10/29/2019 - City Council SpecialSPECIAL CITY COUNCIL MEETING
TUESDAY
OCTOBER 29, 2019
5:30 P.M.
FIRE STATION #2 (1001 STATION TRAIL)
AGENDA
I. ROLL CALL AND ADOPTION OF THE AGENDA
II. VISITORS TO BE HEARD
III. CITY COUNCIL AND SENIOR MANAGEMENT TEAM DISCUSSION
IV. OTHER BUSINESS
V. ADJOURNMENT
EAGAN
City Council Retreat
October 29, 2019
5:30pm
Fire Safety Center -1001 Station Trail, Upper Conference Room
5:00-5:30pm Dinner
5:30pm
1. Council and Staff Conversation about the Year(s) Ahead
2. Other Discussion Topics:
a. Public Improvement/Special Assessments (429 Process)
b. Airport Relations Commission
c. Salary Cap
d. City Hall/Police Grand Opening
e. Joint Grant Application with the City of Burnsville for Fire
Department shared services opportunities (Fire District Model)
f. State of the City
g. Council Conversation
3. Adjourn
1 I
th
" ' EAGAN
MEMO
To: Mayor Maguire and City Councilmember Fields
From: David M. Osberg, City Administrator
Dianne Miller, Assistant City Administrator
Date: October 29, 2019
Subject: October 29, 2019 City Council Retreat Overview
A City Council retreat is scheduled for Tuesday, October 29 at the Fire Safety Center
(2nd floor conference room). Dinner will be available beginning at 5pm, and the retreat
will begin at 5:30pm. Enclosed is an agenda for the evening.
Council and Staff Conversation about the Year(s) Ahead
The City's Senior Management Team (SMT) will join the Council for the beginning of the
retreat. Each SMT member was asked to prepare a memo to the Council that speaks to
any of the following:
What key departmental projects/efforts are coming down the road in the next 1-3
years?
• Are there goals you are trying to achieve? If so,
• What are you most proud of in your department?
• Any innovative efforts to highlight?
• Issues or concerns you think the Council should
at night?
name them.
be aware of (i.e. what keeps you up
Enclosed are the memos prepared by each department director or manager. Per the
direction of the Council at your January 2019 retreat, each SMT member is prepared to
dialogue with the Council on issues, projects, etc. outlined in the memos. The team
understands that the Council will lead the conversation and there will not be
presentations by each director as has been done in the past. Rather, this is a time for
you as a Council to discuss the topics of your choosing with the leadership team.
Other Discussion Topics
The following is a list and summary of other topics that have come up over the past
year. Staff would welcome input and direction on the following items:
1. Special assessment 429 v franchise fees
Public improvements, primarily street improvements, completed by the City have been
specially assessed to adjacent benefitting properties for decades. As the Council has
observed for several years, the attendance of the property owners or representatives at
the advertised neighborhood meetings or public hearings for typical street
improvements is extremely limited, if there is any attendance. The process required to
be followed by staff for the utilization of special assessments in accordance with State
Statute 429 is significant as it relates to staff time and effort. Alternative funding
methods are available.
Per the City's Assessment Policy, most of the non -assessable costs included as part of
a specially assessed public improvement are covered by the City's Major Street Fund,
financed by property taxes, or Utilities Funds, financed by utility fees, as warranted.
The Council has the following alternative funding methods available for residents in lieu
of special assessments.
• Major Street Fund/Property Taxes — In preparing the 5 -year Capital Improvement
Plan (CIP), staff provides an estimate of the assessable portion of the proposed
public improvements, primarily street overlays/reclamation/reconstruction. These
estimated assessable costs could be included as part of the annual city budget,
collected as part of the property taxes, and dedicated to the Major Street Fund.
This could initially increase property taxes by $50 to $125 annually. This
additional property tax would remain as long as the City utilizes this funding
method.
• Electric/Gas Franchise Fees — Centerpoint Energy, Minnesota Energy Resources
and Xcel Energy can include additional city fees for the public right-of-way as
part of their utility bills. A number of Minnesota cities have street improvement
costs included on the utility bills of these companies. The costs are identified
separately from the typical utility costs with reference to the city. The costs can
be limited to specific geographical areas or the entire service area within a city.
This could increase utility bills as little as $50 per year or as much as an amount
equal to special assessments over a 5 or 10 year period.
2. Future of the Airport Relations Commission
The Eagan Airport Relations Commission (ARC) was created in 1988, with the
purpose being to advise the Council on aircraft noise and airport policies that impact
or have the potential to impact the community. For the first fourteen years of
operation, the ARC served as the primary body to discuss airport policy issues. The
role of the ARC began to change in 2002, when the MSP Noise Oversight
Committee (NOC) was established. The NOC is comprised of six city
representatives and six airport -user representatives (airlines, business association,
freight, etc.). Over the past 17 years, the NOC has grown more sophisticated in its
expertise and is the go -to policy advisory board for the Metropolitan Airports
Commission (MAC). Assistant City Administrator Miller represents Eagan on the
NOC, and just began her third year serving as the Co -Chair.
Since 2010, the ARC has been meeting 6 times per year rather than the previous 12
times per year. Up until the recent discussion pertaining to changes associated with
CRO, the role of the ARC for several years has been limited to review of aircraft
noise data, on-site tours, and review of policy matters being discussed or acted upon
by the NOC.
The policy question is being raised as to whether there continues to be a need for a
volunteer airport commission in the City of Eagan. The following are options, along
with pros/cons, for the Council to consider:
• Continue with the Commission in its current state with the following rationale:
o Pro: The ARC serves as a local gathering place for residents wishing to
express concerns or recommendations on airport policy changes, which
are then funneled through the City Council.
o Con: There are limited public policy issues for the ARC to influence,
especially given the airport jurisdiction is under the MAC and FAA. This
lack of influence can be frustrating to residents.
• Disband the Commission with the following rationale:
o Pros: The City is represented on the NOC and has policy input on behalf
of the community to the MAC. Eagan residents could attend the NOC
meetings rather than ARC meetings to share input under public
comments. City staff can continue to be a contact for residents expressing
concern about aircraft noise. Also, the MAC has a new Public Relations
division, which provides direct communication to residents (and cities) with
education pieces, updates on runway usage, etc. The City's
Communications staff can share and forward said information to our
community through numerous mediums.
o Con: Public and Commission perception if the Commission ends.
• Change the ARC to an ad hoc committee that meets on an as -needed basis.
• Reduce the ARC meeting frequency to quarterly (possibly as a first step to
determine the impact).
3
3. Salary Cap
The LMC made strides during the last legislative session to introduce several bills to
repeal the salary cap and increase the cap. Ultimately, the efforts were not successful,
and the salary cap remains. Would the City Council like to take a more active role in
advocating for change to the salary cap, and/or would you like the City Administrator to
more actively engage with legislators or the LMC on the topic? It is important to note
that Representative Masin was the Chair of the House Committee that heard this bill, so
engaging more directly with Representative Masin could prove to be an effective
strategy.
4. City Hall/Police Grand Opening
City Hall is schedule to reopen in Spring 2020. Council direction is being sought on
whether you would like the City to host a grand opening event to celebrate the
completion of City Hall and Police.
5. Fire District Model
• Seek Direction on Shared Services/Fire EMS District with Burnsville
1. In 2014/15 the Council approved Eagan to be part of a State of Minnesota
Fire Marshal's Office grant to explore fire shared services ideas with the
Cities of Burnsville, Savage, W. St. Paul and S. St. Paul.
2. Since the completion of the study, Burnsville and Eagan have
implemented several shared services strategies including:
■ New Firefighter training academy (Burnsville, Eagan & South Metro
Fire Departments)
■ Reestablishing the ABLE Training Facility in Burnsville
■ Auto -aid on certain call types
■ Medical direction for Eagan from Burnsville
3. With the change in Eagan's staffing model, Burnsville and Eagan are now
more aligned in our service models except for our EMS response.
■ Burnsville Fire operates their own ambulance service.
■ Eagan has a private ambulance service, HealthEast.
4. The Minnesota State Fire Marshal's Office is offering grants to cities that
have participated in past shared services study's and may now want to
implement some of their findings in to a fire district model.
• The grant application is due in December.
• Staff needs Council direction on the grant application.
4
6. State of the City
Preparation for the 2020 State of the City address will soon be getting underway. Staff
welcomes feedback from the Mayor and Council on the format for the address and any
changes you'd like to see.
7. Council Conversation
In keeping with past practice, an agenda item is included should the Council wish to
have a conversation amongst themselves.
5
. + i /
�1r
EAGAN
MEMO
To: Mayor and City Councilmembers
From: David M. Osberg, City Administrator
Dianne Miller, Assistant City Administrator
Date: October 29, 2019
Subject: Administration Departmental Update
Projects and Efforts we are Proud of Over the Past Year
• Selection and onboarding of a new Police Chief and Director of Communications and
Engagement.
• Leading an organization and guiding a culture where 35% of employees are new or in new
positions over the past two years.
• Overseeing the construction project at Police and City Hall and creating a new culture of
adapting to different ways of working (e.g. multiple work sites, shared work spaces, more
mobile opportunities, digital -focus, etc.)
• Bringing the Eagan Forward strategies to life--
• Eagan is a Destination: conference center hotel, training camp, redesigned movie
theater, comp guide efforts, new restaurants, canine trials and community events,
recreation facility study, etc.
o Eagan is a Place for All People: staff's efforts and training related to race, equity, and
inclusion, an external focus on engaging Eagan's diverse population, new housing
opportunities in the community, and new fee options/programs to increase participation
in parks and recreation programs.
o Eagan is a Healthy Community: bike/pedestrian master plan, addition of pocket parks,
goats eating buckthorn, new multi -unit housing with recreational features (trail
connections, pools, fitness centers, etc.), recycling and organics at City facilities, and
our continued focus on water quality and environmental sustainability.
o Eagan is Creative and Innovative: Art Block 2019, a dog -friendly event, community
engagement with our public safety teams, electric vehicles in the City fleet, new
pickleball/bocce ball complex, etc.
o Updating Eagan's Brand: seeing the consistency of the brand and how it has permeated
into the organization and community
0
Projects, Goals, and Innovative Efforts for the next 1-3 years
• City Hall move in and "onboarding" of the new City Hall—operations, wayfinding, grand opening,
etc. Flexibility and openness to change will be a necessity. We want to maintain and grow the
mobile environment employees have become accustomed to during the remodel.
• Look at DCC operations and the current cost-sharing model. This conversation could blossom into
a greater discussion about relations with Dakota County and the consistent theme of the County
wanting more money on many different partnerships, and Eagan's choice not to be a part of
several JPA efforts.
• More thorough, long-term strategic planning and reflection on Eagan Forward.
o Where are we going? Are we being too reactive?
o Should we hire a strategic planning consultant to assist with a two-day retreat in 2021 with
whomever is on the City Council? The Mayor once suggested we hold long-term vision/plan
retreats every few years.
• Succession planning for several key leadership positions
• Does the Council wish to consider a different method for interviewing and selecting commission
members? Should a change be made so Commission selections occur the same night as the
interview process?
• Seeking guidance from the City Council on certain land use applications that come before the
Planning Commission and City Council to assist staff during early discussions with developers, so
as to minimize the periodic staff uncertainty and uneasiness associated with such conversations
at City Council meetings.
• Changing demographics of City employees and differing expectations—less longevity in positions,
more mission -driven culture, emphasized value of work/life balance, etc.
• Creation of an internal mission and values that align with departmental strategic work plans
• Commit to training our many new supervisors and the next generation of leaders in our
organization.
• Identifying funding sources for future capital projects, including those identified through the Parks
and Recreation Facility Study. Likewise, looking at future funding sources for funds such as
Utilities, franchise fees, etc.
• We will be managing three different elections in 2020. In 2022, we will be redistricting. At that
time, we will review the most efficient number of polling places, given the increasing popularity of
absentee and early voting. We will also evaluate usage of schools as polling places because
school districts have expressed security concerns.
• For the 2020 elections, we are asking election judges if they speak any languages other than
English. Using GIS data, we will schedule the judges in polling places where translation services
are likely to be needed. This is in addition to the interpretation service all polling places have
access to via phone.
• When Laserfiche is fully implemented in 2020, City Clerk and IT staff will begin working with other
departments to further automate processes and document retention.
• The City Clerk, Community Development, and Police are updating our event permitting process
and forms to make the application process easier for users and the review process more efficient.
• To enhance inclusivity, we are providing interpretation service training and feedback sessions for
staff. Communications is working to share the availability of interpreting services with the public.
7
We are seeking to make security a priority in technology and business decisions. The IT team is
developing a more robust and sustainable security program for the City, which will include
employee training, polices/procedures, metric management, etc.
Issues or Concerns ("What keeps you up at night?")
• Community diversity conversation -utilization of the GARE model, support from Council, and
outcomes/reactions after the findings of the officer -involved shooting
• Keeping staff morale high—impacts of the PD/City Hall construction projects and physical
separation of staff; new, less experienced staff replacing long -tenured staff; new supervisors with
limited management experience.
• Should we plan for a Council retreat and teambuilding effort in January 2021?
• Succession planning
• Six labor unions (with the addition of Fire Fighters and Fire Captains); five contracts being
negotiated for 2020.
• Importance of monitoring the City's budget, tax rate, tax base all while retaining the City's bond
rating and financial stability.
• Development of Northeast Eagan and demand on City services
• Legalized sports gambling and the possible impact on Eagan
• Uncertainty on the level of interest the City Council has in creating a Youth Advisory Council. In
the absence of a youth council, is there interest in attracting more youth to our existing advisory
commissions?
• We continue to see escalating costs and staffing demands on Information Technology services in
our increasingly tech -driven world.
• Fear of security breaches on our networks, financial services, etc. (e.g. phishing, ransomware,
etc.)
9
0
EAGAN
Joe Ellickson, 651-302-0731
10/18/2019 3:36 PM
CITY COUNCIL RETREAT PREPARATION MEMO - COMMUNICATIONS
FROM: Joe Ellickson, Communications & Engagement Director, 651-302-0731
TO: Eagan City Council, Eagan City Administrator
RE: City Council Retreat
KEY FUTURE DEPARTMENT PROJECTS:
o Increase in Mobile/Text Notification Capabilities
o We are currently piloting text notifications with the Parks and Recreation
department for a handful of recreational sports leagues. Will begin expanding
the capabilities of the tool to more sports, activities and even more
departments and services. This tool and the capability can be expanded to
serve more external and internal audiences.
o Introduction of a Digital Engagement Tool.
o The City of Eagan has the foresight to invest in engaging our diversifying
community. This was important to the policymakers and leaders that we
added this scope to this department and the director position to further get
community input. In 2021 we will introduce a dedicated digital engagement
tool similar to how Saint Paul, Edina, Minneapolis, Plymouth and many other
communities seek digital engagement. This will help us initiate and quantify
conversations digitally and provide data.
o Website Enhancement and Refresh
o With the introduction of a web and applications developer we will intensify
ongoing enhancements of the website - simplifying some information to be
more relevant to more users. Enhancing and ensuring plain language and
ADA compliance across site and working to simplify the process for staff to
post and update information.
o Tool Integration
o Through the capabilities of the new web and application developer, we will
begin integrating digital applications to make our tools simpler to use and
more efficient for more staff members and the public to use resulting in more
streamlined digital applications.
o Limited English Proficiency (LEP) Initiation
o We will begin sending City communications with language that offers
translation — to make sure our communications are accessible to our diverse
community. Efforts will begin with Spanish, Somali, and Hmong.
o Captioning Integration
o Per our own values, advances in new technology, the desire to connect
information to people with disabilities, and industry best practices for all
populations, we will continue to explore and further integrate captioning into
our digital productions.
o Continual Upgrade of ETV Capabilities
to
EAGAN Joe Ellickson, 651-302-0731
10/18/2019 3:36 PM
o To increase the quality and value of our own productions, and serve the
community, we will continue to upgrade our facilities to stay current. This will
ensure we provide quality equipment, facilities and training for producers.
o Governance Teams — website and digital
o Over the coming years more staff will be engaged, empowered and included
in our website and digital presence and practices. This will include creating
governance teams to create inclusive and bi-directional input, foster a best
practice culture and create training curriculum and standards.
DEPARTMENT GOALS:
The goal of the Communications Department is to provide both internal and external
communications services. These goals include:
• Communicate effectively and proactively with all Eagan stakeholders through
traditional and digital communication mediums
• Provide internal communications consultation, know-how, and implementation
(as appropriate) on an enterprise -wide basis
• To be a forward thinking, innovative team that increases the capacity of all City
departments through communications strategies and planning
• Continually increase the service quality and capacity of the Communications
Department to serve the public, stakeholders of Eagan, and internal clients
• Develop new communications strategies that adjust to the needs and wants of
the public.
Key Performance Indicators and Goals:
r14
EAGAN
DEPARTMENT ACHIEVEMENTS:
Joe Ellickson, 651-302-0731
10/18/2019 3:36 PM
• Experience Eagan — delivered consistently to 29,000 homes.
• Eagan Business News —delivered to 2000+ businesses.
• Creation of Eagan Now — A high quality and timely program that focuses on
providing City news in a digestible manner. After two months the program is already
averaging over 5k views.
• Digital Production Process and Criteria Creation - We are creating processes for
how and when we create digital productions, which in the long term will create
consistency, higher quality work, and eventually efficiencies.
• New Social Media Avenues — We have created accounts for ETV to grow its'
audience which is growing at a rapid pace.
• Live Streaming Capabilities — ETV is now live streaming events digitally — so people
can watch events in more ways.
• Logo and Branding Implementation — Phase 3 of the branding and logo
implementation is complete.
INNOVATIONS:
Digital Engagement - Working with Parks and Rec, we began the digital integration
and marketing of the Master Bike and Pedestrian plan.
Tool Replacement Initiative — with key enterprise partners and a collaborative
initiative model we've began the exploration of new and simplified web tools to help
the public find the information they are looking for and for staff to manage requests
on the back end.
ISSUES, CONCERNS, AND OPPORTUNITIES:
• Adapt and Evolve — Over the coming years, technology, communications
standards, and even the community will change. It is important that as an enterprise
we are able to adjust properly to these needs.
• Enhance Communication Service Model — As an organization, we have an
opportunity to address our current service gaps by creating a service model that
would provide increased communications capabilities and services through an
Enterprise Communication Service model.
• Scope and Nature of Communications Teams Work — The scope, tools,
requirements and number of vehicles has changed and developed rapidly. New
platforms, segmentation and targeting provide new opportunities to connect with
both more diverse and specific audiences, but this also creates more work for staff,
leading to new constraints on capacity, financial resources, and planning.
• Accessibility and Inclusion — As an organization we will need to continue to drive
our efforts to make our services — and communications - accessible to all community
members within Eagan. This will take an investment of time, money, and know-how.
Our current staffing model is stretched and may not be able to invest the proper
time, effort and strategy to ensure we are doing this properly.
1Z
13
♦ % / /
EAGAN♦aim •+i/
Memo
To: Dave Osberg, City Administrator
From: Jill Hutmacher, Community Development Director
Date: October 11, 2019
Subject: 2019 City Council Retreat
This has been a big year for Community Development. Notable changes and progress include:
• $194 million of new permit valuation as of September 30, 2019. Development projects
include Omni Viking Lakes Hotel, Costco, Emagine Theater, Lexington Pointe Senior
Living, Dodd Business Center, and self -storage facilities at Nicols Road and Yankee
Doodle Road.
• Conversion of all paper building plans and property files to digital format.
• Conversion to use of ipads and Plangrid software by inspectors in the field. The use of
the mobile devices allows the inspectors to view the most current version of building
plans, make notes of required corrections on the actual plans, and communicate
accordingly with the contractor during the on-site inspection.
• Recruiting and hiring a new City Planner and an entirely new code enforcement staff.
• Cleaning out 20 years of accumulated paper, plans, reports, and miscellaneous office
detritus and moving seamlessly into our new temporary space!
Over the next year, we are looking forward to:
• High volume of construction activity with projects including Omni Viking Lakes Hotel (to
be completed late 2020), Viking Lakes residential — 1' phase, Fairfield Inn & Suites, the
Preserve of Eagan, Glen Pond Apartments and other potential multifamily projects.
• Accomplishing priorities identified in the 2020 Planning Work Plan (see below).
• Implementation of a Housing Improvement Area at Countryside Villas.
• Drafting a Fair Housing Plan for consideration by the City Council. As described in the
February 1, 2019 Additional, a Fair Housing Policy will acknowledge the City's role in
providing information about fair housing and identify the City's fair housing practices.
Beginning in 2019, the Metropolitan Council is requiring an approved FHP to be a
prerequisite for receipt of Livable Communities funding.
• Continuing business visits to learn about local businesses and learn about what issues
may be affecting them.
• Moving into our permanent, renovated workspace and finalizing the conversion to digital
plan submission and review!
lq
2020 Planning Work Plan
As Planners review plans and respond to customer inquiries, they occasionally notice areas
where the City Code is unclear or inconsistent with current market and development conditions.
Planning staff have drafted a 2020 Work Plan to address some of the Code issues identified by
staff and/or the City Council. Potential 2020 work plan items are:
Review City Sign Code
Businesses use a wide array of temporary signage — interim signs, special event signs, flags
and inflatables. The City Code does not always provide staff with clear direction on regulating
various types of temporary signage. Furthermore, the recent Supreme Court decision in Reed
v. City of Gilbert (AZ) focused on the regulation of sign content, particularly for temporary signs.
Staff suggests working with the City Attorney to review the sign code, evaluate whether it
complies with the recent court decision, and determine whether code amendments would be
beneficial to the City and our businesses.
Parkins Requirements/Fulfillment Centers
The City has experienced increased development of "fulfillment centers" that function differently
than typical distribution centers. Examples include Amazon, Hy -Vee (delivery), and Proozy that
use a direct delivery option for its customers. The use of smaller delivery vans, contracted
drivers and occasionally three work shifts has produced a higher parking demand and more
vehicle traffic than at traditional warehouse and distribution facilities. Staff suggests researching
how other communities are handling the increase of more direct delivery and best practices
being implemented by those communities.
Conditional Use Permit Monitoring
CUP monitoring occurs on a case-by-case basis, primarily in response to a complaint or request
to modify the CUP. Staff suggests proactively evaluating the current status of CUPs to
determine compliance with approved conditions.
Front Yard Averaging for Setbacks
Recently a variance was required for a property on Kyllo Lane that required the property owner
to seek a variance to the "average setback established by the existing dwellings located in the
block". City Council asked if this was an antiquated section of City Code. Staff suggests
researching the section and potentially offering an amendment for Council consideration.
Vehicle/Trailer Parking in Front Yard
Staff has been interpreting the City Code as prohibiting parking of vehicles and/or trailers on
unpaved surfaces in the front yard (the area in front of the front facade of the house). The City
Attorney has recently advised staff that they could not issue violations or citations for front yard
parking because it is not explicitly prohibited in the City Code. Staff suggests an ordinance
amendment to clarify the restriction on front yard parking.
Rental Licensing Program
Rental licensing programs require periodic inspections of rental housing to verify that units
comply with building and fire codes. Previously, the City Council has indicated a reluctance to
adopt a rental licensing program due to concerns regarding cost and interference in the private
market. Yet, the City Council may wish to consider in the future a rental licensing program for
the following reasons:
Page 2
lS
Age of multifamily units. The City has several multifamily developments that are at or
nearing an age when more significant maintenance is necessary. Rental licensing
programs are common in cities with aging housing stock and are used in Burnsville,
West St. Paul, Hastings, Bloomington, Plymouth, Edina, Golden Valley, and St. Louis
Park.
Proactive approach to potential deterioration. If rental units deteriorate, it becomes a
much more challenging problem to resolve. Many years ago, Burnsville faced
significant public criticism and media attention for the condition of some of its
multifamily units.
Equity. Although any rental resident could call and request an inspection for unsafe
conditions, many rental residents may not do so. Some residents may fear losing their
lease and their housing by filing a complaint. Others may fear interaction with
government based on legal status or cultural beliefs about the role of government.
Development of a rental licensing program is expected to take up to two years to research
programs in other cities, allow outreach to and feedback from multifamily property owners,
create or adjust job descriptions, train staff, and budget appropriately. Licensing fees would
cover some or all program costs.
In the event the City Council would like to reconsider adoption of a rental licensing program in
the future, staff would suggest a two-year advance notice to allow adequate time to develop a
program.
Page 3
16
19
Eagan Human Resources:
Challenges for the future and approaches to address such challenges
#1— Workforce Changes:
Turnover - Due to retirements and other reasons for turnover, the City is experiencing a loss of
institutional knowledge and continuity in service delivery. New employees are less knowledgeable and
less skilled in both technical skills and soft skills (communication skills, problem solving)
Retention — overall length of stay is decreasing; meaning turnover rates are increasing. Thus, recruiting,
hiring, onboarding and training is a constant.
From 2018 to 2021, our full-time employee count has, and will increase, from 250 FT benefit -eligible in
2018 to 291 in 2019, to 314 in 2020, and to approximately 327 in 2021.
# 2 - Rising Costs:
Medical Costs— The City's medical claims far exceed premiums collected. The City is locked into a 12%
rate cap through 2021. Effective January 1, 2022, premium costs will far exceed 12%, with a preliminary
estimate from Gallagher Benefits Services that reflects a potential of up to a 30% increase in medical
premiums. Other cost increases include Pre -Employment medical exams, Psychological Exams and Drug
Screenings.
Worker's Compensation Claims — Work related injuries and costs associated with these injuries are on
the rise.
Ancillary Benefits, Employee Assistance and other Perks — these include costs associated with
administering benefits and programs that enhance the employee's work experience, such as Third -Party
Administration fees to manage insurances for both active and retired employees and Quality of Life
programs such as the Employee Assistance Program and other initiatives addressing Wellness and
Safety.
#3 - Heightened Levels of Legal Compliance and Recordkeeping:
New legislation and existing legislation from both the State of MN and the Federal government drive
Human Resources practices. The Employee Handbook has 30 articles out of 48 articles that directly
relate to MN Statute or Federal legislation, with more updates to come. The other 18 articles relate to
City policies. This does not include laws surrounding the City's six (6) collective bargaining agreements.
Keeping these laws and policies "in -check" is not for the faint of heart.
Examples of new legislation include:
• Compliance with additions to MN Statute 181— "Wage Theft Legislation" effective July 1,2019
• Compliance with a new Federal mandate to register with the CDL Clearinghouse, effective
January 2020.
• Revisions to Title VII of the Civil Rights Act surrounding gender related social issues
F6
Goals:
1. To strive for workforce Continuity
2. To address Costs
3. To ensure Compliance
Approaches to:
Continuity
1. Strategically recruit
2. Enhance onboarding and training experience
3. Analyze turnover and length of stay in order to identify and address trends
4. Address performance issues early in an employee's tenure
Costs
1. Leverage insurance carriers to help educate employees how to maximize their benefits
2. Address and Analyze work related injuries for causes and identify prevention strategies
3. Gather feedback from Employees to address work life satisfaction "beyond the paycheck"
Compliance
1. Educate
2. Promote Buy -in
3. Love the Law
Department Highlights & Accomplishments:
1. Purchased and implemented anew Applicant Tracking System
2. Negotiated first contract with FT Fire Fighters and FT Fire Captains
3. Recruited and Onboarded over 30 new full-time employees in 2019
Projects:
1. Convert all Personnel/Employee Files into Laserfiche
2. Revise and update Employee Handbook and create a Benefit Policy Manual
3. Create training curricula for newly hired and promoted Supervisors (Eagan University)
9
Memo
To: Dave Osberg, City Administrator
Dianne Miller, Assistant City Administrator
From: Tom Pepper, Finance Director
Date: October 18, 2019
Subject: Finance Department
The State of the Finance Department is good! In this memo, I want to review recent
accomplishments by touching on three projects we have successfully completed. I also want to
address some of the financial challenges and opportunities the City has ahead.
Projects
Most of the projects we work on in Finance are invisible to the community. That's part of the
internal service nature of our department. Nevertheless, these projects are making a difference to
Eagan:
Implementation of the Tungsten accounts payable automated workflow system a couple
years ago streamlined invoice processing across all departments. Invoices that aren't
received by email are scanned, routed for approval electronically, and digitally stored—
we've gone mostly paperless!
• Moving to a two-year budget process has made a huge difference to the City's many
budget preparers. Not only has it enabled staff and City Council to plan and implement
changes with a more holistic and thoughtful approach, it has saved countless hours of
budget preparers' time across all departments in the off years.
• 2019 was the first year using the Hubble budget module. Hubble, a reporting tool tied to
our financial system, recently developed a budgeting application. Implementation was
successful, and lessons learned will help make the process even smoother next time. Two
additional benefits of the Hubble software:
o We no longer need a summer budget intern to update the volumes of
spreadsheets we maintained under the old system.
za
E AG A N
Memo
To: Dave Osberg, City Administrator
Dianne Miller, Assistant City Administrator
From: Tom Pepper, Finance Director
Date: October 18, 2019
Subject: Finance Department
The State of the Finance Department is good! In this memo, I want to review recent
accomplishments by touching on three projects we have successfully completed. I also want to
address some of the financial challenges and opportunities the City has ahead.
Projects
Most of the projects we work on in Finance are invisible to the community. That's part of the
internal service nature of our department. Nevertheless, these projects are making a difference to
Eagan:
Implementation of the Tungsten accounts payable automated workflow system a couple
years ago streamlined invoice processing across all departments. Invoices that aren't
received by email are scanned, routed for approval electronically, and digitally stored—
we've gone mostly paperless!
• Moving to a two-year budget process has made a huge difference to the City's many
budget preparers. Not only has it enabled staff and City Council to plan and implement
changes with a more holistic and thoughtful approach, it has saved countless hours of
budget preparers' time across all departments in the off years.
• 2019 was the first year using the Hubble budget module. Hubble, a reporting tool tied to
our financial system, recently developed a budgeting application. Implementation was
successful, and lessons learned will help make the process even smoother next time. Two
additional benefits of the Hubble software:
o We no longer need a summer budget intern to update the volumes of
spreadsheets we maintained under the old system.
za
o Most importantly, for the first time all budget managers using Hubble now have
real-time budget vs. actual data at their fingertips all year long. Over the next
year, we'll provide more extensive training of departmental budget managers in
utilizing Hubble reports so they can more readily manage their budgets.
Challenges/Opportunities
Under the umbrella of long-term financial planning, the following areas will be of interest over
the next few years:
• We are in the process of retaining a firm to perform a comprehensive utilities rate study as
planned in the 2020 budget. Our last rate study was completed in 2010. We adjusted the
consultant's 20 -year rate model over the last several years to account for higher than
expected capital needs. We have increased water and sewer rates 3-5% annually;
nevertheless, cash in the fund has dropped from $37 million in 2015 to just under $30
million today. There's a good chance the study will suggest even higher rate increases.
Finance and Public Works staff have discussed the possibility of funding street
improvements by means other than special assessments. The assessment process and
receipting assessment payments requires significant administrative time and expense for
both Finance and Public Works staff. Many cities fund street reconstruction through utility
franchise fees and/or additional ad valorem levies. Changing horses in midstream, so to
speak, is complicated, but other cities have modeled how it can be done equitably.
• As noted in a City Council Finance Committee earlier this year, franchise fee revenues have
dropped to levels that no longer fully support the Communications budget, which has
traditionally been funded by franchise fees. The gap can be covered by franchise fees fund
balance in the short term, but in 3-4 years that well will run dry and additional levy dollars
will be required.
• As areas of the City continue to redevelop in the years ahead, it would be helpful to have a
fund for city improvements/amenities within the development that would not otherwise
be paid by TIF, abatement, or the developer directly. Whether that fund is the existing
community investment fund or a new redevelopment fund, current funding sources may
not be enough to cover potential needs.
The final area of opportunity I want to mention is succession planning in the Finance Department.
My plan is to retire in April 2021 when I turn 66. I've never felt better about the staff complement
in our department than I do now. We have exceedingly capable people who are ready to step up
to the next level, and who will continue to uphold the reputation of fiscal excellence and first-rate
customer service we have enjoyed for decades. Of my career accomplishments at Eagan, I am
proudest of the people I have brought on board.
Page 2
Z-1
The Fire Department highlights and projects/efforts generally align with the 2017 Citygate Fire
Department Staffing, Emergency Medical Services and Response Times Study.
Below are the recommendations from the 2017 Citygate Study along with updates of progress:
Recommendation #1:
If the City Council and community choose to deliver urban best practice outcomes to building fires
and life-threatening medical incidents, the City should consider funding a small career -staffed force
of three engines and one ladder truck, with three personnel each from the three fire stations,
24/7/365.
Update:
o With the assistance of our recent $3.4 million -dollar SAFER grant, we will be
implementing Steps 2 & 3 of the Citygate Study. Steps 2 & 3 add 18 additional full-time
staff.
o This allows all three Eagan Fire Stations to be staffed 24/7 with a total of 12 full-time
firefighters per shift staffing three fire engines & a ladder truck.
o The final Citygate Study step is step 4 which would add one Battalion Chief to each of
the three shifts. (total of three positions). This will be a future budget request.
Recommendation #2:
If the policy choice is made to maintain and possibly grow career staffing, then during the staffed
times of the day, the Fire Department should handle all EMS first responder incidents to increase the
EMS trained personnel to the incident and allow police officers time needed to perform primary
police functions.
• Update:
o In the Spring of 2020, the Fire Department will be in the position to take primary
responsibility for all EMS related calls in the City (approximately 5,000 annually), which
will free Police Officers to respond to police related calls. The Citygate Study identified
that the average Eagan Police Officer spent 21% of their shift responding to EMS calls.
o This will be the first time in Eagan's history that we have highly trained City EMT's or
Medics responding to medical calls in our community.
Recommendation #3:
Distribution of Fire Crews: To treat medical patients and control small fires, the first -due unit should
arrive within 7:30 minutes, 90 percent of the time, from the receipt of the 9-1-1 call in the dispatch
center.
This equates to a 1:30 -minute dispatch time, a 2:00 -minute company turnout time, and a 4:00 -minute
drive time in the most populated areas.
zZ
• Update:
o Our average response time in 2017 was 14:14 minutes.
o For 2019 year to date our overall response time is 7:18 minutes. This is almost a 7
minute improvement.
Recommendation #5:
Conduct a review of crew turnout times to identify opportunities for procedural improvement.
• Update:
o As our stations have changed from paid -on-call response to that of staffed stations, we
have started to reconfigure areas to improve crew turnout times.
■ This includes adding sleeping rooms to Fire Station Four in 2020.
■ And accessing how to convert the once volunteer firefighter dorm/apartments
into a better flowing full-time sleeping rooms for quicker response turnout.
o All of this will helpmeet the 2 -minute average crew turnout time from the time the
alarm sounds at the station until the truck is on its way to a call.
Recommendation #6:
Align POC firefighter response expectations to the community's needs to ensure the investment
in training and long-term retirement stipends deliver staffing when needed on primary
responding apparatus.
This could result in fewer personnel, but they would all be active.
• Update:
o As our new staffing model continues to evolve, the need for the traditional paid -on-call
or part-time firefighters needs to be evaluated.
■ Prior to the Citygate Study we averaged 15 paid -on-call firefighters leaving each
year. This turnover rate was one of the main reasons for the staffing study.
■ When the Citygate study was completed in 2017 we had 97 paid -on-call
firefighters. Today we have approximately 35.
Recommendation #7:
To better incentivize part-time firefighters who can immediately respond when needed, the
City and Department should study converting the POC firefighter flat annual payment pension
program to:
o A part-time firefighter program that pays firefighters an hourly wage that does not
include benefits, or
o The State of Minnesota's Public Employee Retirement Association (PERA) part-time
employee system that is based on the amount of hours worked.
Update:
o Continuing to maintain the current model of part-time firefighters in the Fire Relief
Association Pension system requires special legislation to be able to split the annual Fire
State Aid the city receives. Without a Fire Relief system, the city would be able to use
the entire Fire State Aid to offset the costs of full-time fire staffing.
23
o As steps 2 & 3 of the Citygate staffing study get implemented in 2020, Fire Department
Leadership will make recommendations on the future of part-time fire staffing.
Summary:
• With this new staffing model, we have streamlined our operations:
o We have gone from 6 fire stations to 3.
o We continue to right size our apparatus fleet. Including downsizing from 3 aerial devices
to 2 and from 8 fire engines to 5.
• With our recent hiring process for the next 18 fulltime staff, we have been able to add diversity
to our ranks to better reflect our community.
• We have a staffing model in place that is providing a reliable, sustainable and predictable
response to fire and EMS calls in our community.
CityGate Staffing Study Steps
Step 1A: Two engines with two firefighters, 24/7/365
Step 16: Third crewmember to be career
Step 2: Add third engine with three firefighters, 24/7/365
Step 3: Add a ladder truck with three firefighters, 24/7/365
Step 4: Add three career Battalion Chiefs for 24/7/365 incident command / safety
V{
25
a
Q
C
.B
f0
N
t
i
O
CL
CL
N
s
O
A
U
C
a
N
N
C
U
a
t
H
L
f0
a
T
Ln
m
C.
t
C
a
CL
CL
m
L
O
N
do
C
t
4.
cB
bn
T
C
m
E
T
fC
3
a
L
m
.C_
0
U
N
Q
L
a
ao
C
C
�o
CL
a)
7
C
U
a
N
�3
a
v
t
Lr -
Q)
O
U
0
C
O
C
7
O
0
a
c
a
H
L
Q
C
a
L
a
a
v
C.
a
U
C
O
U
a
t
4-
0
(U
E
O
N
N
m
l0
E
N
a
N
a
N
a
C
a
O
'c
E
0
U
Vf
.0
Q
CZ
G
O
oc
CL
Z
0
a
W
ac
u
W
cc
o
a
L L
Lcu
m O
T H UO
a O N 3
C -0
7 a m
w N '
O N > O
+1 i1 a L
C U to Q
a a o
C L
Ln
o o0
c
° f6 o C
a
N t 0
"0 N O a
C m N L
to t C H
D1 "a f6 t
ri C +
O n T
_ C ) a
c L
a C O
p w co
O
LJ N 0
W
> = ami
4, f6 L C
ro 0 (0 Y
++ O L
C E C
f9 3
a E O >.
LN
O v C
CL u
O a
+_
'3 C
>
a�
0�,-
C. ma
U 'U
E C
+�Ea
3 C
C Q -O f0
cf Oi E
C L 4- L
on 0 ry 0
'^ Q a L
C Q L Q
a `^ C a
a Uf
(MA 'V E �
1
L L
4-
a C
a 0
aj
in c L
aj a a
Q- 41 L
C O t m
Ln tw
L O M
a
++ E -0 C
L O
o 2 E +.
� o `�
L
mQ 0 Y
ZIA C Q
O a
CL o o d
L
QQ
cCa 0 +tea+ u
w C E
v 11 O 0
UC
V) H a
ai
42
>
f0
a
v
ra
Q
N
0
ao
C
E
noO
Q
to
w
N
N
a
bn
C
v
f0
t
U
N
L
m
C
m
O
N
N
O
3
0
W
a
t
C
f0
a
U
f0
Q
N
t
bD
O
O
C
a
GJ
cc
t
c
0
2!-
0-
E 0-
N
a
3
t
t
3
O
00
C
E
m
L
to
0
0-
0
a
T
m
f6
C
O
C
m
N
a
f6
U
h
t
H
N
CL
0
SOD
IA
L
m
C
0
N
I
O
a`uo
0
a
C
0
u
V
a
t
c
N
a
v
C
W
E
OD
O
G.
W
Q
a
Ln
Z
W
CL
O
0
Z
Q
W
0
LL
bd
a
►Q
C
O
N
m
E
N
v
C
m
4-
0
L
7
v
C
v
Iz
x
w
O
4-
a
Z?
L
L �
p J N
C —
O O p
N � N
l0 UJ
Q 4-
3 to 3
� � N
a,
w E aj
O L L
ajC
Qj C
N
i
L O N N
L C U
O N O
4 O
G! CD
3
3a
r_ a, cc
cu i N
Ln
i Ln
rc v
Q U -0
N
N �
(p N
t O_
a v p
m
t s
4-
4-1 N
p 3 O
O
a U
0 O
O
L-
CL CL v
C C E
m a m O
bo I U
W
U L L.r S
O L N �'
>. O L
t: 4-
UU
+1
m C *'
c`"o
a
C
E
pOp fuo O
Ln
H = N 'N
Ln E O C
i O N
Y +- p N
p M 4, 0
H 3 O ON
Ou N
.0
CL cOo 4O O
:3Ln
N
Nco
N O N
C;'
Q
p
p N .v O
to c
O
J N 7 0
a
Z
W
a
u
U
Z
a
a
W
Ix.
W
H
Z
W
u
r
Z
C�
G
O
u
Z
a
a
W
a
u
4T
N
r
0
c
O
16
a
m
L
O
m
OL
Q
4O
N
O
a1
C
}
a)
'a
C
L
V)
CU
+-IVI
ua)
4-N
O
O
H
aJ
Q
a
00
'a
-O
"O
>
m
p_
O
i
O
m
=
u
C
>mw
0
4
O
C
-�
'
O
V
Q
V
m
C
C
O
-0
C
O
A
'O
M
O
U
4
U
m
U
C
+10
C
O
a)
>'
Q
uC>
Q
O
m
C
m
~
O
O.
u�ymdA
m
N
O
dA
OR0
a-+,
R
CNO
D4
om
v
3o
NN
E
a
W
ai
cCaO)
3
CL
i2
W
co
w
a
'n
o
aj
c
O
v
w
>
vcu
O
m
U
N
m
p
Vf
L
N
LA
In
m
CL
CL
•C
M
O
C
m
>
d0
'o
p
oA
CL
C
b0
�°
Y
m
U
o
.0
O
O
o
a1
L
m
f°
a1
m
M
M
t
c o
C
Q
U
(u
C
m
u
++
3
Z
o
+,
W
a�
m
E
L
a
p
+,
Q
3
O
u
L
a�
t
a
n
w
a,
E
vui
+,
c
.y
N
cu
N
L
L
O
41
3
u
VI
m
C
m
m
O
u
O
aQ+
+�-+
CL
N
a%
>0
v
(U
�_
a-0
L
3�
c
Q
a�
+�
°
.m
i
O
L
Ca
0
O
a'
-p
a)
n
E
C
V)
4-
y
"
O
p
U
O
C
N
O_
C
C
'L
41
X
m
m
om--•
O
N
m
m
O.
C
aJ
+�'
O
+�
+m
+
m
CL
EA
t
O
N
al
tC
O
O
O
O
c
to
m
v
i
C
(v
C
'a
O
m
MT
+
Y
+,
O
4,
U
H
E
m
m
r
U
V)
a
++
(U
C
V)
W
>
W
m
to
^
3
t
-p
C
-Q
m
A
O
m
m
Q
Q-
C
m
w
a)
C
a)
L
C
'
O
m
C
a!
O
m
L
++
O
u
.0
.a
v
OD
m
N
m
C
IV
m
41
0>
E
°�'
'W
c
+J
4
CU
+-
L
++
()
u
U
W
C
3
tO
"a
u
�
_u
•�
C
O
m
CL
a,
•o
*'
m
Ll
u
v
C
+,
O
O
a,
+�
m
C
a,
Q
C
'!
m
°
L
m
ac
a)
m
O
m
E
3
L
n'
>
3
u
3
N
C
O
w
N
3
E
-0
.�
''
3
.Oc
v''i
3
(A
m
O
U
Lcc CL)
to
cu
ti
VI
v
m
*-'
+'
N
3
p
m
o
m
u
Vf
Vf
E
c
a
c
v
(
t
c
o
c
r
(u
bn
o
c
3
c
u
O
Y
C
-a
u
p
aJ
LL
'C
C
Q
C
++
al
H
L
v
L
c
O
O
i
3
C
V)
C
C
C
O
++
L
O
47
L
m
w
�
m
C
E
3
y
1
4,
E
�+
"a
C.
N
m
a)
G
C
m
m
h
,
m
L
p
y
cu
IO
+,
_
m
E
m
a�
on
o
c
M
m
(A
+�
��—
a
C
0
EL
U
r -
m
u
E
v
a)
+'
o
E
CL
0
CU
E
M
QJ
CL
t
m
>
w
C
L
m
p
>
—
&0
m
of
L
++
p
m
U
a!
3
i'
O
Vl
Q-
>
C
w
W
O
p
L-
t
''
W
m�
O_
aJ
o
°
o
m
u
<o
m
un
+'
y
a�
E
a
s
o
a
c
C
u
°�
w
o
c
o
p
y
'L'
v
o
ao
+'
`L°
a
to
c
a
y
m
4!
Vl
a!
m
L
>
E
C
3
p
ca
'�
C
C
O
+,
+,
aj
O
�.
3
>
E
O
m
3
C
a)
m
'a
L
v
w
E
Q"
ou
t
o
c
c
m
Q•m
U
u
L
a,
L
C
�
>
O
I-
mO
v
O
OA
O
Q
E
0
p
,
t
U
++
O—
Vl
aJ
aJ
L
3
aJ
>
},
C
N
4-
O
3
3
Q
m
Y
E
L
o
c
'�+
°
a
Z
�
m
Q
0
3
-
to
,E
;,;
a,
(U
a
aci
'�
v
.m
j
'p
3
CL
LUC
L
Q
N
m
L
C
of
N
'E
m
++
.0
00
C
m
o
u
d
'C
C-
U
Q
C
3
N
N
E
-
�
O
3
m
vi
+'
Q.
C
U
0
o
-a
m
aJ
c
3
E
+�+
0
c
o
u'
c
c
-a
o
v
N
O
v
E„
c
a)
t
U
O
L
L
—
'm
N
W
+'
of
m
C
t
u
'n
Q
O
+'
C
�+n
m
4
++
4-
v
a
Vf
vv
v
c
Ln
OpiD
o
a,
>
a0
3
0
o
p
`°
V,
l7
°
>
c
m
c
o
c
�to °
-
'n
L°
'n
o
ai
2�
E
aj
U
u
ami
cu
aci
IV
u
c
o�
u
aj
c
o
Q
+_
e -I—
-
N
+,
�
a
u
o.
a
a�
pCAo
=
m
"a
Ou
Q
w
m
v
0
c
m
t
a)
t
'a
aj
u
m
i
ar
=
H
N
+,
a!
Q
C
w
m
C
3
ut
a
Vf
E
u
vi
t
+,
-a
N
�i
m
vNi
C
I-
N
m
0
3
m��
c
�
O
v�
*'
v
QV)
��
.I_n
3
(v
3
z
OLU
CU
a,
Ln
CL
+�
N
U
3
(U
u
a
>
m
C
Y
m
aJ
aa+
0
C
j
�
aL�
r
L
d
m�
O
�
O�
O
E
Q
N
G
z
�'
V
z
Q
m
m
d
L
U
t
3
Ll
3
N
O
U
3
VI
t
++
a)
>
ai
Q
(„7
L
Q
(�
,,,
LU
O.
O
E
.a
.�
`
3
:.)
•
LU
•
•
m
•
•
Y
•
•
•
•
•
•
U
0
m
m
21
City Council Retreat
Eagan Police Overview
The purpose of this memorandum is to provide an overview of the Police Department as it
relates to projects, goals, highlights, innovation and issues we may experience over the next 1-3
years. Below, you will find the topic along with a brief summary, where I welcome any
additional questions you may have.
Projects/Efforts coming in the next 1-3 years:
• Wellness Program ---
o Create a sustainable Wellness program, where employees are encouraged to
meet minimal health standards (i.e. annual physical), and an optional fitness
standards test will be put into place.
o All sworn staff members will be required to do a mental health check-up, also
known as "Check-up from the Neck -up", with a licensed therapist. The
information shared at these meetings would remain private between the
employee and the therapist, unless there was a need to report something.
o We will leverage PERA, ICMA, Financial Planners and our Human Resource
department to ensure our employees are prepared for retirement.
• Youth leadership Academy ---
o Annually, the FBI host a Youth Leadership Academy at their training facility in
Quantico, Virginia. The Police Department has begun discussions with the FBI
and other metro law enforcement agencies to bring a similar program to Eagan
in partnership with the Minnesota Vikings. The New England Patriots are the
only other NFL team to do this with their local law enforcement agency.
• County Consortiums ---
o There are a number of law enforcement consortiums that exist in the county
that we are not part of, such as Computer Forensics, Mobile Field Force, and
CJIN. We will continue to evaluate these initiatives, and weigh whether there's a
benefit to the department and community. We've elected not to participate
with these initiatives, due to cost and redundancy it would create in our
operation.
• Body Worn Cameras ---
o The Police Department continues to work on identifying and implementing Body
Worn Cameras, where I anticipate full implementation sometime in 2020.
310
Goals:
• Community Engagement ---
o Continue to find ways to connect with the community through creative
enforcement. This past year we've done "Busted by the Bus", introduced the
"Lights On" program, and most recently rolled out "Paws on Patrol", which
provides dog owners with bags to encourage them to clean-up their pets waste
when they are out for a walk.
• Hiring/Diverse Staff ---
o We continue to seek ways to identify diverse candidates, however we are not
going to settle on people to meet this goal. So far in 2019, I've hired four people,
all of which have been women.
• Expand our Social Media Platform ---
o We will work with our Communication department to identify ways to have a
broader reach to our community. Currently, we use Twitter, Facebook and the
City website to accomplish that, where we may look to other social media sites,
such as Snapchat, to reach our younger generation.
Highlights:
• New Mission Statement ---
o One of our goals in 2018, was to adopt a new mission statement, which now
reads: "The mission of the Eagan Police is providing public safety, and
maintaining public trust by serving with respect and professionalism".
o Staff wanted something short and concise, which spoke to how we serve our
community and treat each other.
• Officer Involved Shooting (OIS)/Protest ---
o Following the OIS on July 2"d, staff at the police department faced a lot of public
scrutiny, where I couldn't be prouder of how they carried themselves. The
events that followed this incident served as a good example of how staff
embraced our new mission statement.
• Canine Trials ---
o With the assistance of our Parks and Recreation Department, we hosted the
Region 18 USPCA K9 trials in Eagan. Approximately 100 dogs participated in this
annual event, which is generally held throughout the five -state region. Many of
the participants praised the City of Eagan for hosting such a top notch event,
where they were surprised by the number of citizens that attended the event.
31
Innovation:
• Lexipol ---
o We are working on transitioning to Lexipol, which is an on-line Policy and
Procedure program that ensures state and federal mandates are outlined in the
manual.
• Scheduling program ---
o The Minneapolis based company we get our scheduling system from advised
they are no longer supporting the program. Per our contract, they needed to
give us a 90 -day notice which started at the beginning of October. We have
approximately 90 -days to identify a new system.
• BWC/!n-squad Cameras ---
o We hope to be testing these products before the end of the year.
Issues/Concerns:
• Finding quality candidates ---
o During our last hiring process, we only received 50 applications, and only 35 of
those met the minimum qualifications. This marks the fewest amount of
applications that I've seen in my 25 -year career.
o We've increased our presence at colleges throughout the state to try to mitigate
this problem.
o We will also try to leverage our Cadet positions to fill vacancies in the future,
along with participating in alternative hiring programs such as Pathways to
Policing.
o At some point, we may need to reconsider our 4 -year degree requirement.
• Loss of key staff --
o Detective Stefanie Bolks --- retiring in January 2020 --- She has been instrumental
in tracking our Predatory Offenders
o Deputy Chief Mike Fineran --- retiring in October 2020 --- He oversees the day-
to-day operations at the Police Department.
o Lieutenant Duane Pike --- retiring in May or November of 2020 --- He oversees
our Daytime operations and Investigative unit.
o There may be several others
3Z
33
City Council Retreat Prep, 10-29-19 — Public Works Department Efforts/Considerations
The following highlights are of interest to Public Works for Council information/consideration.
Forestry Division's Emerald Ash Borer (EAB) Program
Assisting the Forestry Division's EAB program through the removal of boulevard trees in the
public right of way will be a significant impact upon the Streets Division. Current estimates
indicate 3,000 ash boulevard trees need to be removed in the next seven years. PW staff is
accustomed to removing or trimming between 80 and 100 trees in a typical year. The addition of
the EAB effort would at least triple the amount removed. It is likely that a combination of the
following options would need to be utilized to accommodate the desired schedule: add
vehicle/equipment, add staff person, utilize contractor.
Telecommunications Study
Past and recent conversations with cell phone providers have provided City staff with new
thoughts on shared facilities for cell phone system management, including Small Cell/5G
implementations. Forthcoming (2-3 years) residential water meter reading efforts, including
Automatic Meter Reading (AMR), either with the use of radio readers or the option of fiber
connections, are also generating new considerations for the use of telecommunications within
Eagan. The Council may want to consider a Telecommunications Study to consider the value of
additional "Sperry Towers" and the City's use of "fiber to the home" for the AMR.
Streetlights
An important asset within the city has been completely off the radar from a maintenance and
replacement perspective. Streetlights in Eagan have typically been paid for initially by the
developer per City condition for the development. The City and its constituents pay for the
electrical cost and, in many instances, a higher rate to cover replacement costs for any damaged
poles. As much of Eagan was developed 25 years ago or more, streetlight replacement has
become an issue that needs to be addressed. At least one of the city's electrical utilities is
offering to replace streetlights in need of replacement at costs that are higher than the cost of
City owned streetlights. But it isn't as simple as it sounds. Future Council considerations
include City ownership, renewing expired franchise agreements, and 5G.
Storm Water Plan (Atlas 14)
Implementation of the new Storm Water Plan incorporates a 25% increase (7.45" vs 6.0") in the
rainfall associated with the 1% storm event for design purposes within the city due to the
National Oceanic and Atmospheric Administration Atlas 14 recommendations. While recent
developments within the city have incorporated the new 1 % storm event standard in any
associated design efforts, 99% of the City's existing storm water infrastructure is based upon the
previous design standard. Accordingly, any updates or maintenance of the storm sewer system
3 �{
will be based on this higher standard. Results may include recommended replacements of
existing components of the system and acquisition of easements on developed property.
Utility (Water/Sewer Mains) eplacement/Asset Mana eg ment
As the infrastructure within the city ages, there will be an increased amount of City utility
(water/sanitary sewer/storm sewer) replacements required with street projects. Ideally, the
utilities will wait until the streets are reconstructed (50-60 years after original construction), but
we have already experienced some that wouldn't wait in this current construction season. With
the addition of the Asset Management Coordinator, staff will be pursuing more analytical
approaches to managing the nearly billion dollars of assets owned and managed by Public
Works. More testing and system inspections may be required to enable more resilient systems.
Additional software is anticipated to develop cost effective repair/replacement schedules.
Utility Rate StudX
Working together with the Finance Department, the time is ripe for a utility rate study for all the
utility fees. From water and sewer to drainage and streetlights, system operational costs are
changing, and the associated funding needs to accommodate these shifting expenditures.
Changes that are supporting a study include the likely move to Automatic Meter Reading (AMR)
for all water meters, aging of the infrastructure and attaining a better understanding of the
lifecycle cost through asset management, Atlas 14 design changes to the storm water system, and
the impending replacement of streetlights.
TINA Update
The City Council is familiar with the City's Transportation Infrastructure Needs Analysis
(TINA) having utilized it as a past guide for financial planning of transportation improvements
through the CIP. With nearly a decade passing since the last update, and multiple unforeseen
improvements completed and planned for the transportation system, a future update should be
considered. New future transportation projects to be considered include upgrades of Cedar
Avenue Freeway and Highway 3, as well as an interchange on I-494 at Argenta Trail (IGH).
Water R e-1 ice
The City Council has been supportive of reusing stormwater or groundwater for irrigation and
industrial non -potable purposes as a means of water conservation. Cooperative efforts with the
Metropolitan Council Environmental Services at the Seneca Wastewater Treatment Plant that
have been included in past CIPS have hit a snag. While staff hopes that a future solution can
resolve the current cost issue at Seneca, alternative sites are being pursued, including Viking
Lakes, for the reuse of drainage for irrigation purposes. Such efforts will support the Council's
water conservation efforts that will take a big step forward in 2020.
Dakota County Cost Share Policy Revisions
?S
The dissolution of the Counties Transit Improvement Board (CTIB) allowed the Dakota County
Board to enact the Greater Minnesota Transportation Sales and Use Tax, ensuring that 100% of
the additional sales tax spent in the County would benefit Dakota County transportation projects,
including those completed in partnership with local cities. Consequently, two main outcomes are
anticipated. Changes to County highway cost sharing policies have been implemented for use in
future projects. This will likely reduce the City's share in most County projects as the City's
share will be capped below past policy proportions. The only projects where the past County
policy would apply without a cap is on 2 -lane to 4 -lane expansion projects on County highways
that are not Principal Arterials or on the 10 -ton County highway network. Most County
highways in Eagan are on the 10 -ton network. Secondly, the County has a significant increase in
resources available for transportation improvements. Opportunities for improvements of trail,
transit and State highway systems are more likely than before. Suggestions are being taken.
3(