2014-09-01 Eagan Business NewsJ O U R N A L O F T H E E A G A N B U S I N E S S C O M M U N I T Y
Third Quarter 2014 Vol. 13 No. 3
BusinessNews
Eagan’s total number of businesses leapt by over
100 when Twin Cities Premium Outlets opened
its doors on Thursday, Aug. 14. The City’s new
“gateway,” long envisioned by community leaders,
opened with a great deal of fanfare, including a
visit by Governor Mark Dayton,who joked
about keeping his remarks short so that his staff
could shop.
Throughout the grand-opening weekend, the $100 million Paragon Outlet Partners development
welcomed thousands of visitors. “The grand opening went beyond anyone’s expectations,” says
Peter Lund,general manager of Twin Cities Premium Outlets for Simon Malls. “Obviously, the
shoppers and retailers were really pleased.”
Count Wilsons Leather among
the happy retailers. “We had
the highest opening weekend
for our company,” says store
manager Karisa Sorensen,
referring to Wilsons’ umbrella
company, the AM Retail Group.
“It was cool to be part of that.”
The Le Creuset team is glad
to be part of Twin Cities
Premium Outlets as well.
“The food scene in the greater
Minneapolis area keeps
growing, and where there are
lots of foodies, there are a lot
of people who love our cook-
ware,” says Diane Foster,
vice president of retail, who
commends the mall’s top-notch
build out and the mix of
continued on page 2
Retailers welcome shopping crowds
Twin Cities
Premium Outlets
opens its doors
Eaga n
i n s i d e t h i s i s s u e
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page 3
Internships: good
for interns, good
for businesses
page 4
Briefly:
Eagan businesses
in the news
page 2
Successful traffic
plan identifies
best practices
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6page 1
Twin Cities
Premium Outlets
opens its doors
After years of hard work and persistence, Mayor Mike Maguire (right)
shook hands with Peter Lund, general manager of Twin Cities
Premium Outlets for Simon Malls, in celebration of Cedar Grove’s
major retail development.
Governor Mark Dayton was among the
dignitaries who welcomed shoppers to the
upscale outlet mall on opening day.
2 Eagan Business NEWS
J O U R N A L O F T H E E A G A N B U S I N E S S C O M M U N I T Y
Twin Cities Premium Outlets continued from page 1
Third Quarter 2014
retailers. “Shoppers are so surprised by the caliber of brands represented here.”
Other popular stores — some of which are new to Minnesota — include 7 for all
Mankind, Armani Outlet, Calvin Klein, Coach, Filson, Pendleton, Swarovski, Vera
Bradley and many others.
At over 400,000 square feet, the new mall accounts for 34 percent of all new
Twin Cities retail this year, according to Colliers International, a global commercial
real estate company. Plus, the center is attracting another $57 million worth of
private investment, including Home2 Suites by Hilton, the first hotel in Cedar Grove;
an upscale apartment complex called The Flats; and more retail.
So, how did the new mall’s grand opening compare to those of other Simon
outlet centers? “Sales continue to be really strong,”says Lund. “It’s among the best
openings that we’ve had.” ■
While thousands of shoppers awaited the grand opening of
Twin Cities Premium Outlets, some residents worried about
potential traffic and parking challenges.
Fortunately, “traffic flowed much better than Simon, the mall-
management company, has experienced at other recent and
busy openings,” says Russ Matthys,public works director.
That’s despite the fact that the opening weekend may have
experienced the greatest amount of traffic.
“We had a great plan that was executed very well,” says
Peter Lund,general manager of Twin Cities Premium Outlets,
referring to the Travel Demand Management Plan (TDMP) that
the City Council had authorized. “As lots filled, we directed
parkers to other places. It all worked out very, very well.”
Successful traffic plan identifies best practices
Opening-day customers flocked to Le Creuset (above),
Saks Fifth Avenue Off 5th (top) and G.H. Bass & Co.
(right), among others.
While there were no backups on the freeways, the
weekend was not without challenges, Matthys says. He
notes that several times over the weekend, more drivers
desired to park than spaces were available — a sign of
the new retail destination’s popularity.
Now that the mall’s first days are in the rearview mirror,
the team is focusing on mall special events, like Black
Friday. “The City’s plan worked well,” says Dave Osberg,
City of Eagan administrator. “Now, as Simon prepares for
future busy days, we trust it will continue to use the best
practices identified in the traffic plan.”
Adds Lund: “We’ll continue to figure out the traffic
patterns and what works best for the center.” ■
that she likes a project that has open parameters — one that
lets me “run with it, see where it takes me and turn it into
something” beyond what was imagined. Such latitude isn’t
something businesses frequently give interns, she says, so she
appreciates Blue Cross Blue Shield’s faith in them. Regan also
credits Nordling for her great experience. “My manager has
been amazing in letting me run with things.”
The satisfaction is found on both sides. “It’s really important to
align the company’s business needs with the intern’s needs,”
says Nordling. “There needs to be a match there. Interns are not
cheap labor: Most are looking for meaningful, real-world work.
“I want to provide work that can help drive our organization,
not petty transactional work,” she continues. “I’m looking at
[interns] as potential employees.”
Ultimately, says both Cheng and Nordling, that’s the goal: to
convert interns into employees. ■
It’s fairly obvious what a student desires in an internship: a foot
in the door, some real-world experience, networking, and, of
course, a paycheck. But what’s in it for a company, why do some
companies devote so much time and energy to internship pro-
grams, and what tips might they offer other such companies?
Asha Cheng,a talent acquisition associate,
devotes 99 percent of her time to oversee-
ing the internship program at Thomson
Reuters. It’s a new role for the company. But
given the fact that it hires over 100 interns
each summer, dedicating one employee to
the program makes sense.
“An internship program is a nice pipeline,”
says Cheng, who says her heavy recruit-
ment happens in December and January. “We train interns,
we give them our resources and, if it works well, we hire them
full-time on graduation.”
Cheng herself served as an intern twice. “Having been in those
shoes, I’m very passionate about internships,” she says. She
also understands what it takes to ensure interns are success-
ful. “You can only sit at a desk for so long. Getting experience
is crucial. So is having a mentor, networking with other interns,
having a manager there for you.” Engagement is key, she says.
Shelby Regan is also a
two-time intern. While
she had planned to wrap
up her human resources
internship in August at
Blue Cross and Blue
Shield of Minnesota in
Eagan, her tenure has
been extended through
December. That’s
because Regan “is a go-getter — she’s fearless,” says manager
Kristin Nordling.She says Regan often asks questions about
the way things are done — questions that make Nordling’s
team step back and rethink things. It’s great to get a “different
perspective from a younger generation,” Nordling says.
For example, one challenge brought together teams of interns
to find a solution to a Blue Cross Blue Shield case study.
Regan urged fellow team members to provide a strategic
approach. “We came up with a four-pillar strategy, all utilizing
our data,” says this University of Minnesota senior. Their
award-winning presentation wowed company leaders. “It was
more tangible for them — they could see how it affected each
business group,” she says.
What will Regan take away from her latest internship?
“Ambiguity is a positive, not a negative,” she says, explaining
Third Quarter 2014J O U R N A L O F T H E E A G A N B U S I N E S S C O M M U N I T Y
Internships: good for interns, good for businesses
Eagan Business NEWS 3g EBN is printed on paper which contains a minimum of 10% post consumer fiber.
Advice for companies:
1.Ensure your company’s needs and interns’ needs
are aligned.
2.Provide interns with real-world, strategic work.
3.Encourage interns to ask questions and value what
they say.
4.Invite interns to meet with people at all levels of
your organization.
5.Regularly touch base with interns.
6.Pay interns a fair wage.
7.Give interns the tools and resources needed to make
hires out of them.
Advice for interns:
1.Learn what you’re going to do on a day-to-day basis —
before taking an internship.
2.Once hired, be open-minded and ask lots of questions.
3.Don’t wait: Ask for real-world, strategic work —
and then deliver.
4.Work with your manager to ensure you’re meeting his
or her expectations.
5.Network with your manager, other employees and
other interns.
6.Keep in touch with contacts after your internship, so
they know when you’re ready to graduate — and land
that first job.
Kristin Nordling
Asha Cheng
Shelby Regan
“I want to provide work that can help drive our
organization, not petty transactional work. I’m
looking at [interns] as potential employees.”
— Kristin Nordling, Blue Cross and Blue Shield of Minnesota
Eagan
4 Eagan Business NEWS
Business News
3830 Pilot Knob Road ●Eagan, MN 55122
Editor Karin B. Miller, Working Words, Inc.
Designer Brent Kastler, Kastler Art & Design LLC
Send comments and story ideas to EBN@cityofeagan.com.
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page 1 Twin Cities Premium Outlets
opens its doors
page 2 Successful traffic plan identifies
best practices
C page 4 Briefly: Eagan businesses in the news
(page 3 Internships:
good for interns, good for businesses
i n s i d e t h i s i s s u e
•PEOPLE:William Gerardi, M.D.,
has been named chief medical officer
and senior vice president of health
management for Blue Cross and Blue
Shield of Minnesota.
•BUSINESS:Transport America plans
to increase pay for its drivers beginning
Sept. 1; the Eagan company is one of
its industry’s pay leaders “among the
larger fleets.”
•GOVERNMENT:According to
the Minnesota Department of
Employment and Economic
Development,Dakota County’s
unemployment rate for July was 4.1
percent, dropping from 4.4 percent in
June; Eagan’s unemployment rate for
July was 3.9 percent, dropping from
4.3 percent in June.■
Briefly:Eagan businesses in the news
Standard
U.S. Postage
PAID
TWIN CITIES, MN
Permit No. 4902
Larry Lehman, Marty Stapleton, ProAct CEO Steven Ditschler and Terry McCloughan
(from left) were among many participants in the ProAct Golf Classic, the annual
fundraiser for the organization, which serves the needs of people with disabilities and
other challenges in Eagan, Red Wing, Zumbrota and Hudson, Wis.