10/02/2018 - City Council Human Resources Committee
HUMAN RESOURCES COMMITTEE MEETING
TUESDAY, OCTOBER 2, 2018
8:30PM
(OR IMMEDIATELY FOLLOWING THE CITY COUNCIL MEETING)
1ST FLOOR CONFERENCE ROOM
AGENDA
I. AGENDA ADOPTION
II. HIRING PROCESS FOR COMMUNICATIONS DIRECTOR
III. OTHER BUSINESS
IV. ADJOURNMENT
Director of Communications and Engagement Timeline and Process for Hiring
Tuesday, August 21 Council accepts retirement and authorizes hiring of position
Tuesday, October 2 City Council HR Committee reviews position profile and job
description
Monday, October 8 Post job
Friday, October 26 Deadline for submission of application material
Friday, November 9 Select and invite applicants to first round interview
November 14 and 15 First round interviews (Panel: Dave, Dianne, Lori, Andrew)
(Wednesday and Thursday)
Wednesday, November 28 2nd round conversation by SMT/Communication staff/Line staff
teams to recommend 2-3 finalists
Tuesday, December 11 City Council Workshop to interview finalists
Tuesday, December 18 City Council approves hiring
Monday, January 14, 2019 New Communications and Engagement Director starts
Eagan is excited to hire a visionary, inclusive,
and passionate communicator. As Director of
Communications and Engagement, you will lead a
professional team of staff who rally around community
engagement, education, and showcasing Eagan as both
a destination and a truly fabulous place to call home.
Salary Range: $111,015 - $140,630
BE A PART OF TEAM EAGAN
DIRECTOR OF
COMMUNICATIONS
AND ENGAGEMENT
NOW HIRING
THE POSITION
THE DEPARTMENT
DIRECTOR OF
COMMUNICATIONS
AND
ENGAGEMENT
COMMUNICATIONS
COORDINATOR
STRATEGIC &
DIGITAL MARKETING
SPECIALIST
EAGAN TELEVISION
FIELD PRODUCTION
COORDINATOR
EAGAN TELEVISION
EXECUTIVE DIRECTOR
EAGAN TELEVISION
OPERATIONS
SUPERVISOR
EAGAN TELEVISION
PROGRAMMING
COORDINATOR
Lead the communications department
with a style that promotes collaboration,
vision, exchange of ideas, and a strong
sense of community
Be the director of the “newsroom” for
the City—Serve as the point person for
media & public relations, proactively and
creatively share information and stories
Oversee the successful formation and
execution of department goals, budgets,
and capital improvements while carrying
out the values of the City of Eagan
Collaborate with staff and community
to develop strategic communication and
engagement opportunities that respond
to the changing needs of our population
Manage an offsite team of professional
staff at Eagan Television; work together
to grow uses of public television
Execute an integrated
communication and
marketing plan regarding
the City’s brand, services, and mission
Embrace a multi-platform approach
to communications and engagement,
including the use of social media and
oversight of a well-designed website to
provide a positive user experience
Lead the City’s overall marketing
efforts, while supporting, inspiring,
and innovating the marketing and
communication efforts across all
departments, particularly as they promote
enterprise operations, programs, etc.
Be a strong presence in the community,
cultivating relationships with external
partners and stakeholders
Primary responsibility include:
Home to over 65,000 people, Eagan is conveniently located in the Twin Cities metro area, near both
Minneapolis and St. Paul. The community has a strong tax base and is home to over 2,300 thriving
businesses, including major corporations like Thomson Reuters, Ecolab, Blue Cross Blue
Shield, and the Minnesota Vikings.
The City operates under a Council-Administrator form of government, employing
250 regular full-time employees, and up to 400 seasonal and part time employees.
Eagan prides itself on exceptional customer service. The City places a high value
on responsiveness to citizen needs within established fiscal parameters.
Regarded as a great place to live, work and play, the City enjoys a
stable workforce with experienced and professional staff.
Eagan has an exceptional quality of life, with 350 lakes and ponds and 56 city parks.
Additionally, Eagan offers 130 miles of walking trails and over 1,300 acres of parkland.
Among the many wonderful park amenities includes the popular Cascade Bay
Waterpark, along with a challenging disc golf course and unique dog park. Eagan’s
residents and those working in Eagan enjoy fantastic community events, including
a weekly farmer’s market with live music. Eagan is consistently ranked by Money
Magazine, and recently by USA Today, as one of the best cities in America to live.
The City recently embarked on a 20-year community vision called
Eagan Forward. The effort was initiated by the City to create an
inclusive, candid process to give Eagan an opportunity to address
its challenges, engage new leaders, assess the trends impacting the
region, and identify a new vision for current and future residents.
Residents and those who work in Eagan offered thousands of ideas.
Community study groups, the City Council, and City staff worked in partnership
to determine how to make the vision a reality for Eagan’s future. The updated
Comprehensive Guide Plan includes many suggestions from Eagan Forward. Likewise,
as a team of employees, we are embracing the vision of Eagan Forward: Make Eagan
America’s Best Place to Live. We are focusing on the following strategies to achieve
that vision:
THE COMMUNITY
EAGAN FORWARD
Eagan is a place for
all people.Eagan is a healthy city.Eagan is creative
and innovative.
Eagan is a destination
community.
Eagan has an
updated brand.
Eagan uses citizens to
put the plan to work.
To apply for this position, please visit the City
website at: www.cityofeagan.com/jobs
The complete job description about this fantastic
career opportunity is available online.
Along with completing the online application, you
will be asked to upload a letter of interest, resume
and three professional references.
The City of Eagan is an equal opportunity employer.
Some photos used in this publication courtesy of: Abby Blumhardt, Rick Graves, Al Kiecker, Karin Miller & Sue Olson.
TIMETABLE
October 26, 2018
Deadline for
Applications
Mid to late November
2018
First and Second
Interviews
December 11, 2018
Council Interviews
Finalists
January 14, 2019
New Communications
and Engagement
Director Starts
TO APPLY
POSITION DESCRIPTION
POSITION TITLE: Director of Communications and Engagement
DEPARTMENT: Communications
ACCOUNTABLE TO: City Administrator
FLSA STATUS: Exempt, Level 19
POSITION SUMMARY:
The role of the Director of Communications and Engagement is to provide for the oversight and
operations of the Communications Department, which provides direct services to the community and
support services to other departments within the City.
Key Roles:
• Lead the City’s Communications department, including Eagan Television
• Oversee the promotion and integrity of the use of the City’s brand and logos
• Lead the City’s marketing initiatives and support complimentary marketing efforts across City
facilities and programs
• Convene City partners, residents, and stakeholders to promote community engagement
• Serve as public relations spokesperson for the City & facilitate media coverage
• Cultivate Thomson Reuters & ETV media partnership
• Supervise cable franchise relations and negotiates contractual agreements
• Oversee media platforms; including social media, news media, City W ebsite, and printed
materials
ESSENTIAL POSITION FUNCTIONS:
Operations, Management and Administration:
1. Evaluates, plans, manages, directs, leads and coordinates the ongoing development for the
communication and engagement needs of the City.
2. Provides strategic communications related recommendations to the City Administrator.
3. Directs, evaluates, and oversees the following divisions and/or responsibilities of the Department:
• Communications Division
• Eagan Television (ETV) operations
4. Ensure the City has appropriate and understandable policies in place governing social media, the
City’s Website, and any other communication platforms utilized within the organization
5. Seeks out vendors and consultants to enhance internal and external communication related
services.
Supervision and Human Resource Management:
• Effectively supervises, plans, assigns, and directs the performance of department employees.
This position has the authority to hire, train, evaluate, and discipline the Communications team
in a manner that is motivating and develops their full work potential
• Directly supervises the positions of ETV Executive Director, Communications Coordinator, and
Strategic & Digital Marketing Specialist; indirectly supervises a staff compliment of up to 20 part-
time employees
• Serves as a team-player and resource, by partnering and offering internal communication
service to City leadership and departments
• Communicate City-wide efforts and happenings, as appropriate, to the Communications team
Budgeting and Financially Related Activities
• Accountable for the timely preparation, implementation and appropriate fiscal management of
the annual budget for the Communications Department, including Eagan Television
• Identifies financing methods for projects and operational funding in conjunction with the Finance
Department and City Council; oversees the initiation of communication and engagement-related
grant proposals, and other unique or non-traditional funding sources
• Oversees and/or authors Request for Proposals and other related bid proposals for vendors
• Selects, evaluates and manages professional consulting and support services provided to the
department
• Oversees contract administration and project management to ensure accountability and
appropriate stewardship of the funds
Engagement & Branding
1. Establish and maintain positive working relationships with City employees, elected and appointed
officials, and citizens.
2. Oversee marketing of the City while working in partnership with other departments to market and
promote enterprise operations, programs, etc.
3. Oversee and lead efforts to execute a broad-spectrum, integrated communication and marketing
plan regarding the City’s brand, services, and mission.
4. Oversee public relations and serve as the point person for media, proactively and creatively
sharing information and stories.
5. Facilitate the City’s outreach efforts to maximize community engagement opportunities.
6. Embrace and understand the multiple social media platforms and Website systems available to
the City.
Other Duties as Assigned
1. Works collaboratively with the City Administrator and elected officials to create speeches and
presentations
2. Works closely with the City Administrator on administrative projects as assigned
3. Serves on the City’s Senior Management Team
MINIMUM QUALIFICATIONS:
1. Bachelor’s degree in journalism, communications, marketing, public relations, or multimedia
related field
2. Five to seven years’ experience in public relations, journalism, community engagement or
another communications field
3. Five or more years of supervising a team of employees
4. Valid MN driver’s license and ability to independently drive in the course of performing City of
Eagan- related duties
DESIRABLE QUALIFICATIONS:
1. Master’s Degree in journalism, communications, public relations or multimedia related field
2. A demonstrated pattern of successful interaction with a senior leadership team, governing board,
and external constituents
KNOWLEDGE, SKILLS AND ABILITIES/ PERFORMANCE EXPECTATIONS:
• Significant knowledge and practical use of technology used for marketing and communications
purposes
• Superior written and oral communication skills, including the ability to communicate complex
information to audiences in a concise and compelling manner
• Ability to lead and develop a team of seasoned, professional employees
• Practical and technical skills with social media platforms to the extent necessary to evaluate and
make recommendations for future applications
• Ability to collaborate and partner with other staff and departments to ensure a positive
experience for our customers
• Ability to execute comprehensive master or strategic plans that are intentional, productive and
realistic that are results-oriented and achieve outcomes that meet the City’s short and long-term
goals, including high quality services to the citizens
• An understanding of the functionality and back-ends of Web-based communications systems
• Working knowledge of SharePoint or other platforms for internal communications
• Knowledge of strategies and approaches to best engage the community in external efforts and
City staff on internal efforts
• Be comfortable engaging with a wide variety of community members, stakeholders, and
partners.
• Demonstrate political savvy and awareness of issues that could impact the City
CHARACTER TRAITS
1. Independent, hardworking, and self-directed
2. Creative, innovative, and takes initiative
3. Clear, authentic communicator who is an approachable team player
4. Strong sense of honesty and integrity
5. Positive, engaged, and demonstrates a sense of humor
6. Dependable and builds consensus
7. Adaptable and enjoys new approaches in an ever-evolving industry
8. Possess emotional intelligence; enjoy and thrive in a collaborative environment working with
other people
WORK ENVIRONMENT/REQUIREMENTS (With or without ADA related accommodations):
1. Working Conditions:
• Primarily in a professional office setting with many meetings inside and outside City
facilities. Attendance is expected at various meetings during a typical work day as well
as at evening and other off-hours meetings.
• At times activities can be stressful due to deadlines and workloads.
2. Physical Demands/Requirements:
• Ability to operate computer, copier, and telephone independently.
• Ability to speak intelligibly, hear, read and see.
• Ability to drive a car independently for business purposes.
3. Work Hours and Schedules:
• Position is FLSA exempt and includes early morning and/or late evening meetings.
4. Ability to perform all Essential Position Functions under the Work Environment/Requirements as
described.
Created: 09/17/18 DEM and LPW