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12/03/2007 - City Council Finance CommitteeAGENDA FINANCE COMMITTEE MEETING MONDAY DECEMBER 3, 2007 8:00 A.M. CONFERENCE ROOMS 2A & 2B 1. AGENDA ADOPTION II. REVIEW CITY COUNCIL BROADBAND GOAL, DISCUSS OPTIONS AND RECOMMENDATIONS OF TECH WORKING GROUP III. NEXT STEPS & DEFINE PROCESS FOR REVIEW BY CITY COUNCIL AS A WHOLE IV. UPDATE (if time allows) A. Progress of statewide Broadband Bill and Eagan positioning B. Governor's Broadband approach C. Long-term interests V. OTHER BUSINESS VI. ADJOURNMENT Agenda Information Memo December 3, 2007 Finance Committee Meeting 8:00 a.m. II REVIEW CITY COUNCIL BROADBAND GOAL, DISCUSS OPTIONS AND RECOMMENDATIONS OF TECH WORKING GROUP BACKGROUND: A. Recap of Council Broadband Goal • In February 2007, the Eagan City Council passed as part of its 2007/2008 goals the following broadband goal: "Pursue world class Internet speeds, connectivity, and access to all Eagan residents and businesses by developing a master plan, including finance options and policies, for the installation of high speed fiber optic broadband. " • The Eagan Technology Working Group was encouraged to have conversation with all current providers (incumbents) and potential new providers desiring to serve the Eagan market to gauge their interest in meeting the City Council's stated goal. • For six months the Working Group, in association with Eagan's business community, studied numerous broadband business models in use across the country and internationally, and specifically interviewed eight different firms, including three incumbent providers. Agenda Information Memo December 3, 2007 Finance Committee Meeting 8:00 a.m. II REVIEW CITY COUNCIL BROADBAND GOAL, DISCUSS OPTIONS AND RECOMMENDATIONS OF TECH WORKING GROUP BACKGROUND: B. Options Bearing Further Scrutiny 1. Differences between business models/approaches There are numerous business models and options to potentially reach the City Council's goal of providing world class Internet access in Eagan, including but not limited to: a) Encouraging the private sector to supply advanced broadband services on its own; b) Exploring public/private partnerships for "last mile" solutions; c) Considering an "anchor tenant" relationship with a provider in exchange for providing improved broadband services to the community; d) Considering a non-profit structure with local corporations, the City and potential other entities jointly owning to provide ultra high speed broadband in Eagan either wholesale or retail, with or without a management company; e) Or considering City-owned infrastructure/utilityto provide ultra high speed broadband in Eagan either wholesale or retail, with or without a management company • Though there are signs that current providers are beginning to increase their available broadband speeds', testimony at a recent Minnesota House field hearing in Eagan indicated that the median upload speed in Minnesota is slower than the national average and seven times slower than in Japan.2 Further, Americans pay more per megabit of service than almost any major industrialized country.3 Qwest has given indication that it is installing fiber down the major streets in Eagan (called FTTN or Fiber to the Node) to utilize existing copper connections to the home to increase its current DSL speeds from 1.5 Megabits Per Second to 6-7 Mbps with a potential for service up to 40Mbps. Comcast has given local indication that they will double their modem speed (download) from 6-12 Mbps in early 2008 and within a year - 18 months move to 50 Mbps download x 10 Mbps upload speed for business, and 50 x 5 for residences. This is at variance with Comcast's CEO, Brian Roberts, who was quoted recently in Fortune Magazine stating that beginning in 2008 Comcast will begin to rollout in certain markets a revised DOCSIS 3.0 technology with speeds of "up to" 160 Mbps (the latter number perhaps referring more to capacity, rather than intended service level offering.) 2 Mr. Rick King, Chief Operating Officer of Thomson West, MN House Telecomm Hearing, Eagan, MN, October 17, 2007, advocating for a minimum 250 Mbps upload & download speed goal in Minnesota to be world class. California and Singapore have both stated intentions to pursue an even higher speed goal of 1 Gigabit speeds by 2010. Mr. King also noted that watching a '/z hour video online is the equivalent use of bandwidth of more than 200 e-mails a day for a whole year. Watching it in High Definition is the equivalent of 35,000 e-mails, making bandwidth capacity an important topic if Eagan wishes to "future proof' its community. 3 In Japan, for example, 100 Mbps of symmetrical phone, video, and Internet costs just $40 a month. For prices we pay here, in Europe consumers receive speeds download speeds 3-13 times faster, with much faster uploads. • The inability of employees to have sufficient upload speeds to continue their work or training from home was of concern to at least four Eagan companies testifying at the hearing.4 • From March through August, members of the Eagan Technology Working Group and the local Eagan business community met more than once with current and potential providers gauge their interest in meeting the City Council's stated goal. • Only one of Eagan's current providers (Frontier) submitted a written statement describing their interest. Despite two meetings each with Comcast and Qwest, and general expressions of wanting to work together, nothing has been received in writing from either company. • In September the full Eagan Technology Working Group recommended that four options deserve further study. (See attachment for Brilliant Cities, Dynamic Cities/PacketFront,, Frontier and Lookout Point Communications.) 2. What other cities are doing Other Minnesota cities are potentially changing the landscape by their broadband decisions and recommendations: Monticello, Burnsville, Lakeville, Eden Prairie, Red Wing, St. Paul, Burlington, VT. Director Garrison will provide an overview a) Chapter 429 approach municipal fiber loop with assessments DISCUSSION & PUBLIC POLICY QUESTIONS: • Are there any business models or options the Finance Committee is not comfortable pursuing? • Are there additional options the Finance Committee would like to see included? ATTACHMENTS: See copfidential restricted distribution comparison matrix of Eagan Broadband Options pager See Se tem ber 2007 background memo for the Eagan Technology Working Group on page - Le See ThisWeek article on Burnsville municipal fiber loop approach on page 4 Thomson West, Northwest Airlines, Intertech, & Gorton Studios testified. In addition, lack of sufficient Internet speeds and upload capacity is a problem for many of Eagan's estimated 1,600 home-based businesses. 3 Broadband Background Document Eagan Technology Working Group September, 2007 OVERVIEW Heading into the next decade, and even today, businesses and residents in Eagan face a number of broadband challenges. There is the auto repair shop that cannot quickly download repair specifications or training videos. There is the small insurance firm that has been quoted a cost of more than $3,000 for a "last mile" connection to their office. There are home-based businesses and employees working from home who do not have sufficient upload speeds to be able to efficiently and sufficiently keep work moving from home. As the first Tech Task Force found in 2004-2005, large corporations in Eagan are particularly well served by high speed broadband options with abundant fiber optic routes particularly in the northeast and north central portions of the city. However, small and medium-sized businesses are less well served by affordable broadband options and residents are largely confined to two choices, lower speed DSL and cable modem service. Specifically: • 24% of Eagan residents surveyed in 2006 report that their currently available Internet speed in Eagan is too slow. • 77% of the nearly 5,000 Eagan residents who responded to the survey were concerned that the U.S. is falling behind in developing next generation Internet capabilities. • 88% of Eagan businesses surveyed in 2007 said high speed Internet is important to their business. (72% said it is very important.) • 91 % of businesses surveyed said information storage on a broadband connection to an off-site data back-up location is important. (76% said it is very important.) • 75% of businesses said it was important to have more than one hub in the Twin Cities for business Internet lines to minimize disruption of service. • While more than3/4 of respondents do not want to pay more for higher broadband services, 52% of businesses would favor sharing the costs of Internet service improvements with other businesses, city government and residents if it meant improved broadband Internet service or long-term cost savings. ENVIRONMENTAL SCAN Research compiled by the Eagan Technology Working Group reveals: • We have significantly slower broadband than our global competitors • We pay more for broadband per megabit than our global competitors. (In Japan, for example, 100 Mbps of symmetrical phone, video and Internet costs just $40 a month.) • Communities that have and use broadband grow faster than those who don't. • The US has fallen from first to 160' in the world in broadband market penetration, and during the last half of 2006, the US had the 2nd lowest growth rate of the 30 industrialized nations student. • Both the Intemet2 Consortium and the IEEE-USA have policy statements urging the US to adopt next generation Gigabit networks to improve US competitiveness S_ and prepare for the convergence of voice, video, image and data which will consumer ever-growing amounts of bandwidth. Responding to these concerns, the Eagan City Council in February, 2007, adopted the following two-year goal: Pursue world class Internet speeds, connectivity, and access to all Eagan residents and business by developing a master plan, including finance options and policies, for the installation of high speed fiber optic broadband. TECH WORKING GROUP EFFORTS Responding to the task and charge from the Eagan City Council, the Tech Working Group, staff or the local business community have: • Met with representatives of at least eight current or potential broadband providers including all current incumbent telecommunications providers into Eagan • Continued work on identifying significant conduit installation opportunities, and developed suggested lease pricing for Council consideration, as a first step towards creating an overall business plan for repaying these investments (along Highway 149 and the 11.5 mile 196 conduit route.) • Met with the Eagan Planning Commission in a work session to suggest code authority to require conduit or fiber installation to all new developments • Met with the new master developers of Cedar Grove to identify "green field" opportunities for FTTP/FTTH deployment in whatever is built in that redevelopment district. • Begun to identify best practice code requirements to encourage technology deployment • Met with Dakota County mayors and managers to explore the potential for broadband partnerships and with a federation of counties exploring broadband partnerships. • Pushed for the enactment of statewide legislation to set a statewide broadband speed goal and establish policy and a framework for achieving those speeds. POTENTIAL NEXT STEPS: • Consider prioritizing the list of high speed broadband options to be forwarded to the Eagan City Council or its designated sub-committee(s). • Consider recommending a process to assist the City Council in being able to determine its best option(s) to meet its stated goal and additional questions that may need follow-up. • Consider requesting the City Council send a letter to any potential provider who has not responded with a written statement of interest, to further define the potential for working with them to achieve the City Council's stated goal. • Consider making a formal recommendation to the Planning Commission, staff, or the City Council regarding policy steps it could make to enhance responsible technology deployment in Eagan. • Consider making any other Work Group recommendations based on its review and study these past few years. TM SGVEEK Gcsro(_, 13 21107 9A High-speed fiber City will ask Larc. business owners whether they want to connect to municipal loop bvJohn Gessner prospective new businesses, he tl,'AI= i \t: t411'a r'[. 5 said. Last year the City Council Last year the council stud- decided against building an red but decided against build- open-access fiber network ing a $50 to $70 million munic- to blanket Burnsville with ipal network that broadband high-speed Internet capability. providers could access for a But it group of north Burns- fee. vine businesses might be able Instead, the council Said to train access to it fiber loop broadband providers - chief- the city is budding for its tail- ly Qwest. Comcast and Fron- itv system. tier should be encouraged The council agreed at an to expand their offerings. Oct. 9 work session to stir- The city is seeking one ver owners of 115 properties of the companies to provide in the Lars Industrial Area, broadband service through Burnsville'; oldest industrial the city fiber that would be ex- par: tended to the businesses. The question for owners is An agreement with a pro- „hethcr to pay S1.3 million in eider will be needed before the assessments for the extension fiber is extended. according to of 'fiber to their buildings. city staff. Assessments are estimated At least one provider "may at $750, twice a year, over 10 agree to begin more serious years. Once the survey is done. discussions." said a city staff its up to the council whether report. to go ahead with the project. Under an agreement, the .`I predict its going to be provider would be responsible a very close margin. 50 to 60 for managing and maintaining percent, that will be in favor the fiber loop in exchange for of it," said Council Member access to it. Charlie Crichton, adding that The city is building the 53 he wouldn't support the proj- million loop in north Burns- cet ?srti, such thin approval, ville to connect utility sties Council Member Dan Gus- such as wells, lift stations and tafson said the city connection the water-treatment plant. The will be cheaper than what busi- loop will be part of a system ncsscs Gvould pay the phone or that collects data from the cable company for a fiber con- sites. nection. giber would also make the John G< suer is at hurnrr•itle. properties more attractive to thisiceek',€r?rrr-irzc.t??rzr. 7 Agenda Information Memo December 3, 2007 Finance Committee Meeting 8:00 a.m. II. REVIEW CITY COUNCIL BROADBAND GOAL, DISCUSS OPTIONS AND RECOMMENDATIONS OF TECH WORKING GROUP BACKGROUND: C. Tech Working Group Recommendations • On September 24, the Eagan Technology Working Group reviewed Eagan's potential options to meet the City Council's stated goal of Eagan becoming world class in Internet speed, connectivity and access for Eagan residents and businesses and indicated four specific companies or approaches bear further study. • Specifically the Working Group also: 1. Suggested hiring a technical consultant to narrow the choices 2. Suggested Council letter to incumbent providers who did not respond • Staff would also recommend defining a process for ultimately bringing final recommendations back to the City Council for a decision. D. Eagan potential as a site for investment capital • Investment decisions move quickly in the private sector, and two of the four options appear to have limited windows of opportunity. Feedback is needed for how to best position Eagan should it wish to take advantage of those opportunities. 1. Brilliant Cities approach 2. New information from PacketFront as of 11/30 PUBLIC POLICY QUESTIONS: • Should the City of Eagan retain a business/technical consultant with the requisite skills to further refine Eagan's broadband options and bring those back with recommendations? • Or do any of options presented constitute such a superior choice that Eagan should negotiate exclusively on that one specific opportunity? • If yes to the first question, or if the City wishes to have its own expert negotiating with one or more of the options, what is the recommended source of funding for this expertise? • What governance process makes the most sense for bringing recommendations back to the Finance Committee and full City Council? ATTACHMENTS: • See memo from Director Garrison about limited window of opportunity on some broadband options pages through 1. • See confidential letters from two providers regarding its time-sensitive broadband througl opportunities. Pages ?? . City of Evan MeMo To: CITY ADMINISTRATOR HEDGES & CITY COUNCIL COMMUNICATIONS COMMITTEE MEMBERS From: COMMUNICATIONS DIRECTOR GARRISON Date: November 30, 2007 Subject: LIMITED WINDOW OF OPPORTUNITY REGARDING BROADBAND OPTIONS? Since the scheduling of the Communications Committee, the City of Eagan has been contacted again by two of the four companies whose approaches the Tech Working Group believes have significant promise in meeting the City Council's established goal of providing world class Internet speeds, connectivity and access to all Eagan residents and businesses. Brilliant Cities, of Minneapolis, and PacketFront of Colorado (which purchased the former Dynamic Cities) have each relayed updated proposals they wish shared with the Communications Committee. Additional information regarding the other two options the Tech Working Group recommends studying (Frontier & Lookout Point) will be available at the meeting but are not included in the packet so as not to overwhelm your reading, and because staff recommends a technical consultant sort through specifics of the four proposals. Nonetheless, while aware of staffs recommendation to evaluate all four approaches on their merits, the two firms first mentioned believe their separate approaches, the changing marketplace and Eagan's desire to lead in broadband, justify working exclusively with one of them to take advantage of what they regard to be a limited opportunity to establish Eagan as the "Breakout City" that sets the standard. Whether this is just marketing-speak remains to be determined, but specifically in the two attached documents, Brilliant Cities proposes to: • (In return for Eagan's commitment to be the "breakout city,") help Eagan build an $80 million (+/-) advanced generation fiber to the premises (FTTP) broadband network that could attract upwards of $40 million direct investment into Eagan and an increase of market value for residents of between $3000-$5000. • Seek proposals from investment bankers to capitalize Eagan's FTTP Network. 9 • Convene Eagan's corporate citizens to see if they would provide written/financial support for the network to attract outside investment. • Evaluate and recommend the best financial option/proposal for "full financing" from investment bankers of the Eagan opportunity and build it by 2010. PacketFront proposes to: • Utilize experience in Vasteras, Sweden and 72 customers in 25 countries to implement a next generation open network in five phases for Eagan. • Work with any of the City's preferred partners to conduct a strategy workshop with City staff and key business stakeholders to define the opportunity. • Create a draft fiber ring design to match that vision, but allow stakeholders to review and revise. • Utilize the data already conducted for Eagan by them (formerly Dynamic City) and tap City staff and GIS to successfully complete strategy workshop. • Provide and coordinate financial assistance either from PacketFront or investment banks, underwriters, the local business community, etc., to assist the City in financing the network. • Use a phased approach to only build out to areas when 50% of those in that quadrant want it, thereby controlling costs. • Depending on the business model chosen, costs for such a network would be between $30-70 million. • Fees for these services will be quoted on request. City staff will obviously need direction whether one of these approaches deserves consideration in advance of the others. While the Tech Working Group has solid expertise, these are volunteers with limited time availability. It is clear from their recommendations that we are entering a phase where solid professional engineering and financial advice will be necessary to evaluate and recommend the final best solution for Eagan to achieve its broadband goals. I will be happy to attempt to answer any questions you may have. /0 Brilliance es Confidential Information November 19, 2007 Tom Garrison Communications Director City of Eagan 3830 Pilot Knob Road Eagan, Minnesota 55122 Dear Tom: The objectives of this letter are to define the: The direct economic benefits of a FTTP network • The opportunity for Eagan to be the FTTP "Breakout City" that sets the standard Immediate roles that Brilliant Cities can play for the City of Eagan The Economic Benefits Of FTTP The deployment of a FTTP network in Eagan will cost about $80 (+/-) million depending on the final engineering plans. The economic implications of an FTTP network include: 1. A $40 million direct investment in Eagan (labor and services) 2. An increase of $3,000 to $5,000 on average market value for residences (Verizon market study), total impact would be $73 to $121 million increase in market value of Eagan residences 3. Increased efficiency in government services, education, health care delivery, and public safety 4. More remote working and less traffic The "Breakout City" Opportunity The initial design of the FTTP network and its central operations office, determines much of a network's future ability to serve the community through the delivery and monetization of new services and applications. To date, deployments of fiber optic cable to the premises (FTTP) networks primarily replicate the traditional service models of voice, video (cable), and internet-ISP, "the triple play." Such models marginalize the value of the FTTP network to the community and providers who seek to deliver advanced applications. Fiber's potential to serve a community is far beyond the triple play. 1300 Godward Avenue North East - Suite 3000 - Minneapolis. Minnesota 55413 Page 2 Corporations and individuals within telecommunications, technology, content, advertising, online services, and applications are looking for optimal FTTP network, one that sets the standard for FTTP networks. They are seeking a community with the population size and demographics that Eagan possesses....a city that is also bold and seeks to set the standard for FTTP networks. They are looking for a "breakout city" that defines FTTP's capabilities in the present and the future. Eagan Over the last several years, Eagan's due diligence in researching and analyzing its needs in telecommunications was far beyond all major cities in the United States. Its recognition that FTTP was its future, when others were seeking wireless or perceived the incumbent's cable or DSL was all they needed, was visionary. Eagan's visionary FTTP lead, has been eroded by cities about to deploy FTTP networks such as Lafayette, Louisiana and Chattanooga, Tennessee. Behind them are major cities such as Seattle actively seeking FTTP and many smaller cities somewhere in the process of evaluation to acquiring FTTP. Within Minnesota, Burnsville is moving forward with its FTTP plan. St. Paul recently issued it's an internal study recognizing that FTTP is the future, which places it in the same position as Eagan. Monticello has completed its feasibility study, passed a community referendum and issued RFPs for capitalization. Roseville has long sought ultra high broadband and we believe that they may partner with St. Paul. St. Croix County is active in the pursuit of FTTP. From recent discussions, we believe that a number of other communities will soon announce their intention to seek FTTP. It would be a great loss for the City of Eagan and its citizens if this would to occur. To lose the benefits of leadership and recognition of the first major city to deploy an advanced FTTP network would be a significant loss. From our discussions with those within major industries, we believe that the "breakout city" could potentially reap significant support from those industries. The exact nature of such support could only be determined once a city has made a strong to total commitment to be the "breakout city." Recapturing The Lead In the "Project 2010" materials we provided, the process to FTTP implementation is well defined. To move the project ahead with minimal expenses and the greatest progress, we propose that Brilliant Cities be authorized by the City of Eagan to: • Seek proposals from investment bankers for capitalization of Eagan's FTTP network • Work with the corporate citizens of Eagan to gain their written support for the FTTP, necessary to acquire the optimal terms from the investment bankers • Evaluate and recommend the investment banker proposals in cooperation with City of Eagan Once we have completed this process, we can move to the implementation of "Project 2010." 1C? Page 3 Summary Eagan is the right city, with the right leadership, and corporate base to acquire an advanced FTTP network It is necessary to act in an expedient manner to reestablish Eagan's leadership and to acquire the benefits of being the "breakout city" and set the standard for advanced FTTP network Brilliant Cities is offering to work with the capital markets to solicit financial proposals for full financing of "Project 2010" Let me know your thoughts. Regards, Tom Coleman 16 CONFIDENTIAL kSTRICTED DISTRIBUTION roj,iosC", for City of Eagan l? tll/p Proposal for Professional Services City of Eagan Eagan's Vision ...........................................................................................................................1 Proposal for Eagan ..................................................................................................................3 Potential Partners ...................................................................................................................... 3 Five Phases for Launching FTTH in Eagan ..............................................................................3 Strategy Workshop 4 Ring Design ............................................................................................................................ 4 Deliverables to the City .......................................................................................................... 4 City Commitments ................................................................................................................... 4 Financing Assistance .............................................................................................................. 5 Fee Consideration ..................................................................................................................... 5 PacketFront Highlights .............................................................................................................6 Customer References ...............................................................................................................7 PacketFront Contact Information .............................................................................................8 Copyright 0 2007 PacketFront, Inc. All Rights Reserved. The contents of this document are unpublished, proprietary and confidential and may not be copied, disclosed, or used, in whole or in part, without the express written permission of PacketFront except to the extent required by law and insofar as is reasonably necessary in order to review and evaluate the information contained herein. iS Professional Services Proposal City of Eagan Eagan's Vision Eagan is on the path to be a world-class city. It already boasts the significant facilities of some of the nation's most innovative businesses, including Thomson, Northwest Airlines and BlueCross BlueShield. The path to world-class leadership is dependent, in part, on having adequate and quick access to information-the lifeblood of today's economy. A future-proof transport system will benefit residents, businesses, and other healthcare, education, entertainment and social networking organizations in ways we have yet to imagine. While cities across the world seek to make investments in infrastructure to stay viable, only a few cities have implemented a true broadband infrastructure matching world- class vision. One of these, a PacketFront client located in Vasteros, Sweden, has implemented a next-generation network to match their world class vision. The following highlights some of their accomplishments: City: Network name: Population: Infrastructure: Business model: No. of providers: No. of services: Take rate: Vasteras, Sweden MalarNet 120,000 Fiber-to-the-premise Open 30 (Approx) 125 (Approx) 65% Key stakeholders of the MarlarNet fiber project created a mission and vision and followed it through-not just with the fiber infrastructure, but with the systems and tools that have resulted in real value to its residents and businesses. In so doing, Vasteras has become a world leader in delivering on the promises of fiber. To underscore the value MalarNet is creating for the city, one only has to look at the web portal- This can be viewed live at: http://www.malametcity.se/ PocketFront / (o MGIarN.tcity / Mil.idltCity 51 besokarc l 5 i ,hattcn r ,';!1 ) -_VI?'_ 1 x.11 ?? •l ! ,tr'. 71E`?li The portal allows users, both in the city and outside, to communicate, conduct commerce, connect to city functions, chat with politicians, work in business forums, identify local businesses and more. Each building in the graphic represents a well- know landmark in the city, so users intuitively know how to navigate the site by clicking on a familiar landmark. Government services, shopping, religious services, media, sports and recreation, healthcare, applications and services, business connections, and social networking are among the links offered here. Popularity of the site is unprecedented. Some statistics from MalarNetCity portal are: • More than 1,000 web pages loaded per hour • More than 1,000,000 hits per month • More than 70,000 unique visitors per month • Site conducts active e-shopping with secure credit card transactions for local businesses • Constituents have live chats and political forums with elected officials • Over 40,000 private blogs created on the site in the last two years MalarNet officials credit the great success of their network and portal to the open business model. Once signed up on the MalarNet fiber network, business and residential users select their services through the portal on screens such as this: SOker au eftw nigot+ '. MbJlfyhetet PE MNC m !&eu1 . , MalarNet City Vlster8s Stidsportal • {ir SUO.nR VwauN.w ef.W.rYaSY y?Y T1ANterif•1R ? ... ??? _ y Stab---l fb Har - ^? Internetanslutning P sra•plly c.,..n...a,.. "" we.?.nf:.. ? W. l seen 18.. [ °, ysy ".a. ?+' dfmia.. • Fbrdaf °""'• BaNia0v0 A0512. -dial lerflea Id 11*100 . SaeMe, nna.te JT 7,7 w pelwuraM K-.) •wnv. so. w.menw i;,5,s t':' BBEOanrmzereen.naPrwaroerwn5.+ofAauS 7,0;nn suk ?xyk ? l,.ev,e2 I _. _. _. _J C 11,018 - - ?°"? 0E00 4110 2 80,008,0 Prnelp.rSOner 100 fld1'. 7,2 x• .t Xq ---' 1,08.,.2 y 111CL OUICNNET 10fldIN ellef,el PrN81Pereon,r 9,0!3C et 71E[ ?kur .B Ta'1`A t B1X IAfIPOwrne110 I'm. PMSywrsafef 6,8.;5« f{i1.nU0M ? 41x T.V.,en a! 1 0081N. Brfvl0arq oc0 tNeMlVa0 pe6e1 AOVet 6,5,:5.. An10bY,krt= a:: ?{1an111M/b 4o- ivrn+f 1b1a0e, SPRAY .0100 U51Memelm50Nlrq 100110!061 4,1 10 n that iaa. iELE210fdd1'l lnlaTel ISISrI gIOr aueldN 5,9 acn p ,Aiv T.2f...=e. 4vgaoenat ,f,y, TEIIA 80,008,0 Pnverwrso,ar 101*100 7,5 :b YPoBbWS Healthy competition among the providers has led to innovative services and more competitive offerings. Service and application providers are connecting everyone to everyone else, today through the MalarNet portal. The approach that the City of Vasteras has taken with their network has opened up limitless possibilities for service innovation for decades to come. PacketFront 17 o : ) o I- o [!IC mr;l Srv i P'iT?Y?i Proposal for The City of Eagan has reached a milestone in its fiber-to-the- Eagan home (FTTH) initiative-an effort to enhance economic development and quality of life for its residents and businesses, and ultimately to become a world-class city. , PacketFront is pleased to provide this proposal to the City of , Eagan to assist the City on its path toward a fiber network infrastructure. Every municipality is unique, and brings different expectations, assets, strengths and weaknesses to the table when beginning a broadband initiative. As a world leader in designing, building and operating municipal broadband networks, PacketFront is experienced in models and approaches for successful FTTH projects. But like so many other infrastructure projects, what is best for Eagan will be different than what is best for other cities. PacketFront (formerly, DynamicCity) appreciates the opportunity to have worked with the City for more than two years. We have added our work with Eagan to the breadth and depth of industry knowledge that PacketFront has gained locally, nationally, and globally. With over 72 customers in 25 countries, PacketFront can design, build, and operate networks in a variety of business approaches-including fiber networks that run an open or closed business model. Because there are no cookie-cutter approaches to municipal broadband, PacketFront recommends that the City's network project be defined by five distinct phases. Following this path enables the City to fully create, evaluate, and embrace its own specific goals and objectives, and then to create a broadband network that is uniquely designed to meet precisely those objectives. Potential We acknowledge that Eagan may have current partnerships and business relationships with various vendors and firms Partners that it may wish to leverage as it designs and builds its fiber ring. PacketFront is prepared to work with any of the City's preferred partners or other shortlisted finalists throughout the City's investigation process. Complementary organizations will add value in the areas of: • Finance • Applications and Services • Engineering • Construction Local firms may especially add significant value to the project because of their local knowledge and influence. We look forward to more discussion with the City regarding these and other decisions. Five Phases for The five phases we recommend include: Launching FTTH 1. Strategy Workshop in Eagan 2. Ring Design 3. Construction 4. Marketing Plan Creation 5. Network Launch For the purposes of this proposal, we specifically address steps 1 and 2, the Strategy Workshop and the Ring Design. Steps 3-5 will be addressed separately as the project progresses, so there is a fuller understanding of the objectives of Eagan's network. PacketFront 41 ot,rr„ 'in?r-i,ir;l?,tr ic.ilp?rr-?mr?m Sirateay Workshop The strategy workshop is designed to be a fully interactive, participatory session for City staff and stakeholders. This workshop uses cutting edge tools that enable key stakeholders to engage equally in the discussion and decision-making process. During this one to two-day workshop, the City will reach a consensus on: • Vision statement • Mission statement • SWOT analysis ?rw • Five Force model By coming to a true consensus on these important ideas, the City of Eagan will be able to quickly use these ideas as the foundation upon which all other decisions are made regarding the design, reach, services, and technology of the network. And by using this very unique strategy process, the City will avoid the weeks of long meetings, back-and-forth correspondence, disagreement and dissention that are usually the hallmark of more traditional "strategy sessions". PacketFront's process will enable the city to begin moving forward with solidarity among key stakeholders, which is fundamental to any successful project. Ring Design After the City has designed its vision and mission, PacketFront's GIS and financial analysis teams will design a network backbone ring for Eagan that will be specifically designed to help the City achieve its mission, both short- and long-term. The path and location of the City's ring will be largely determined by how it plans to implement the fiber, and the City's goals for future expansion. Existing conduit and fiber already owned by the City will be taken into '?1 account. During this time, plans for the next three phases- Construction, Marketing Plan Creation, and Network Launch- will be derived. These plans will also be directly tied to the ` City's defined network mission. Deliverables to For the purposes of this proposal, PacketFront commits to deliver to the City the file City following deliverables: • A one or two-day Strategy Workshop, during which the City stakeholders will devise the network's Vision, Mission, and analyze the initiative using SWOT and the Five Force Model. • Based upon the results of the Strategy Workshop, PacketFront will design a path for the City's network ring. These will be "lightly engineered", meaning the plans will be drawn with enough detail to allow stakeholders to review and revise. (Detailed engineering of the final ring route will be completed as part of the Construction phase.) City Commitments As part of this process, the city must dedicate the staff and resources necessary to successfully complete the Strategy Workshop. As part of the ring design, the City must deliver to PacketFront all available city GIS data. PocketFront 19 Financing PacketFront welcomes the opportunity to work with Eagan's existing financial Assistance advisors, banks, underwriters, local business community, and other financial partners that have expressed interest in assisting the city in financing the construction of a fiber network. PacketFront will assist in Eagan's financing efforts. We have relationships with managers at major investment banking firms who have previous experience in municipal telecom, public/private partnerships, and fiber networks. These firms would either bring their own capital or assist in the capital raise process, depending on the city's needs. PacketFront estimates the City's cost to build a fiber infrastructure between $30 M and $70 M. The difference between these figures depends entirely on the business model and scope the City chooses. PacketFront is pleased to refine the City's approach, and work with the best qualified financial institutions to implement the project. Fee Fees for these professional services will be quoted upon request. Consideration PocketFront PacketFront Highlights PacketFront designs builds and operates lost mile fiber-optic projects providing clients true broadband, service provider independence, economic infusion, and life-enhancing services. PocketFront PacketFront is the catalyst for the digital revitalization of metro markets across America. It creates community-owned communication networks that deliver true broadband connections, service provider independence, and life-enhancing services to residents and businesses. PacketFront is the world leader in developing, engineering, and operating solutions for open access fiber networks. Our service management platform, a system composed of software and hardware, was the first solution on the market to enable customers to self- provision multiple services from multiple service providers. Our knowledge of the best practices in business approaches and operational issues relating to multi-play networks comes from years of experience in pioneering efforts around the world. We continue today to build upon our early innovations, drawing upon our extensive industry experience and working with our global customers to ensure they have the latest technologies and business intelligence required to succeed. PacketFront was founded in 2001 by former employees of Cisco and Bredbandsbolaget (B2) in Sweden. Our founders were industry leaders from diverse backgrounds including CFOs, hardware engineers, software developers, lawyers, CLECs, and operations. While the broadband network market was growing in Sweden in the 1990's, the lack of a complete solution to the problem of deploying and operating profitable open-access networks spurred the birth of PacketFront. The company was formed as a response to real world problems experienced by the founders as they began deploying community networks. Today, PacketFront has over 70 commercially-deployed customers in more than 25 countries. PacketFront's customers come from a variety of industries and communities, including cities, utility companies, the hospitality industry, economic development entities, real estate owners, regional and federal governments, and independent telcos and cable companies. In August 2007, PacketFront acquired DynamicCity, Inc. in order to enrich its total suite of offerings to customers. PacketFront is now able to provide a complete Design- Build-Operate approach to networks across the Americas. PacketFront leads the way to community-owned advanced fiber networks by helping municipalities design, build, and operate these networks. Its comprehensive solutions make it possible for any qualified community to deploy and. implement superior network infrastructure and services. Services currently provided to PacketFront customers include: • Planning • Organization and Governance • Financing • Implementation • Construction Management • Outside Plant (OSP) Geo-Spatial Database • Asset management (Network Operations) • Customer Acquisition and Marketing • New Subscriber Activation • Project Expansion In addition to these professional services rendered by highly skilled and experienced staff, PacketFront designs and manufactures hardware and systems for broadband networks that are purpose-built for open access networks, drastically reducing operational costs and automating tasks that were once manual and labor-intensive. a/ Hardware currently designed and marketed by PacketFront include network access layer equipment such as: • Automated Services Routers (ASRs) • Digital Residential Gateways (DRGs) • Fiber Termination Units (FTUs) Network automation systems architected by PacketFront include: • BECSTM--Control and Provisioning System • SSP-Service Selection Portal • SMT-Subscriber Management Tool • HMT-Helpdesk Management Tool Customer PacketFront serves more than 72 global customers with a growing customer base in References North America. 11+r rt n v.wF One of those North American clients, UTOPIA, came to PacketFront through its recent The UTOPIA project is the acquisition of DynamicCity. UTOPIA (Utah Telecommunication Open Infrastructure largest municipal Fiber-to- Agency) is Utah's landmark FTTH implementation consisting of 16 cities joined the-Premises project in the together through a Joint Powers Authority (JPA). United States DynamicCity designed the business plan for UTOPIA, and PacketFront now completes cost and revenue analyses for communities in Utah as they begin the process of becoming UTOPIA members. The largest municipal fiber network project in the country, UTOPIA embraces 14 founding member cities and 160,000 potential subscribers throughout Utah. Approximately 60% of Utah's population lives in cities adjacent to the members, suggesting opportunity for significant expansion. Initial construction began towards the end of 2004 with completion projected for sometime near the end of 2008. Services began to roll out during Q1 2005. Phase II construction is currently underway. Contact information for UTOPIA: Jim Reams UTOPIA 2175 S. Redwood Rd. West Valley City, UT 84119 Phone: (801) 990-5450 Fax: (801) 908-7225 jareams@orem.org www.utopianet.org aan -fibre 'NETWORKS NanoFibre is a private company that is building FTTH networks in communities in British Columbia, Canada. PacketFront is providing hardware and network automation systems, and also has a contract to provide asset management services for NanoFibre's networks. PacketFront a? PacketFront Contact Information PacketFront NanoFibre Networks has begun construction of its fiber optic network in Radium Hot Springs. In early 2007, NanoFibre installed wireless towers and began providing free service to residents and visitors in the downtown area. Contact information for NanoFibre: Mark Ilalwa NanoFibre Box 7 Radium Hot Springs, BC VOA I MO Phone: (250) 342-7317 Fax: (866) 340-8449 mark.halwa@nanofibre.ca www.nanofibre.ca We look forward to working closely with Eagan officials and staff as the City reviews this proposal. For follow-up information or to schedule a live presentation or discussion, please contact: Primary Contact: Matt Jolley 801-443-6517 mattjolley@packetfront.com Secondary Contact: Tim Scott 978-204-1452 tim. scott@packetfront. com a3 Agenda Information Memo December 3, 2007 Finance Committee Meeting 8:00 a.m. III. NEXT STEPS AND DEFINING PROCESS FOR REVIEW BY CITY COUNCIL AS A WHOLE A. Finance Committee Recommendations B. Direct to December 10 work session? C. Any additional information needed by then? D. If consultant is hired, suggested process for reviewing findings/recommendations? a4