-
selves being recruited by other firms.
If they’re going to stay here, there needs to
be a reason to stay here.”
The founder of this eight-person shop doesn’t
mean the obvious. “Money and benefits don’t
motivate people to stay,” he says. “They
motivate people to leave. Everyone needs to
earn a living, but it’s all of the other things
that count: someone taking you seriously,
having a sense of ownership.… the golden
rule — you don’t need a management
consultant to tell you to be nice.”
Eagan: “A best place
to live” — again
For the fourth time in a row,
Eagan has been named among
the top 20 cities in Money
magazine’s list of Best Small
Cities in America. The magazine
ranks cities with more than
50,000 residents on a variety of
factors to establish its list.
Eagan came in at No. 14 this
year after previous rankings of
17, 15, and 12. “We’re proud
to once again be in the top 20,”
says Eagan Mayor Mike Maguire.
“Year-in and year-out, Eagan is a
consistent top performer.”
Money considers a variety of
factors including job growth,
home affordability, safety, school
quality, health care, arts and
leisure, diversity, ease-of-living
criteria, the fiscal strength of
state and local governments,
plus jobs, housing, health care,
and happiness. Eagan is the
only Minnesota city to be named
four consecutive times to the
magazine’s top 20 list.
Offering benefits that matter
Why providing a package in tune with your employees
is important now.
A flexible work environment, respect for one another and a drive to produce
high-quality work are three elements that characterize Gorton Studios.
“Probably everybody here could find
themselves being recruited by other firms.
If they’re going to stay here, there needs
to be a reason to stay here.”
— Drew Gorton, founder and CEO
of Gorton Studios
These days, one major benefits trend is
flexibility. At Gorton Studios, that certainly
rings true, with a nonexistent dress code, a
relaxed work environment and a modern
2 Eagan Business NEWS
J O U R N A L O F T H E E A G A N B U S I N E S S C O M M U N I T Y
Offering benefits continued from page 1
Third Quarter 2012
approach to time off: “If you need a haircut, get a haircut.
If you need to go to the doctor, go to the doctor,” he says,
pointing out that while schedules are flexible, employees do
sometimes work late to meet deadlines.
Ergotron, a manufacturer of ergonomic computer
workstations, also takes a flexible approach. “We have
eliminated tracking various reasons for taking time off,
like sick time, vacation, or conferences,”
says Diane Kaufman,senior vice
president, Global Human Resources.
“We simply say, ‘Take what you need to
accommodate your work-life balance,
work it out with your manager and
be responsible.’”
Flexibility even extends to Ergotron’s
performance review policy — or, more
specifically, its lack of one. “We asked
ourselves a long time ago, ‘When is the
last time a written performance review
helped your career, your development,
or your management of projects?’
We decided simply to talk to each other.” Rather than
producing “cumbersome reviews with ratings and rankings,
we communicate daily. Our people know where they stand
every day.”
In addition, this global company offers every U.S. employee
five weeks of paid time off. “Everyone works as hard as
everyone else — we just have different jobs. So why would
some employees get more vacation than others?” asks
Kaufman. “This is one of the most valued benefits Ergotron
offers and our people love it.”
At Blue Cross Blue Shield of Minnesota,
one of Eagan’s largest employers, it’s
no surprise that wellness — another
major trend in benefits — is paramount.
“Many new employees are pleasantly
surprised by the choice of health plans
we offer and what they have to pay,” says
Diane Pozdolski,vice president of
Compensation, Benefits and HRIS.
Yet wellness as a corporate value extends
far beyond health plans, and the proof is
in the (low-fat) pudding: Year to date,
Blue Cross Blue Shield boasts just a 5.7
percent employee turnover.
Offered on Eagan’s campus is a free fitness center and a
childcare center — important for new parents “who might
like help with work-family balance.” Employees can check
out bikes for lunchtime rides, avail themselves of walking
paths or choose decorated stairwells, instead of elevators,
to get to meetings. Healthful menu selections are offered in
the cafeteria, and Weight Watchers’ meetings are available
on site, as are health screenings and free flu shots. If an
employee (or a dependent) feels under the weather, online
physicians are available to chat.
In addition, the company’s commitment to its communities
is valued by its employees. That’s why each employee
can volunteer up to 20 hours each year on company time.
Last year, Governor Mark Dayton even recognized its
volunteering employees with an official declaration of Heart
of Blue Day. “At Blue Cross Blue Shield, employees can
make a real difference for themselves, others and our
communities,” says Pozdolski. “It’s the whole package.”■
• PEOPLE:Paul and Leslie Arazny,owners of Insty-Prints in
Eagan, were honored with the prestigious Operational Excellence
Award from the Allegra Network for excellence in managing their
business.… All In One Accounting in Eagan has hired Brian
Bagley as chief financial officer.…Eagan dentist Nicholas
Geller, DDS,of Now Care Dental, was honored with a Talk of
the Town Award for excellence in serving patients and patient
satisfaction.… Scott Lynch,senior vice president and chief
legal officer at Blue Cross Blue Shield of Minnesota, is serving as
interim CEO during a search for a replacement for Kenneth
Burdick.… Sharon Rollefson has been named Toastmasters’
new District 6 Lieutenant Governor of Education and Training
for 280 corporate and community clubs in Minnesota and a
portion of Ontario, Canada.… The YMCA in Eagan has welcomed
the following new Community Board members: Greg Buck,
owner of Buck Financial Services, LLC; Wendy Feigal,an IT
executive with Prime Therapeutics; Trudy Matthys,a Walgreens
pharmacist; Mike Scott,chief of the Eagan Fire Department;
and Mark Youngdahl,home builder and owner of Red Brick.
Briefly:Eagan businesses in the news
Diane Kaufman
senior vice
president,
Global Human
Resources,
Ergotron
Diane Pozdolski,
vice president of
Compensation,
Benefits and
HRIS, Blue Cross
and Blue Shield
of Minnesota
continued on page 2
Third Quarter 2012J O U R N A L O F T H E E A G A N B U S I N E S S C O M M U N I T Y
For 38 years, 3M — one of Minnesota’s premier
companies — has had a strong presence in
Eagan. Stepping inside the doors of this
124,000-square-foot, single-story building on
Lexington Avenue a few decades ago, you
would have found busy sales managers process-
ing orders sent via snail mail and warehouse
workers shipping a wide variety of mostly office
supplies to customers all over the Midwest.
Today, the Eagan branch of this innovative
global company is still vital, yet its business is
completely different.
Six years ago, 3M bought Connecticut-based
Cuno, a water-filtration company, which, interest-
ingly enough, had purchased an Eagan-based
water-filtration company, PentaPure, just one year prior.
While 3M had produced a number of products for the
water-filtration market, with Cuno’s purchase, “now we had a
core business to build from,” says Steve Hendrick,business
leader, custom engineered products.
Today, more than 240 employees work at 3M Purification, Inc.,
in Eagan, growing its water-filtration business in a variety of
capacities — research, marketing, sales, manufacturing and
more. While some may consider it a bit old-school to locate
all business emphases under one roof, Hendrick calls this
approach to collaboration “easier and more productive.”
Just steps from Hendrick’s office is the research-and-develop-
ment lab where chemical and mechanical engineers, chemists,
biologists and lab technicians develop water-filtration products
for industrial, commercial, residential and custom applications.
At some point,
almost every-
thing is filtered,
says Hendrick,
offering exam-
ples from milk
and orange
juice to paint
and gasoline.
“At 3M we
know how to
combine all the
required components, including carbon and membranes, plus
how to look at each application to develop the appropriate
product.” (See photo insets for examples of such products.)
3M makes a splash
Water filtration is 3M’s growing business in Eagan.
In the lab, 3M
products are also
thoroughly tested to
ensure reliability and
safety. “We try to
make products
fail every possible
way in the lab, so
they won’t fail for
the customer,”
says Ty Renner,
manager of Product
Development.
Among its products,
3M Purification
makes many
residential water
filters — both for
total-home filtration
and for appliances,
including refrigerator
filters made to the
specifications of
major appliance
manufacturers; those
filters are then sold under private label.
In addition to making water taste better, 3M water filters
help remove such harmful contaminants as lead, mercury,
herbicides, pesticides and even pharmaceuticals — a growing
concern. “The challenges of water filtration are always
changing,” he says.
“A current global megatrend has to do with sufficient supplies
of safe drinking water,” Hendrick says. “The environment
is changing and there’s only a certain amount of water.
The more we put into it, the harder it is for nature to filter it.
Our Eagan-based team feels good about being part of a
business that provides people with better drinking water.”■
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“The challenges of water filtration
are always changing.”
— Steve Hendrick, business leader,
custom engineered products,
3M Purification, Inc.
Eagan
4 Eagan Business NEWS
Business News
(page 1
Offering benefits that matter
C page 2
Briefly: Eagan businesses in the news
7 page 3
3M makes a splash
i n s i d e t h i s i s s u e
3830 Pilot Knob Road ●Eagan, MN 55122
Editor Karin B. Miller, Working Words, Inc.
Designer Brent Kastler, Illumine Associates, Inc.
Send comments and story ideas to EBN@cityofeagan.com.
Briefly continued from page 2
• BUSINESS:CherryBerry,a frozen yogurt bar, opened in the
Eagan Promenade on Aug. 30.… The Eagan Advisory Planning
Commission unanimously approved a subdivision request by develop-
er Kurt Manley for his Eagan Car Club.The $4.3 million storage
facility for collectible cars would require the City to subdivide a six-
acre site into nine parcels. If approved by the City Council, construc-
tion could start as early as 2012.… The Eagan City Council has
approved a conditional-use permit for a freestanding car wash at a
Holiday gas station (4595 Nicols Rd.).… St. Paul-based developer
Interstate Partners got the go-ahead from the Eagan City Council
on Sept. 4 to construct a roughly 60,000-square-foot, single-story
office and data center on a 4.83-acre site in Eagan’s Boulder Lakes
Business Park development. Moving from St. Paul to the new facility
in 2014 — and bringing 90 jobs — is Midwest Independent
Transmission System Operator (MISO),a regional electrical
transmission operator serving 13 states and the Canadian province
of Manitoba.… Stream Global Services,a tech support firm, is
pursuing state funds from the Minnesota Department of Economic
Development for renovations in hopes of moving its headquarters
from Boston to Eagan, bringing up to 50 corporate jobs to the
City along with the development of a call center with 350 jobs.…
SuperLawyers,a Thomson Reuters’ service, now enables its
designated attorneys to establish an online video presence to con-
nect with potential clients.… Andiamo Italian Ristorante and Ansari’s
Mediterranean Grill & Lounge are just two of the Eagan restaurants
participating in ZEST! A Local Event of Global Cuisine,which
benefits the Eagan and Lakeville Resource Center food shelves and
Cheerful Givers. The “liveliest night in town” is scheduled to take
place at the Lost Spur Golf and Event Center on Thursday, Sept. 20,
6 to 10 p.m. For more information or to order tickets, visit
http://nan806.wix.com/zest#!home/mainPage.■
Standard
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TWIN CITIES, MN
Permit No. 4902
CaringBridge celebrated its 15th anniversary in a big way — with a
30-foot-tall by 40-foot-wide card for anyone to sign at the Mall of
America. The Eagan-based national charity got help from Eagan’s
BigInk Display Graphics. The two firms set records for the world’s
largest card and the greatest number of signers (more than 2,200)
of a single card.