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2012-06-01 Eagan Business NewsSecond Quarter 2012 Vol. 11 No. 2 Business ews • JOURNAL OF THE EAGAN BUSINESS COMMUNITY Restaurants welcome business -friendly rules and regs Perhaps you're a regular at Panera Bread at Promenade Place, picking up Wednesday morning bagels for coworkers or dropping by for leisurely Sunday mornings with family, indulging in croissants. Well, don't look now, but that casual restaurant is becom- ing a fast-food eatery. What's changing? Panera is simply adding a drive-through. "Clearly, today Panera is a casual restaurant," says Mike Ridley, City Planner for Eagan. "But when drive- through service is added, the question is, will the new regulations define it as a fast-food restaurant? Yes, they will." A Panera drive-through will likely please many hungry, on -the -go patrons like William Fairbanks, served here by Janet Schueller. It will also change the restaurant's classification from "casual" to "fast food." m� While restaurant categories make no difference to customers, categories clarify expectations for city officials, restaurant owners and developers. Previously, Eagan restaurants fell into two categories, "Class I, which was more formal, sit-down restaurants, and Class 11, which was more typically a fast food type," explains Ridley. "Today, it's more and more difficult to fit new restaurant concepts, say Chipotle and Noodles and Company, into one of those two categories." In addition, old city code defined restaurants differently than Class I and Class 11, which made it extra challenging for everyone involved. Now that's all changed. In May, the City Council discarded the two classes of restaurants, redefining and expanding the list of restaurant types. Now, there are four types: full-service, casual, fast food and delivery/take out. Existing restaurants are unaffected, but "when restaurant owners and developers are doing legwork to determine the best location for a new restaurant, city code will be much clearer," Ridley explains, adding that while fast-food restaurants must participate in a public -hearing process, alcohol -free casual restaurants do not have to take that step. Alcohol licenses easier to get, too In addition to changing restaurant definitions, the City Council also modified alcohol license rules. Now a restaurant no longer needs to earn 50 percent of its revenues from food continued on page 2 Second Quarter 2012 Restaurants continued from page 1 sales or seat 50 guests at a time to obtain an alcohol license. JOURNAL OF THE EAGAN BUSINESS COMMUNITY "At the end of last year, we discovered three Eagan restaurants did not meet the requirements of the 50 percent rule," says Christina Scipioni, City Clerk. "We wondered if the old requirements still met the needs of the community and the expectations of the City Council We brought these requirements to the Council for review, and they chose to make these business -friendly changes." Previously, in order to obtain an on -sale wine and/or beer license, a restaurant not only needed to satisfy the 50 percent food -sales and 50 -seat requirements, but it needed to provide reusable dinnerware and partial meal service by wait staff. No more: Now a restaurant categorized by the new "casual" definition can obtain a wine and/or beer license if it meets new requirements. For a beer license, there is no seating minimum; for a wine license, the State of Minnesota requires at least 25 seats. The State also requires at least 30 seats for Sunday on -sale alcohol licenses. "Especially for the casual restaurant, the ordinance amendment brings us more in alignment with what other cities are requiring," says Scipioni. According to the new definition, a casual restaurant is "an eating facility where customers place their order at a counter and either the customer takes the food/beverage to a table or wait staff serves the food/beverage at the customer's table for on -premise consumption. Accessory use may include take-out food service. No drive-through service is provided." If you own a restaurant and are interested in pursuing an alcohol license, please contact the City Clerk's office at 651-675-5034. ■ Q&A What skills are the hardest to find in potential employees? Jackie Chase Senior Vice President, Human Resources, Prime Therapeutics Prime hires a number of different profes- sions, but we have the biggest challenge finding qualified applicants for IT positions due to the shortage of available IT talent in the Twin Cities market. Attracting good technology profes- sionals is key to our ability to serve our members, and we considered a number of locations outside of Minnesota but found the best talent pool here. Prime has been flourishing in this tough economy to the point where we've been hiring, on average, 50 to 60 new employees per month, including IT positions, business analysts and pharmacists. Diane Kaufman Senior Vice President, Global Human Resources, Ergotron ' Finding the right people has been significantly strengthened with Ergotron's "People Mapping" program, making the right hire much less difficult. Ergotron relies on our own great employees to find potential new employees. Much more than a referral program, 2 Eagan Business NEWS People Mapping is part of the company strategy and culture. When we need a skill set for a specific position outside of our existing talent, we use this networked database of known talent. Compared to past years, our hiring time is under 30 days and our turnover rate has been reduced significantly. The numbers, plus our productivity and performance, demonstrate our success. We tell others: Use your own outstanding talent to find future talent. Jeff Zibley General Manager Catallia Mexican Foods, LLC Important factors we look for include being ti a team player, focusing on satisfying and meeting customer expectations, attention to details, problems solving, and an interest `" ;' in continuous learning. These are important skills and some of the more difficult skills to find Don't miss the next issue of E -Biz Subscribe to E -Biz: The Online Journal of Eagan Business News for timely business features, news and information relevant to Eagan businesses and business leaders. This online newsletter augments our printed publication, Eagan Business News. To receive E -Biz in your inbox, visit www.cityofeagan.com/EBN JOURNAL OF THE EAGAN BUSINESS COMMUNITY Is your business (nearly) fireproof? Most business owners, like most homeowners, never think a fire will happen to their properties. Unfortunately, that's not the case. Just ask restaurant owners Rick Casper of Casper's Cherokee Sirloin Room or the Ansari family of Ansari's Mediterranean Grill & Lounge. Both experienced ravaging fires last year; thankfully, neither fire resulted in loss of life, and both restaurants have reopened, welcoming back loyal customers — albeit months later. "In this day and age, everything is so sensitive," says Eagan Fire Marshal Darrin Bramwell. "Business owners say sometimes if you're even down for a day, it can be devastating." Bramwell has worked with Eagan's Fire Department for nine years, four of them as an inspector, focusing on existing buildings. In his new position, he spends more time on new buildings and remodels, working with builders and contractors. "I understand with existing businesses that business happens and habits start," he says. "With new busi- nesses, we can help them establish good habits." Second Quarter 2012 Bramwell welcomes calls from Eagan business own- ers and is glad to make onsite visits and offer advice. "Don't hesitate to call," he says. "We're here to work with you." He notes that business owners want to do what's expected of them. "When we write up correction orders — maybe an exit sign light is out or a sprinkler system hasn't gotten its annual inspection — we give a minimum of 30 days to correct. Most businesses are responsive and make corrections in a couple of days." Bramwell also appreciates when business owners moving to Eagan contact him. "We help them understand storage arrangements, maximum allowable quantities of hazardous materials and other Minnesota Fire Code issues." In the case of Ansari's, the fire broke out above its sprinkler system and sprinklers did little to help. In contrast, Casper's sprinkler system helped prevent the fire from gutting the business. "We've had some great sprinkler saves," says Bramwell, who calls sprinklers "very popular among business owners." At a warehouse on Apollo Road, "some flat cardboard stock was piled too close to radiant heat and started the pallet on fire; the sprinkler system controlled the fire and put it out. In another case, at a mattress store, a light fixture broke and hot glass fell on a mattress, starting a small fire, but sprinklers put it out by the time we got there." To improve your business's fire -prevention strategies, Bramwell recommends visiting the City of Eagan's website for general information on prevention and ordinances, City of Eagan's Facebook page to interact with staff, and the State Fire Marshal's website, https://dps.mn.gov/divisions/sfm, for fire codes, checklists, programs and more. "It's a wonderful resource," he says, "providing a wealth of information for the public and for fire marshals." ■ Basic questions to ask: • Are your exits clear of obstructions — both for employees and firefighters should a fire arise? • In the winter, has snow been cleared from emergency exits? • Are batteries in emergency lighting in good working order? • Is storage kept at the proper distance — from 18 inches to three feet, depending on facility — from sprinkler heads? • Do you have non -water-based solutions, i.e. inert gases and chemicals, also called clean agents, to extinguish fires in computer rooms, electrical rooms, generator rooms, etc.? • Do you have proper and well-maintained receptacles for cigarette disposal? ® EBN is printed on paper which contains a minimum of 10% post consumer fiber. Eagan Business NEWS 3 City of Eayn 3830 Pilot Knob Road • Eagan, MN 55122 Briefly • PEOPLE: Atina Diffley shares her organic farming experiences in Turn Here Sweet Corn: Organic Farming Works (University of Minnesota Press); she and husband, Martin, owned and operated Gardens of Eagan for more than 20 years.... Blue Cross and Blue Shield has made several new appointments: Scott Johnston, vice president, associate general counsel and assistant secretary; Lori Nelson, vice president of network management; and Jamie Rice, senior vice president, chief financial officer.... Eagan Realtor Melanie Willy was featured in an episode of HGTV's House Hunters this spring. • BUSINESS: Eagan -based Blue Cross and Blue Shield of Minnesota will pay back state and federal governments $9 million because of a cap on health plan profits during 2011.... Eagan's DeCare Dental plans to double the size of its Gilbert, Minn., dental benefits facility and add up to 120 jobs.... Emergency Physicians Professional Association plans to open "The Urgency Room," a combination urgent care clinic and emergency room, at 3010 Denmark Avenue this fall.... Gopher Resource provided compost for the YMCA's new community vegetable garden in Eagan, while Thomson Reuters provided assistance with a tractor, rototiller and fencing; vegetables grown here will be distributed by Eagan Resource Center..... Liberty Property Trust, based in Pennsylvania purchased one of the Eagan Pointe Business Center buildings — a 117,000 -square -foot facility at 3169 Dodd Road — for $8 million from American Realty Advisory.... Eagan's City Council approved a 4 Eagan Business NEWS Standard U.S. Postage PAID TWIN CITIES. MN Permit No. 4902 plan by Minnetonka -based Oppidan to redevelop a vacant gas station and car wash into a retail center (at Rahncliff Road and Rahncliff Court) with four yet -to -be -named tenants.... To celebrate 25 years in business, Sovran, a technology and services provider, will host "TechFest 2012: Time Capsule" on Thursday, June 14, at 1 p.m., at its Eagan headquarters; to register, visit www.sovran.com. • GOVERNMENT: Tom Hedges, who has served Eagan for 35 years as city administrator, was one of two individuals named communicator of the year by the Minnesota Association of Government Communicators. "It's truly an honor to be recognized for one's life work," Hedges told the Pioneer Press. "My career has been dedicated to open communications with residents and the media."... Business -focused legislative update — signed bills: a bill authorizing a new $975 million Vikings stadium; a $496 million public works bonding bill that includes $44 million for restoration of the Capitol plus other state-owned buildings; a bill making any settlement agreement that includes a public -employee payout available to the public; a bill that speeds up state permitting to make it easier for companies to quickly build or expand operations; a bill that gives developers more flexibility to build near wetlands; and a bill that requires independent third -party audits of HMO health plans beginning in 2014. Vetoed bills: a scaled-down tax bill benefiting businesses; a bill to lower, then phase out, state business property taxes; a bill allowing the sale of powerful fireworks in Minnesota. ■