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2010-12-01 Eagan Business NewsFourth Quarter 2010 Vol. 9 No. 4 • InBusiness News JOURNAL OF THE EAGAN BUSINESS COMMUNITY Banking these days Credit has tightened. Banks aren't lending. It's tough out there. Small-business owners have been hearing all that for nearly two years. That's old hat. But have you also heard that banks' practices are changing? That they've gone back to the 1980s model of lending — the one adopted after the last big recession? That lenders, who focused mostly on collateral during the go-go '90s, are now concentrating on the good old 5 c's: cash flow, collateral, capital, character and conditions? Talk to Eagan bankers today, and their refrain is the same: "Everyone's focusing on the fundamentals," says Bill Swanstrom, president of Minnwest Bank, Eagan. "The bank is looking at busi- nesses and saying, 'We've got to manage our credit, and you've got to manage your credit." In other words, he explains, businesses must be as focused on their receivables as a bank is on collecting its loan payments. "For too many years, things were too loose," says Karen LaBate, assistant vice-president, Business Banking, Associated Bank, Eagan. "Constraints weren't put in place, I JMB"' Swanstrom, resident of innwestBank,Eagan Karen LaBate, assistant vice president, Business Banking,Associated Bank, Eagan &I things were inflated. Everyone was living the good life and thought it would keep going." Two years since the bottom fell out, obviously, that's not the case. So what does that mean for businesses today? First, it means banks increasingly have been offering workouts, whereby business owners meet loan commitments by satisfying altered payment terms. While Swanstrom believes that the number of workouts have likely hit their peak, many businesses continue to move through the process. Facing a workout? "My advice would be to show great character, be forthright and don't expect the bank to come up with all the solutions," Swanstrom says, adding that often a business owner doesn't offer the whole picture to his or her banker and may even be hostile. "The bank really holds the future of the business in its hand," he says, "So it's important to be honest and cooperative so the two can work together." continued on page 2 Fourth Quarter 2010 JOURNAL OF THE EAGAN BUSINESS COMMUNITY Women execs provide hope for tomorrow Opportunities to volunteer rarely relate to work lives. Hope for Tomorrow presents one of the rare exceptions. The 13 -year-old local organization invites female executives to mentor junior -high girls in the south metro, including Eagan. Among the dedicated volunteers is Cindy Johnson, president of CL Johnson Consulting and former president of the Dakota County Regional Chamber of Commerce. "If you want to make a difference in a young girl's life, Hope for Tomorrow is great," says Johnson, who began this fall her fourth year as a volunteer. "It's really a positive experience to see the girls who are shy then begin talking, contributing and bringing up ideas." Prepping for another Hope for Tomorrow session are mentors Ruthe Batulis (left), president of the Dakota County Regional Chamber of Commerce, and Cindy Johnson, president of CL Johnson Consulting. Banking these days continued from page 1 Second, banks have begun to grant loans again. "Borrowers are more educated today than they were," says LaBate, pointing out that business owners know they can no longer expect a loan as was true even a few years ago. She also notes that by working at a small bank — "There's no 800 number, no handing off" — she is able to become a strategic partner of her business clients. Need a business loan? To begin, she advises offering a complete financial package — tax returns, budget, a plan and more. Among the businesses to which her branch has been able to make loans in the past six months are a 2 Eagan Business NEWS "We learn as much from the girls as they learn from us." — Karen LaBate, Hope for Tomorrow mentor Participants are selected by principals and guidance counselors, who choose young women based on their need for positive female role models in their lives. "I remember what it was like to be in eighth grade," says mentor Karen LaBate, assistant vice president, Associated Bank Minnesota in Eagan. "Had I had a professional woman to talk with, listen and learn from, that would have been fabulous." Both Johnson and LaBate volunteer at Metcalf Junior High, where nine mentors were paired with nine young women in October. Ten more mentors and girls were paired at Dakota Hills Middle School. The pairs meet monthly to discuss such topics as careers, college and more. Last month, a speaker from 360 CommunitiesTm addressed the entire group about bullying and self-esteem. "The girls talked about taking the high road — about how they must stand up for others," says LaBate. "I'm so impressed by these young ladies. They're making great choices and they're so smart." Adds Johnson: "Sometimes people do volunteer work and never see the impact. With this, you directly see the impact." To learn more or to get involved, visit www.hopefortomorrowmentoring.org. Or contact Ruthe Batulis, director of the Dakota County Regional Chamber of Commerce at rbatulisodcrchamber.com or call 651-452-9872. ■ specialty trade contractor, an auto repair shop, and home improvement businesses. "Our first stop is to use a Small Business Administration loan, which gives the bank some protection against risk," says Swanstrom, noting that SBA loans are the preferred financial vehicles at many banks these days. Both Minnwest Bank and Associated Bank are SBA -preferred lenders. Of course, even if all is are crossed and all is are dotted, not every business owner can get a loan; in fact, roughly half the small businesses applying for credit are denied, according to a study by the Federal Reserve Bank of New York. That's especially true among businesses hit hardest during the recession. Restaurants, recreational facilities, and JOURNAL OF THE EAGAN BUSINESS COMMUNITY Riding the wave As the economy plunged, the receivership business swelled. The vast majority of businesses don't welcome receiverships. Not so for JBL Companies. Twenty years ago, Jeffrey Larson, president of the Eagan - based company, happened into receiverships, a form of bankruptcy in which a company can avoid liquidation by reorganizing with the help of a court-appointed trustee. He had begun his company as a property management firm, but when asked whether he could manage a property that had been foreclosed on by a financial institution, Larson said yes and, thus, receiverships were added to his company specialties. "When we first got into receiverships, we were doing five to six businesses — each taking six to nine months. That was a good year," says Larson. "Now we're doing 50 receiverships a year, each taking one to three years. And we're looking at five to six receivership or forbearance opportunities each week." Obviously, the economic downturn has been good for one division of JBL Companies. "Everything's cyclical," says Larson. Back in 1995, JBL's real estate and operational businesses were surging. "The last few years, that's not been true," he says, explaining the ups and downs of his business. Instead, while those divisions have contracted, JBL's Special Assets division, which handles receiverships, has been growing since 2007. As a receiver, Larson serves as a court-appointed administrative officer who manages properties that have been foreclosed on by financial institutions. JBL provides monthly reports that include profit -and -loss statements, cash receipts and disbursements, statements of taxes, aging reports of liabilities and receivables, operational reports, insurance claims and more. A neutral party, Larson is responsible to the court and not to the lender. car dealerships are among the entities most hard pressed these days to find lenders. Yet, even if a business is turned down for a loan initially, that's not the end of the road, says LaBate, explaining that she often counsels business owners to refine their plans or she may put them in touch with accountants or attorneys. "Just because we can't do a loan today doesn't mean we can't do it in the future," Swanstrom agrees. "We can help business owners with their plans. We can put them in touch with SCORE, a small-business counseling service. There are lots of ways to move forward, and we're passionate about working with small businesses." ■ 2010 Fourth Quarter "We ensure properties are maintained in the best possible condition, both physically and fiscally," says Larson, adding that the conscientious management of these properties keeps them operating at the highest possible level, which makes them desirable to potential buyers. Similarly, JBL Special Assets also conducts forbearance agreements. Unlike a receivership, in this situation "a borrower feels like they haven't yet lost the battle." JBL is responsible to the lender and is brought on to run the business. Sometimes JBL employees run a company; sometimes JBL selects a core group from within the struggling company to take charge; and other times JBL hires a new team to run the business. Additionally, banks often hire JBL to serve as its OREO, or Other Real Estate Owned, department; this requires JBL to determine how best to deal with such assets as a piece of raw land, a commercial property or a cabin. "There are a lot of Johnny-come-latelies to this business," says Larson, explaining that new businesses want to ride the reces- sion's wave of receiverships and forbearance agreements. But because it's an arena that demands experience and knowledge, JBL continues to be among the area's most sought-after firms. Larson notes that the receivership uptick won't continue — and he knows that for many businesses, that's a good thing. "At JBL, we look to maximize opportunities and watch the barometers of banks and our clientele. We ask, 'What's your economic climate?' so we understand what's next." ■ EBN is printed on paper which contains a minimum of 10% post consumer fiber. Eagan Business NEWS 3 City of Evan 3830 Pilot Knob Road • Eagan, MN 55122 Editor Karin B. Miller, Working Words, Inc. Designer Brent Kastler, Kastler Art & Design Send comments and story ideas to EBN@cityofeagan.com. Briefly • BUSINESS: On Nov. 18, Lockheed Martin announced plans to close its Eagan facility by 2013. The defense contractor says it hopes to transfer about 650 of its 1,000 employees "most engineers" to its Owego, N.Y., San Diego, Calif., and Manassas, Va., locations. Look for more coverage of this news in future issues of EBN.... Six member businesses of the Dakota County Regional Chamber of Commerce received Survive and Thrive Business Awards in November. Judged on a variety of criteria, including challenges met and overcome, opportunities gained and strategies created to thrive into the future, the 2010 winning organizations included Cerasis, a freight -consulting company; CF Industries, a global leader in fertilizer manufacturing and distribution; Eagan 4th of July Funfest, a volunteer -driven nonprofit; Fairview Ridges Clinic - Eagan; Medi -Car Auto Repair, a full-service automotive maintenance and repair business; and Velocity Telephone - Eagan, a telephone, data and internet provider.... Archetype Signmakers of Eagan fabricated environmentally sustainable signs for Macalester College's new Markim Hall, helping the college earn LEED Platinum status.... Eagan's Biotel is again the target of a merger with Pennsylvania -based CardioNet.... Eagan -based K2 Logistics has teamed up with Lou Nanne, famed Minnesota hockey coach, to market his autobiography, A Passion to Win. • GOVERNMENT: A ribbon -cutting ceremony celebrated the opening of the new 600,000 -square -foot USPS St. Paul Processing & Distribution Center in Eagan in late October. More than 900 employees process more than 6 million letters and 500,000 4 Eagan Business NEWS Standard U.S. Postage PAID St. Paul, MN Permit #7732 Celebrating at the Dakota County Regional Chamber of Commerce's 2010 Survive and Thrive Awards are (front row, from left) Meghan McDaniel, Koch Companies Public Sector and 2010-11 Dakota County Regional Chamber of Commerce; Ruthe Batulis, Dakota County Regional Chamber of Commerce; Debi McConnell, Medi -Car Auto Repair; Michael Ferber, Eagan's 4th of July Funfest; Dawn Baddeley, Fairview Clinic - Eagan; Katie Holley -Carlson, Fairview Clinic - Eagan; Steve Ludvigson, Cerasis, Inc.; Jim Hickle, Velocity Telephone, Inc.; and (back row, from left) Brent Cory, Eagan Convention and Visitors Bureau; Scott Dohmen, CF Industries, Inc.; and Lou Pappas, Fairview Clinic - Eagan. magazines, newspapers and large envelopes a day.... Eagan's City Council approved a planned development amendment to allow auto repair and service at Discount Tire at 3575 Pilot Knob Road.... During 2010, more than 70 businesses and organizations, plus numerous individuals, donated 345,874 pounds of food for the Eagan Sesquicentennial Food Drive. To join them, visit www.eaganl50.com.... The Minnesota Appeals Court heard both sides of a case regarding the Cedar Grove Redevelopment District on Oct. 5; a decision is expected in 90 days. ■